Waliur greeted me and my wife upon arrival our intentions were to just get some inspiration for a new sofa after being show the different variations of fabrics and leathers he allowed us to freely wa... Voir plus
Établissement
Changer d'établissementUnit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB
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Lisez les avis des autres
As we entered SCS Riverside Northampton, we were greeted by Waliur. No pushy salesman talk at all. When we found something we liked, Walmiur's knowledge and helpfulness was much appreciated. Simple p... Voir plus
We were given plenty of time to browse. We came back quite a few times and we're always met with smiles and friendly staff. Ordering the sofa was easy and pain free. The young gentleman was very fr... Voir plus
A disappointing experience in the end for us. We ordered a 2 corner 2 sofa and an armchair, whilst these are great, it was overshadowed by a fairly unprofessional delivery team. They made it very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de poltronesofà - Northampton
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, Royaume-Uni
4,6
Excellent
2 k avis
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Waliur greeted me and my wife upon…
Waliur greeted me and my wife upon arrival our intentions were to just get some inspiration for a new sofa after being show the different variations of fabrics and leathers he allowed us to freely walk around and we stumbled along this beautiful sofa set which was in the sale waliur made me and my wife a lovely coffe and then sat down with us and went through options Sharron the store manager was ever so lovely was there to answer any questions we didn’t feel forced into buying it either which was a bonus as other furniture stores try and force you to buy! From start to finish was very professional all staff were really polite
Overall very satisfied customer
11 juillet 2026
From the showroom to delivery
From the showroom to delivery I would have given 5 Stars but when they delivery my sofas one was the wrong colour, so far customer service have been on point, let see how it unfolds.
9 juillet 2026
Staff were very friendly and helpful
Staff were very friendly and helpful. They were on hand to help but weren't pushy. They also gave good advice. I loved the massive range of colours that everything came in.
4 juillet 2026
Our gentleman assistant was very…
Our gentleman assistant was very helpful and informative. Went over everything thoroughly.
8 juillet 2026
Friendly staff that are not pushy
We were given plenty of time to browse. We came back quite a few times and we're always met with smiles and friendly staff.
Ordering the sofa was easy and pain free. The young gentleman was very friendly and helpful, making sure that we were happy with our purchase.
4 juillet 2026
Very happy at the moment
9 juillet 2026
Great sofa buying experience
Wailur was a great salesman and did his best for us throughout the process. We were made to feel welcome and could take as long as we needed to select the right sofa for us.
7 juillet 2026
Sales staff are patient
Sales staff are patient, friendly, warm and welcoming. I needed to change my delivery date and that was simple no hassle. The drivers were brilliant and left no mess. Highly recommend!
1 juillet 2026
Very helpful not rushed explanation all…
Very helpful not rushed explanation all around the difference of leathers and fabrics
Easy to take our time left for some time to experience different styles
3 juillet 2026
Delivery was on time and they were very…
Delivery was on time and they were very efficient, Kept us informed as to the delivery time
1 juillet 2026
The service was brilliant and pleasure to come into your store …
The service was brilliant and pleasant to deal with your staff we were treated well by Henrickie
30 juin 2026
Staff exceptional
Staff exceptional. So helpful and understanding ( particularly as I dithered about my choice) . Friendly and nothing was too much trouble for them.
1 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The guys were very friendly and quickly…
The guys were very friendly and quickly got the furniture out of the boxes and into the lounge.
28 juin 2026
Réponse de poltronesofà - Northampton
Ciao Elaine,
Thank you for your time this morning, it was lovely speaking with you.
We really appreciate your feedback and are pleased to see that you had a positive experience.
If you do think of anything that we could have improved on to make it a 5* experience then we would love to hear from you.
You can update your review in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Great Sofas, Great Price
Great Sofas! Great price and delivery was smooth and very polite staff!
25 juin 2026
Very good freandly tim start from shop…
Very good freandly tim start from shop and finish with delivery
23 juin 2026
Great service through out
Great service through out, really friendly and helpful staff in store. Lots of options and styles for sofas in the store. Delivery ran smoothly and plenty of updates on when it would arrive.
24 juin 2026
Réponse de poltronesofà - Northampton
Good Afternoon Michael,
I hope you are well and thank you for your review.
We appreciate you sharing your feedback and are pleased to see that you had a positive experience with us on your recent visit to store and with the delivery.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
very frendly and qick at there work
23 juin 2026
Great service and very comfortable in…
Great service and very comfortable in the shop with the assistance
23 juin 2026
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