Hi I have a very bad experiences in your company .I reserved two armchairs n staff sold them to another customer without informing to calling us.i had complained to manager of branch and he was so ru... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2C Slough Retail Park, Twinches Lane, SL1 5AD Slough, Berkshire,, GB
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Lisez les avis des autres
We visited the store in Slough. Were greeted by Mohammed, who was very friendly and helpful but not pushy. He was happy to let us browse but was there when we needed his knowledge. A very pleas... Voir plus
From the moment we walked in we was greeted respectfully by the sales team but then left to our own devices to look around until we found what we liked & had questions to ask. The sales person answere... Voir plus
We bought 2 x sofa sets (3 + 2 + 1 seaters). One set was full power recliner the other mixed. I think our SCS Slough salesman was chap called Haroon - excellent non-pushy approach and patient with que... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de poltronesofà - Slough
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Unit 2C Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Berkshire,, Royaume-Uni
- 01753 541586
4,5
Excellent
1 k avis
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The hospitality and honesty of your staff
The hospitality and honesty of the staff make me feel great. And the company also doing well the job.
2 juin 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great customer service
Great customer service, was served by Nazim, understood what I was looking for and helped me quite alot. Very helpful and I will definitely be buying from here in the future. Thank you.
29 mai 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Lovely delivery men ,quick and efficient
Lovely delivery men ,quick and efficient
6 juin 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Fantastic delivery team
6 juin 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great service from the delivery team.
Arrived on time with plenty of notice. Very efficient and friendly staff (Rich & Dean). Furniture assembled professionally.
6 juin 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Nazim at SCS Slough is amazing
I had visited the store a few times before purchases 3 sofas. The guys at the store were fantastic! They were very helpful and they really wanted to go out of their way to understand your needs. A gentleman called "Nazim" was exceptional. His level of care and customer service was phenomenal. He gave us so much information about the sofa's we had liked and also showed us around the store and he seemed to be well informed on product knowledge. My husband who wasn't in agreement of my choice prior to us visiting the store was sold just based on the attitude of this employee. He seemed very genuine and not interested in just getting a quick sale but was actually concerned about our budget and needs. We felt very comfortable speaking openly with him and he was very friendly and willing to help. The manager of the store was also a very friendly guy. Hats off the the team their at SCS Slough. Please go visit the store and check out their excellent deals.
2 juin 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staff extremely friendly
Staff extremely friendly - service excellent - 2nd time that I have brought something from SCS and will come back again
27 mai 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Went into the Slough branch great…
Went into the Slough branch great service very quick great prices only downfall was the measuring the room had to chase them up as no one had contacted me
31 mai 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Good advice and sales
Quick sales experience and good advice from the sales representative. Just looking forward to my sofas arriving
29 mai 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great service Andrew was very helpful and spent time…
Andrew was very helpful and spent time sorting out our request and we left happy.
28 mai 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great Service
My husband has just had a kidney removed and the two drivers went above and beyond to make sure the sofa and chairs went into the room. unpacked and removed any packing
16 mai 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We were helped by Abul
We were helped by Abul, he is very knowledgeable and listened to what we liked and helped us in the right direction to choose a sofa. After a few days we went back and purchsed this. Thank you Abdul.
5 mai 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Nazim was extremely welcoming and…
Nazim was extremely welcoming and knowledgeable
We showed a picture of the sort of thing we were looking for and he knew a sofa straight away that would suit
We visited other stores but the assistants were nothing compared to Nazim
He didn't make us feel pressured to buy and gave us space to discuss privately
I would definitely recommend Nazim
30 avril 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
No problems
2 mai 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Good experience with SCS
We bought 2 x sofa sets (3 + 2 + 1 seaters). One set was full power recliner the other mixed. I think our SCS Slough salesman was chap called Haroon - excellent non-pushy approach and patient with questions and time deciding - he deserves a medal :) Delivery slot was missed but got a £50 credit for the delay which was appreciated. Delivery drivers were friendly and carefully brought in sofas and set them up
3 mars 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Thrilled with quality and price. Brilliantly sold to me by Nazim.
I was looking for two 2 seater sofas and had a specific shape in mind. Nazim was incredibly helpful and steered me towards exactly what I had described to him. I chose a sofa and he explained everything about it .... durability and the guarantees SCS include in the sale. He has the patience of a Saint !! I went backwards and forwards from one colour fabric to another, over and over again ! I was a bit dubious about the colour I wanted seeming too bright, so he took the sample over to natural daylight from the window (rather than the very bright showroom lights) and it was perfect ! Problem solved, but ..... I then changed my mind again and went for a totally different colour. As I said before, Nazim was so helpful and patient. Sale complete !!! Then, I got home and changed my mind about the colour ( and fabric type !) I called customer services and they got Nazim to call me back. He changed my order over the phone, again in his lovely helpful manner. Thank you Nazim. :)
2 mai 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The staff was extremely helpful and…
The staff was extremely helpful and very knowledgeable and I would recommend Slough Branch
1 mai 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staff very helpful
Staff very helpful and not to pushy
Help us find the right sofa for what we needed
Just like to thank Abdul for the great service
28 avril 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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