Sales assistant was friendly, helpful knowledgeable regarding the furniture. They allowed time for me to make my decisions without pushing for a sale.
Établissement
Changer d'établissementUnit 3A Coypool Retail Park, Coypool Road, PL7 4TB Plymouth, Devon,, GB
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Lisez les avis des autres
The salesman left who alone after a brief initial welcome. He only interacted with us once we had a short list. His knowledge helped us to choose the right sofa for us. The quality, workmanship and... Voir plus
The service in the store was friendly and efficient. The delivery team (Josh & Joshua) were excellent. Unfortunately there is a fault on our two seater sofa - one panel of leather on the top headrest... Voir plus
L'entreprise a répondu
Poltrone recommended Clearabee for disposal of my old furniture. This was easily sorted and they actually took only 10 minutes to do their job efficiently! Poltrone arrived 2 days later and al... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Plymouth
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
Unit 3A Coypool Retail Park, Coypool Road, PL7 4TB, Plymouth, Devon,, Royaume-Uni
- 01752 426436
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Poltrone recommended Clearabee for…
Poltrone recommended Clearabee for disposal of my
old furniture. This was easily sorted and they actually
took only 10 minutes to do their job efficiently!
Poltrone arrived 2 days later and also successfully moved in the 2 sofas in 10 minutes efficiently!
All very impressive. However, I will rearrange the smaller sofa to go against a wall, as it blocks out
the light from the window. Very pleased overall!
Five Star Experience
All went well from when we ordered our sofa and chair to when we received it.
When it was being delivered we were amazed how we were kept in touch with the guys on the journey down to Devon. They were very efficient at putting it together all in all a great experience.
Very pleased we had this store near to us.
Staff were excellent . Thank you
The delivery was a little early but…
The delivery was a little early but that wasn’t a problem. The delivery men put everything together and took away all the packaging.
Courtesy from the staff from the moment…
Courtesy from the staff from the moment we arrived. Knowledge of the products which they applied to our requirements. Advanced information upon the arrival time of our delivery.
Great knowledge of the products
Great knowledge of the products, took time ensure we got what we were looking for.
From the Lady in the showroom to being…
From the Lady in the showroom to being delivered at home. Excellent service. Love the colour of our new suite
We weren’t pushed or cajoled into…
We weren’t pushed or cajoled into purchasing. The staff understood that we were making a big decision and allowed the time to make our choice offering information when needed.
Very patient and helpful with our…
Very patient and helpful with our preference of type of sofa we were looking for
great experience from start to finish
great experience from start to finish , special shout out to the 2 welsh lads for delivery and set up, didnt catch their names but they were very professional and thorough.
Staff were very knowledgeable.and…
Staff were very knowledgeable.and answered.my question.
My purchase was quick and easy.
Very satisfied customer.
Buying my sofa
The gentleman who served me was really lovely. He showed me how many features the sofa had, how to use them and told me I could access it through my phone
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Point of sale great, delivery not as expected
Point of sale service was very good but delivery lets it down. Distribution centre in Birmingham and they are not flexible with delivery times or day. They cancelled a scheduled delivery the day before and rescheduled for a day I couldn’t do, when I tried to change this they wouldn’t do it even when I explained I was having my flooring done. I had to reschedule the day of my flooring instead due to this. Honestly it’s disappointing as they are a third party/outsourced delivery service so let’s SCS down.

Réponse de poltronesofà - Plymouth
It was brilliant came a month early
It was brilliant came a month early
The delivery men were very good
Delivery was very good took photos to…
Delivery was very good took photos to make sure sofa would fit very friendly
Polite, friendly, professional
Polite, friendly, professional people both in store and delivering
The stool is beautiful and was really well packaged for transportation
Welcome from Mark who gave good…
Welcome from Mark who gave good information regarding furniture and Company. Was able to look around undisturbed to make a choice.
One downside I think the delivery charge is more than most other companies request.

Réponse de poltronesofà - Plymouth
The 2gents that delivered my new…
The 2gents that delivered my new furniture where very polite and did the job quickly.thank you again . would recommend SCS potrona
The customer service was excellent
The customer service was excellent. The gentleman took me through absolutely everything I needed to know. Let me go and look around the store to see what I liked. Came back to me again when I found something and helped me negate all of the things that I needed to know absolutely superb service.
Went my sofa purchaseto the store in April and viewed…
Went to the store in April and viewed sofas the sales associate Nimme with me and my sister showed me a range of sofas ,different fabrics and prices.Decided on two 3 seaters with recliners on each end and the right fabric to go with my flats decor .Signed paperwork ,paid deposit and delivery confirmed for 15th July .Delivered and assembled by Red Dragon delivery in wales and I am extremely pleased with them .Thank you to your sales and delivery team .
Perfect from the day we attended the…
Perfect from the day we attended the shop, to yesterday when our sofas arrived. All staff were wonderful and no pressure was put on us at any point in the process. They look beautiful.
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