Hi I have a very bad experiences in your company .I reserved two armchairs n staff sold them to another customer without informing to calling us.i had complained to manager of branch and he was so ru... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2C Slough Retail Park, Twinches Lane, SL1 5AD Slough, Berkshire,, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We visited the store in Slough. Were greeted by Mohammed, who was very friendly and helpful but not pushy. He was happy to let us browse but was there when we needed his knowledge. A very pleas... Voir plus
From the moment we walked in we was greeted respectfully by the sales team but then left to our own devices to look around until we found what we liked & had questions to ask. The sales person answere... Voir plus
We bought 2 x sofa sets (3 + 2 + 1 seaters). One set was full power recliner the other mixed. I think our SCS Slough salesman was chap called Haroon - excellent non-pushy approach and patient with que... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de poltronesofà - Slough
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Unit 2C Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Berkshire,, Royaume-Uni
- 01753 541586
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
2 seater sofa my stepdad loves this for…
2 seater sofa my stepdad loves this for his visitors
3 septembre 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
All assistants seemed very pleasant and…
All assistants seemed very pleasant and Andrew who dealt with our order was most helpful
28 août 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful staff put us at ease …
Very helpful staff put us at ease nothing was too much trouble hope the quality of the furniture is as good
27 août 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very good service
Had a great deal from SCS Slough and opted for the free delivey. Guys who came today were both very helpful and professional. Arrived on time and set up my new recliner sofa without a fuss. Overall a pleasant experience both instore and delivery. Well done guys and thank you
27 août 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Patient, helpful and professional
We took a while deciding on the 2 x 3 seater sofas we wanted and the staff were 100% patient, helpful and professional. I wouldn’t hesitate to recommend SCS.
25 août 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent Service …
We visited the Slough showroom and was greeted by Graham who was very helpful in making our decision in buying our new suite. Then from taking the order until receiving our sofa today, we have been regularly keep informed of progress and the delivery was a few weeks earlier than we were originally told, happy days. Then today Rich and Dean delivered our suite. Again, we were informed of time of delivery by text and email, and then the guys called by phone when we were next on their list. They were both very good and very professional. Would not hesitate in recommending SCS to friends and family.
24 août 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great service
Great service, delivered on time and set up was perfect. Really nice guys. Highly recommended.
Thank you
23 août 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
I am not happy with my settee
I am not happy with my settee. White marks left where people have sat,no matter how long they have been on it. Arms are not comfortable. Backs of cushions look as if I've had the settee well over a year.Material looks ruffled and if too much padding.
Not happy at all.
22 août 2024
Réponse de poltronesofà - Slough
Good Morning,
I hope you are well and thank you for your review.
First of all I am very sorry to see that you have raised concerns with your furniture and can completely understand how disappointing this must be for you.
Looking over the notes on your order I can see that a technician has attended and we are in the process of completing a review of the report.
Once this has been actioned then you will be contacted regarding the next steps.
Take care and we look forward to speaking with you.
Kind Regards
Lynsey
Customer Experience | ScS
Very helpful and pleasant.
14 août 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Quick easy and informative
20 août 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Good service
The salesman was very knowledgable on answering our questions, he made the process enjoyable.
11 août 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Slough SCS
We went to Slough, we were asked straight away how they could help. Andrew was very welcoming and friendly, knew exactly where the sofa was that we had come to see (there are a lot of sofas in the store!).
He was very knowledgeable and helpful.
14 août 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
An obvious manufacturing fault was…
An obvious manufacturing fault was discovered soon after a carpet fitting. However SCS were not interested in the slightest. So lets see how this unfolds...
As expected, our claim was refused. I only wanted a small piece of stair carpet replaced. So because of that, I won't buy that new sofa we need. Their loss.
11 août 2024
Avis spontané
Réponse de poltronesofà - Slough
Good Afternoon Mark,
I hope you are well.
Thank you for your time leaving your review.
I am very sorry to see you are unhappy with your sofa.
So we can take a look into this further, please send a screenshot of your review with your order number or address and postcode to
socialmedia@scs.co.uk
.
Kind Regards
Tegan
Customer Experience | ScS
Friendly welcome
Friendly welcome, prompt help and great knowledge.
Had the sofa on show that we wanted to see and by luck the colour we wanted!
Andrew was very helpful and answered all the questions we had.
14 août 2024
Avis spontané
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Well presented
The sales executives were professional and helpful for me to select the right thing to buy.
31 juillet 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent customer service by Haroon.
29 juillet 2024
Réponse de poltronesofà - Slough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.