Welcome from I believe was a manager and directed us to a member of the team who helped us. Did not feel pressured into anything. Explained everything in detail about features and benefits of different types of materials. Special mention to Jessica who was very knowledgeable and we felt no pressure to buy.

Mangit the salesman at your MiltonKeynes branch was brilliant. Despite your cushions being very expensive he persuaded us to buy 6 of them.
A very helpful man.

Very helpful sales assistant. Not pushy just knowledgeable about the product

Buying was a convoluted process. I think three months is too long to wait for a single recliner with footstool - it effectively means, having paid in full, having that money tied up without the benefit of the goods for weeks. The delivery went very well and the two man team set it up where I wanted it and took all packaging away. The people I dealt with in store were also detailed and pleasant. I just can't offer 5 stars for something that suggests little elves are having to work on each product and therefore it takes them ages to fit the fabric to the structure. I think 5 weeks would be reasonable.

Very clean and tidy
Approached straight away and the shop layout was explained

Friendly, helpful staff, great product and price

Excellent! Giulia was very helpful, she explained about the furniture and options available. Felt looked after and she was very patient.

The staff were great my sofa was delivered early and tthe delivery staff were great

Good selection of sofas, fabrics & colours, kept us updated throughout buying process. Useful to have van tracker. Delivery guys were efficient, all packaging taken sway. Suggest automatic 2 year reminders are sent for sofa health check, lots of people will forget!!!

Martin Wales our sales person was very knowledgeable with any questions I had and also space to look around (no pressure as I don’t like that) he did a perfect job

Very good service

After visiting various shops for a sofa we decided to go back to see Martin who was excellent he was very friendly, and told us all about the suite we were interested in and decided to buy, very efficient from start to finish, thank you Martin

Delivered and set up very professionally

Delivered on time friendly , Respected the property excellent service

I am still waiting to hear about the repair

Also it has been nearly two weeks for our order from Milton Keynes to be delivered

The delivery guys were polite and did a good job of putting the furniture in place where I wanted it and when I pointed out that there was a mark on the sofa they assured me that it would come out using the cleaner they gave me after they left my husband returned and proceeded to remove all the tags that were left on and noticed a tear in the leather we rang and was told ( automated response) that we had to fill in a form online as I do not have a pc I tried to do this on my phone but the web is not secure and it could expose all my passwords and credit card details so obviously I cannot use it I now have to make a very long journey to my nearest store and hope that they will help me not impressed that I cannot talk to anyone on the phone

Was very helpful

Greeted at the door, asked requirements, I went looking for something I had seen on line but they don’t have in store, wanted to test how cosy it was, luckily, Jamielee showed me equivalent thank goodness she did. She then showed me every possible scenario in the store to match my measurements . Jamielee was so helpful and very patient, not a pushy sales person at all.
Went beyond to get me the right sofa in the right fabric and a footstool and chair. Just now waiting delivery

The sales assistant mark wales was really helpful and very informative

They weren't pushy. But we're helpful when i needed it.
My only criticism is that iv had no confirmation email of my purchase but was sent a quote before my purchase. I feel you should send out confirmation emails.