From viewing and buying my sofas everyone was helpful. I liked the fact that I was texted the night and in the day confirming delivery slot. The guys delivering were polite and punctual thank you to... Voir plus
Établissement
Changer d'établissementUnit 5A White City Retail Park, Chester Road, M16 0RP Manchester, Lancashire,, GB
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Lisez les avis des autres
Great in store experience, Gurdit answered all our questions and showed us different models and colours. Delivery was even better, Dave and Glenn did a terrific job in getting the two big sofas we o... Voir plus
L'entreprise a répondu
Fantastic staff. Welcome you and explain the different price label colouring ie. If its white then you can have it in leather etc. Let you walk around looking and occasional check up to see if you nee... Voir plus
We were made to feel very welcome on entering the store. The staff were very pleasant and most helpful. In helping me match a colour and fabric for my recliner chair I purchased. It was a pleasure d... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Manchester
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Unit 5A White City Retail Park, Chester Road, M16 0RP, Manchester, Lancashire,, Royaume-Uni
- 0161 872 7820
4,5
Excellent
2 k avis
Demande des avis aux clients
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Kept up to date on delivery at all times
23 juillet 2026
Incorrect furniture delivered
22 juillet 2026
From viewing and buying my sofas…
From viewing and buying my sofas everyone was helpful. I liked the fact that I was texted the night and in the day confirming delivery slot. The guys delivering were polite and punctual thank you to everyone
23 juillet 2026
Everything has gone smoothly and
Everything has gone smoothly and
The staff were loverly and helpfull
16 juillet 2026
I extremely recommend them
I extremely recommend them. Nice welcoming, perfect guidance and
13 juillet 2026
Nice experience.
Sales assistant very good and knowledgeable.
Quality products at reasonable prices.
Love to know the owners choice of scent in the shop, the whole shop smalls lovely.
11 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de poltronesofà - Manchester
Good Afternoon Mr Toyosaka,
I hope you are well and thank you for your review.
We’re pleased to hear you had a positive experience with your recent delivery.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Thank you for your order with us and I hope that you are enjoying your new furniture.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
The staff very helpful and didn’t run…
The staff very helpful and didn’t run over and say what are looking for my pet hate just left to walk and view
11 juillet 2026
Réponse de poltronesofà - Manchester
Good Afternoon,
I hope you are well and thank you for your review.
We’re pleased to see that you had a positive experience with us in store and found the team to be helpful.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
The staff was friendly and explained…
The staff was friendly and explained everything as we required
9 juillet 2026
Staff in store very helpful
Staff in store very helpful, however the e Mail detailing all charges was very confusing
3 juillet 2026
Réponse de poltronesofà - Manchester
Good Morning Mr Drew,
I hope you are well and thank you for your review.
I am pleased to see that you found the team in store to be helpful on your visit however I am sorry that you found the confirmation email to be confusing.
If there is anything at all that you would like to go over, to help clear this up, then please reach out to the store on 0191 7313300 and they will be happy to discuss this with you.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Fantastic service
Fantastic service. Ben was so lovely and knowledgable. Great service and we’re very happy.
4 juillet 2026
Fantastic staff
Fantastic staff. Welcome you and explain the different price label colouring ie. If its white then you can have it in leather etc. Let you walk around looking and occasional check up to see if you need any help. Such a nice approaxh. All were very helpful and I walked away to look elsewhere but no one near had the deal they did.
4 juillet 2026
We were made to feel very welcome on…
We were made to feel very welcome on entering the store. The staff were very pleasant and most helpful.
In helping me match a colour and fabric for my recliner chair I purchased. It was a pleasure doing business with them and will certainly recommend them to family and friends if in the future they are looking to buy furniture.
25 juin 2026
Great experience overall
Great in store experience, Gurdit answered all our questions and showed us different models and colours.
Delivery was even better, Dave and Glenn did a terrific job in getting the two big sofas we ordered through our doorways. We really appreciated their patience and friendliness.
Would have been 5 stars if we had received the care kit or if anyone had followed up on our online request to receive it after the fact. Called the store but they said they don't deal with after care so looks like there is no way to get it :/
22 novembre 2025
Avis spontané
Réponse de poltronesofà - Manchester
Good Afternoon Alexandra,
I hope you are well and thank you for your review.
We’re pleased to see that you had a positive experience in store and appreciate the great feedback for our delivery crew also.
Please accept my apologies that you did not receive the Care kit with your delivery.
If you would like to send over a screenshot of your review, along with your order number or address and postcode to socialmedia@poltronesofa.co.uk and I can certainly arrange this for you.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Delivered on time by two curtious men…
Delivered on time by two curtious men who did a good job. 👍👍
23 juin 2026
Informative and friendly ordering…
Informative and friendly ordering experience/procedure with Paula at White City, Manchester. Beautiful white leather sofa. Thank you Paula, I can’t wait to welcome my fabulous sofa.
15 juin 2026
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