The delivery was made within the time frame given, if slightly early. The two men were polite, worked well together and quickly put the units together where the furniture was to sit and cleaned up a... Voir plus
Établissement
Changer d'établissementUnit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ Luton, Bedfordshire,, GB
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Lisez les avis des autres
Friendly greeting. Staff were not pushy but always available to answer questions. Kamaran gave us, what seemed, a comprehensive over view of our options. Took us through the ordering process.
In store was fine, staff was very accommodating. Delivery has been cancelled once and was told it would be here by another day. After speaking with the depot they hadn’t even put the delivery on the T... Voir plus
L'entreprise a répondu
We had the pleasure of being looked after by NATHAN.He was the epitamy of professionalism.Giving us all the information we required without overloading us with facts and figures.We were given as much... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Luton
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Unit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ, Luton, Bedfordshire,, Royaume-Uni
- 01582 430790
4,4
Excellent
604 avis
Demande des avis aux clients
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Réponse de poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
ScS luton
Just visited ScS Luton. Amar greeted us at the door and let us know he was there for any enquiries. Stayed close, whilst giving us the space we needed. We bought a sofa, along with some carpet and laminate flooring. Amar was very helpful and informative throughout the whole process. All in all, a very enjoyable visit.
7 avril 2024
Avis spontané
Réponse de poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great first impression of SCS.
Knowledgeable and helpful sales staff.
Polite and efficient delivery staff.
5 avril 2024
Avis spontané
Réponse de poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The staff were very helpful after…
The staff were very helpful after helping us for 3 hours - I managed to purchase three main furniture items for my new home +I'm more than happy !!
30 mars 2024
Réponse de poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
They broke my new dining table when…
They broke my new dining table when they build it. And I was waiting for this more than 4 months. This is really sad and very disappointing. I have not been called to be informed to what will happen next. I had to call in my self. I hope I will not be waiting another 4 months. This time I have no dining table. No compensation has been offered to me.
28 mars 2024
Avis spontané
Réponse de poltronesofà - Luton
Good Morning Zubair,
Thank you for your review and I hope you are well today.
I do apologise that you have rated us 1* today in regards to your delivery experience. Please could you send a screenshot of your review to socialmedia@scs.co.uk along with your sales order number or postcode and address so we can look into this for you.
Many Thanks
Beth - ScS Social Media Team
Good service
Smooth efficient delivery and friendly service from Simon and Steffan. Great service from retail store team particularly the store manager who was extremely patient and informative.
25 mars 2024
Avis spontané
Réponse de poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staff very polite and a good salesman
Staff very polite and a good salesman
sold us the sofa. Incidentally a review
of….when the sofa will be delivered would be good (We need to get rid of the other one).
Mrs. K.T Handford.
10 mars 2024
Réponse de poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Welcoming and helpful
19 mars 2024
Amazing service from Shahida
Amazing service from Shahida, really knowledgable. Would recommend
18 mars 2024
Salesman Nathan was great very helpful…
Salesman Nathan was great very helpful and talked through everything with us.
9 mars 2024
SCS…
The Delivery was brilliant and earlier than expected Chris and Brad were pleasant and helpful the furniture is absolutely divine and the perfect size for my room.
12 mars 2024
Avis spontané
Luton SCS
Shaz greeted us we entered the showroom in a ver friendly manner.
We originally wanted to view corner sofas and after showing and sitting on a number of these Shaz brought us coffee whilst we were discussing the choice of furniture and payment options.
We ended up ordering 2 stand alone sofas!
Shaz was very knowledgable and attentive throughout our visit and wouldn’t hesitate to recommend her.
28 février 2024
Would highly recommend SCS to a friend.
Very helpful staff, Went above and beyond to help us with sofa would be right for us.
19 février 2024
Website v Instore
Viewed a few sofas on the website but couldn't choose, decided to look in person. Kameron was very helpful and showed all the options before making a choice. Online you don't get a feel for the fabric or the functional aspects of the sofas.
22 février 2024
Manager was extremely knowledgeable…
Manager was extremely knowledgeable about products.
20 février 2024
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