poltronesofà - Plymouth Avis 

1 713
TrustScore 4.5 sur 5

4,7

Unit 3A Coypool Retail Park, Coypool Road, PL7 4TB Plymouth, Devon,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sales assistant was friendly, helpful knowledgeable regarding the furniture. They allowed time for me to make my decisions without pushing for a sale.

Noté 5 sur 5 étoiles

The salesman left who alone after a brief initial welcome. He only interacted with us once we had a short list. His knowledge helped us to choose the right sofa for us. The quality, workmanship and... Voir plus

Noté 3 sur 5 étoiles

The service in the store was friendly and efficient. The delivery team (Josh & Joshua) were excellent. Unfortunately there is a fault on our two seater sofa - one panel of leather on the top headrest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Poltrone recommended Clearabee for disposal of my old furniture. This was easily sorted and they actually took only 10 minutes to do their job efficiently! Poltrone arrived 2 days later and al... Voir plus


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Plymouth

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • Unit 3A Coypool Retail Park, Coypool Road, PL7 4TB, Plymouth, Devon,, Royaume-Uni

  • 01752 426436

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 713)

18 052 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Poltrone recommended Clearabee for…

Poltrone recommended Clearabee for disposal of my
old furniture. This was easily sorted and they actually
took only 10 minutes to do their job efficiently!

Poltrone arrived 2 days later and also successfully moved in the 2 sofas in 10 minutes efficiently!

All very impressive. However, I will rearrange the smaller sofa to go against a wall, as it blocks out
the light from the window. Very pleased overall!

30 juillet 2026
Noté 5 sur 5 étoiles

Five Star Experience

All went well from when we ordered our sofa and chair to when we received it.
When it was being delivered we were amazed how we were kept in touch with the guys on the journey down to Devon. They were very efficient at putting it together all in all a great experience.
Very pleased we had this store near to us.
Staff were excellent . Thank you

30 juillet 2026
Noté 5 sur 5 étoiles

Buying my sofa

The gentleman who served me was really lovely. He showed me how many features the sofa had, how to use them and told me I could access it through my phone

31 mai 2026
Noté 2 sur 5 étoiles

Point of sale great, delivery not as expected

Point of sale service was very good but delivery lets it down. Distribution centre in Birmingham and they are not flexible with delivery times or day. They cancelled a scheduled delivery the day before and rescheduled for a day I couldn’t do, when I tried to change this they wouldn’t do it even when I explained I was having my flooring done. I had to reschedule the day of my flooring instead due to this. Honestly it’s disappointing as they are a third party/outsourced delivery service so let’s SCS down.

16 juillet 2026
Logo de poltronesofà - Plymouth

Réponse de poltronesofà - Plymouth

Good Morning Leann,

I hope you are well and thank you for your review.

I am pleased to see that you had a positive experience with the team in store however I'm sorry to learn that the delivery process did not meet your expectations on this occasion.

I can completely understand how frustrating this must have been for you, especially whilst having work completed at the same time in your home. Please accept my apologies for any inconvenience caused and I will be sure to pass on your feedback to the relevant teams.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 4 sur 5 étoiles

Welcome from Mark who gave good…

Welcome from Mark who gave good information regarding furniture and Company. Was able to look around undisturbed to make a choice.
One downside I think the delivery charge is more than most other companies request.

7 juillet 2026
Logo de poltronesofà - Plymouth

Réponse de poltronesofà - Plymouth

Good Afternoon Dianne,

I hope you are well and thank you for taking the time to leave us your review.

I am pleased to see that over all you had a positive experience on your recent visit to store and were happy with the information provided from Mark.

I will ensure also that your feedback is passed on to the relevant teams, to help us improve moving forward.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

The customer service was excellent

The customer service was excellent. The gentleman took me through absolutely everything I needed to know. Let me go and look around the store to see what I liked. Came back to me again when I found something and helped me negate all of the things that I needed to know absolutely superb service.

16 juillet 2026
Noté 5 sur 5 étoiles

Went my sofa purchaseto the store in April and viewed…

Went to the store in April and viewed sofas the sales associate Nimme with me and my sister showed me a range of sofas ,different fabrics and prices.Decided on two 3 seaters with recliners on each end and the right fabric to go with my flats decor .Signed paperwork ,paid deposit and delivery confirmed for 15th July .Delivered and assembled by Red Dragon delivery in wales and I am extremely pleased with them .Thank you to your sales and delivery team .

13 avril 2026
Avis spontané

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