poltronesofà - Mansfield Avis 

1 749
TrustScore 5 sur 5

4,8

10 Portland Retail Park, Lord Street, NG18 1HA Mansfield, Nottinghamshire,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amy the sales assistant was fantastic. Helping us with queries and showing us suitable options for our needs. Amy was not “pushy” at all and was really knowledgable about products available. The sofa... Voir plus

Noté 5 sur 5 étoiles

The sales assistant at Mansfield site was absolutely brilliant. We walked in only to browse, Kelly, I think her name was asked if we were ok and if we needed anything, said no problem we're only b... Voir plus

Noté 5 sur 5 étoiles

Welcoming on arrival. I new instantly which sofa and chair (chair not on display) I wished to purchase as it was displayed just in front of the showroom entrance. Chris talked us through the process... Voir plus

Noté 4 sur 5 étoiles

Lost a star due to how long its taken to be delivered, the price of the delivery too. Lovely sofa hope it lasts the test of time, the delivery lads were good, took them no time to put together (I wasn... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Mansfield

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • 10 Portland Retail Park, Lord Street, NG18 1HA, Mansfield, Nottinghamshire,, Royaume-Uni

  • 01623 683280

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(1 749)

17 927 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Sofa is lovely delivery drivers put all…

Sofa is lovely delivery drivers put all the legs on wrong

19 juin 2026
Logo de poltronesofà - Mansfield

Réponse de poltronesofà - Mansfield

Ciao Hayley,

I hope you are well and thank you for taking the time to leave us your review.

I am sorry to see that your furniture was not assemble correctly by the crew and the feet have been fitted wrong.

If you require any help with having this corrected then please complete our online contact form found on the link below and our aftercare team can get back to you regarding the next steps.

https://enquiries.scs.co.uk/

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

The store was beautifully laid out

The store was beautifully laid out, and we was made welcomed as soon as we walked in. There was a wide range of sofas and chairs .The young man Conlan who assisted us was very knowledgable and explained everything clearly and concisely. He was happy to answer any questions that we had. 5 star service

16 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

The store was very welcoming and the…

The store was very welcoming and the person i spoke to was friendly and knowledgeable. I enjoyed the experience and hope that the furniture i chose serves me well!

16 juin 2026
Logo de poltronesofà - Mansfield

Réponse de poltronesofà - Mansfield

Ciao Janet,

I hope you are well and thank you for your review.

We’re pleased to hear you had a positive experience with us on your recent visit to store.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

New sofa

Was sold our sofas by a sales person called Kimberly she was fantastic . Got us a great deal saved us some money too . Very knowledgeable and not pushy in any way . John

4 juin 2026
Noté 5 sur 5 étoiles

Amazing shopping experience!

Visited your Mansfield branch and was greeted by all the staff and dealt with Chris. It was such a pleasurable experience, he gave us amazing advice and wasn’t pushy. He let us walk round at our leisure but kept checking in on us, we tried all the sofa ranges that would work for us and came back to the first one we saw. He helped us with the colour choices and put large swatches on the sofa so we could in-vision our sofa and we picked the perfect colour for us. Chris went through all the extra cover insurance etc and combinations, again no pressure. His colleague helped us with the measurements as well. Ordered our super comfortable sofa for our family of six, can’t wait to receive it! Wonderful experience and your staff are a credit to the store. 10/10!

6 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

First Class From Poltronesofa

From sales to delivery and set up a truely first rate service. Great communication throughout and regular updates on delivery day. Good slot for delivery so didn’t have to stay in all day waiting. Delivery and set up guys were quietly efficient and carefully set everything up in exactly the right places in the room. Highly recommend.

5 juin 2026
Noté 5 sur 5 étoiles

Quality and value

Very friendly good choice great quality and so relaxing with our sales person Kelly really enjoyed our time spent in the store and looking forward to receiving our purchase

30 mai 2026
Noté 5 sur 5 étoiles

The two delivery drivers were extremely…

The two delivery drivers were extremely friendly and polite, we had a new carpet fitted and they took there footwear off when bringing the sofa into the front room to build the sofa up which was very respectful

1 juin 2026
Noté 4 sur 5 étoiles

customer service

customer service, nothing to much trouble.

29 mai 2026
Logo de poltronesofà - Mansfield

Réponse de poltronesofà - Mansfield

Good Afternoon,

Thank you for your review and for taking the time to speak with me today.
We appreciate your comments and are pleased that you had such a positive experience in store.

As soon as your order is ready for delivery we will reach out with the first available delivery date.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

Professional Luke

Luke was professional and attentive to us, he listened and understood our needs. He showed us similar couches to our choice and was open to discussing the benefits of each

27 mai 2026
Noté 5 sur 5 étoiles

Brilliant service

We had our sofa delivered at approximately 7am which was great. The two lads who delivered it were excellent. Very cheerful and very professional and very efficient. They ensured all packaging was removed, the sofa was in good condition before leaving, 10 out of 10 for them. The sofa is very comfortable and easy to use. And looks great.

27 mai 2026

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