The delivery was made within the time frame given, if slightly early. The two men were polite, worked well together and quickly put the units together where the furniture was to sit and cleaned up a... Voir plus
Établissement
Changer d'établissementUnit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ Luton, Bedfordshire,, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Friendly greeting. Staff were not pushy but always available to answer questions. Kamaran gave us, what seemed, a comprehensive over view of our options. Took us through the ordering process.
In store was fine, staff was very accommodating. Delivery has been cancelled once and was told it would be here by another day. After speaking with the depot they hadn’t even put the delivery on the T... Voir plus
L'entreprise a répondu
We had the pleasure of being looked after by NATHAN.He was the epitamy of professionalism.Giving us all the information we required without overloading us with facts and figures.We were given as much... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Luton
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Unit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ, Luton, Bedfordshire,, Royaume-Uni
- 01582 430790
4,4
Excellent
604 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Walked in on the off chance looking at…
Walked in on the off chance looking at the sofas and was greeted by a very friendly woman ( apologise for not rembering her name) was not pressured in to buying anything sat on many sofas and chairs and came back to the one we purchased
13 décembre 2023
GREAT
GREAT, WE WERE GIVEN GOOD ADVISE AND THE SALES ADVISERS TOOK HER TIME AND LISTENED TO US. GREAT SERVICE, WE FELT VALUED. THANKS
15 novembre 2023
Buying a new three piece well happynd what we wanted and got all the…
Found what we wanted and got all the help required good experience thankyou
26 novembre 2023
The manager was great
The manager was great. Very helpful and purchase was smooth. Explained about the delivery and the ease with which sofa will be delivered.
2 novembre 2023
Positive from start to finish
Positive from start to finish. The showroom staff were very helpful and accommodated all my indecision! Information re delivery was excellent. On the day Stewart and Reece were quick, efficient and cleared away all their rubbish. Would highly recommend.
1 décembre 2023
Avis spontané
Great team and easy transaction
Great team and easy transaction. From the sales enquiry to survey to fitting all great. Was a challenging fitting due to access etc. Team did a lovely job. Would recommend.
11 novembre 2023
Nice experience Amir was the sales…
Nice experience Amir was the sales person who showed us around he was very kind.
I didn't buy sofa from the sofa shop opposite to them as staff was very rude.
On scs staff was very polite.
Nice experience sofa is also good quality and good price
12 novembre 2023
Excellent service from Charlie and…
Excellent service from Charlie and Nathan delivered at time specified very careful of fixtures and fittings assembled and placed exactly as required, very friendly and efficient service.
18 novembre 2023
Avis spontané
I had an incredibly positive experience…
I had an incredibly positive experience with the sofa delivery. The gentlemen were courteous, and everything went smoothly. Although there is an issue with the headrest not working, the delivery team promptly reported it, and I'm hopeful to see a technician soon.
18 novembre 2023
Avis spontané
Easy process from start to finish
Friendly and very helpful staff in the store who took their time to show me the sofa and chair I was interested in with no pressure put to purchase . The guaranteed delivery in 3 weeks and the furniture was ready to the day. I was kept informed at each stage of the process by text and email. The delivery by Jay and Taylor was in time and they called in advance to confirm arrival. Both were very helpful and did a great job. The whole experience was great.
17 novembre 2023
Avis spontané
Very helpful and honest would recommend
16 novembre 2023
Excellent Service on ordering
Ordered our sofas with ease with excellent customer service from Shads / Luton store honest and helpful advice, throughout the process so far. Awaiting delivery hopefully ahead of lead time :)
6 novembre 2023
Great experience
6 novembre 2023
Both Shabs and Liz were excellent
Both Shabs and Liz were excellent. Very friendly and helpful and gave great advice.
13 novembre 2023
Shads was very professional and helpful
Shads was really nice and patient, she helped me find the right sofa for me. She was lovely and welcoming. She has good customer services.
9 novembre 2023
Avis spontané
Plenty to Choose From
A great selection of carpets at good prices and very helpful staff.
6 novembre 2023
Thank you very much ScS Sofas
Thank you very much ScS Sofas . Simon and Alex delivered and assembled the chair and the sofa with care. The sofa and the chair is perfect .
6 novembre 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.