Lovely helpful but not overpowering staff. Beautiful stock something for everyone. A big bonus was the choice of fabrics and colours available. Definitely will return for more items.
Établissement
Changer d'établissementUnit 3A Coypool Retail Park, Coypool Road, PL7 4TB Plymouth, Devon,, GB
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Lisez les avis des autres
The salesman left who alone after a brief initial welcome. He only interacted with us once we had a short list. His knowledge helped us to choose the right sofa for us. The quality, workmanship and... Voir plus
The service in the store was friendly and efficient. The delivery team (Josh & Joshua) were excellent. Unfortunately there is a fault on our two seater sofa - one panel of leather on the top headrest... Voir plus
L'entreprise a répondu
Sales assistant was friendly, helpful knowledgeable regarding the furniture. They allowed time for me to make my decisions without pushing for a sale.
À propos de l'entreprise
À propos de poltronesofà - Plymouth
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
Unit 3A Coypool Retail Park, Coypool Road, PL7 4TB, Plymouth, Devon,, Royaume-Uni
- 01752 426436
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Sofa delivery
Dai and Scott were so helpful and polite the delivery was very smooth and they were very efficient.
Staff helpfull and friendly, guided me to what i needed
I spent way to long looking at Sofas at many stores, popped into ScS not really expecting much. But Nimme, in a very friendly and not pushy way, listen to my conflicting requirements and guided me through a selection of sofas. She was also very patient as I repeatedly left to think about things and returned. I finally placed my order and an now waiting in anticipation of the arrival.
Delivery guys took care in the house &…
Delivery guys took care in the house & set our sofas up lovely. Very helpful & friendly. So happy
Great service.
Staff in store very helpful.Sofa delivered a bit later than expected.Delivery guys Simon and Huw were very professional and efficient.Would highly recommend.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Less than one star
Less than one star!
Placed an order in early November 2024
Advised sofa would be with us late Jan early Feb 2025
Still no sofa and now told you cannot provide a date of when I am likely to receive it!!!
Nobody rings idea at all so I’m just supposed to wait indefinitely
Now nobody calls back from the helpline!!
I will be taking this further to recover my £500 deposit….. contract states non refundable but I have not cancelled my order you are unable to provide the goods so you have breached your side of the contract and I am well within min my rights to a refund!
Totally unacceptable 😡

Réponse de poltronesofà - Plymouth
Gave a 5 star review for purchase but…
Gave a 5 star review for purchase but after care is not good
Estimated date was 7, Feb now states 26, Feb no contact to say of later delay, ordered this just after Christmas, If i knew it would have been this long would of bought elsewhere
Have tried to contact SCS via contact form still no reply

Réponse de poltronesofà - Plymouth
Great knowledge very professional and…
Great knowledge very professional and competent sales man.
You had good range of sofas
You had good range of sofas , staff were very friendly , we did not feel under pressure by staff , we did purchase two sofas and the was extremely helpful.
I was given all info about the goods I…
I was given all info about the goods I was buying the sales man was polite and explained about all the goods that I was buying, a great help,
A lovely lady
A lovely lady. Chilled and yet very helpful. Nothing seemed to be too much trouble.
Had sofa delivery end of January the…
Had sofa delivery end of January the two men couldn't of done better putting sofa together getting rid of rubbish very polite Charlie huw thank you
Sofa was made and delivered before the…
Sofa was made and delivered before the date originally given when buying the sofa. Communication during delivery was top notch. Simon and Russell who delivered the sofa fit the sofa and put it together in no time, friendly and helpful with information when delivering.
Excellent delivery service
Excellent delivery service. Russell and Simon did an excellent job. 5 star service ☆☆☆☆☆.
Good serviceGood service very helpful and…
Good service very helpful and knowledgeable about the product.
Nirmala (Sales Advisor) was…
Nirmala (Sales Advisor) was professional in solving our queries in respect of the items we got in mind. She was friendly, and knowledgeable and made us comfortable in the sales room. This helped us to eventually purchased two settees. Thank you Nirmala!
Very good delivery service.
We had a great time with Nathan at your…ke
We had a great time with Nathan at your Plymouth branch. He was very helpful and not at all pushy to grab the sale. From only popping in to get some ideas and suggestions on a new sofa bed within an hour we’d walked out with the deal done on our perfect solution. Nathan is a real credit to your company.
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