poltronesofà - South Shields Avis 

730
TrustScore 4.5 sur 5

4,7

Crossgate, 0, NE33 5QX South Shields, Tyne and Wear,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were welcomed in store, not pestered to buy which makes a refreshing change so we were able to look at the stock in our own time, Russell was very helpful and professional. Overall a great experien... Voir plus

Noté 5 sur 5 étoiles

Sofa & chair where delivered 30 minutes earlier than was stated in the email. The men were professional and friendly. There were no issues putting the items together. Great experience. The sofa & c... Voir plus

Noté 4 sur 5 étoiles

Service on purchase was ok, needed to find someone despite having spent 10 minutes looking about the shop. Deliver service was excellent. The guys were friendly and helpful making sure furniture was w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sean and Paul delivered our new suite yesterday and were excellent. They were very polite, checked the route to our living room prior to starting unpacking the suite and worked quickly to complete th... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - South Shields

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • Crossgate, 0, NE33 5QX, South Shields, Tyne and Wear,, Royaume-Uni

  • 0191 731 3300

4,7

Excellent

TrustScore 4.5 sur 5

730 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(730)

17 421 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They damage my wall.

My 2 Sofas were delivered today 08/05/2025. However, my all wall was damaged and the I needed to help and carry my sofa up the stairs because the The Young lad that was there did lots his temper, he started to swearing and he left the old men and the sofa on the stairs. And he sat into the van..

8 mai 2025
Avis spontané
Logo de poltronesofà - South Shields

Réponse de poltronesofà - South Shields

Good Afternoon Giovanni,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry for the issues that you experienced on delivery of you're furniture and sincerely apologise that their had been damage caused to the wall within you're hallway leading to you looking to discuss the damage to your property further.

If you would like to send over a screenshot of your review, along with your order number or address and postcode to socialmedia@scs.co.uk and we can take a look.

Many thanks
Bradley - ScS Social Media Team

Noté 5 sur 5 étoiles

Great service

The whole buying experience was great - we were advised and helped at each step and didn't feel pressured at all at any point.
The lads who delivered were polite, efficient and extremely careful with all of our property. Thanks very much.

30 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

EX DISPLAY DAMAGED SOFAS PASSING OFF AS NEW ?

Our new settee has arrived in a disgusting state . howeverthis is dealt with further forward it is unacceptable to deliver such a damaged product after waiting so long for delivery . Disgusting service wouldn't recommend. The products are clearly ex display we will contacting trading standards and providing them with all of the relevant evidence to support this. Totally unacceptable

SDC-353-

4 avril 2025
Avis spontané
Logo de poltronesofà - South Shields

Réponse de poltronesofà - South Shields

Good Morning,

I hope you are well.

I am very sorry to hear that your furniture has been delivered damaged.
So we can assist you further please send a screenshot of your review and your order number or address and postcode to socialmedia@scs.co.uk.

Thank you
Lucy - SCS Social Media Team

Noté 5 sur 5 étoiles

Great Deal + Great Delivery Process…

Apart from the fact that I got a great deal on my ex-display sofa, the delivery process was fast and painless! I could track the delivery guys via the link sent to me and the guys called when they were ten minutes away - 👌.

25 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

CUSTOMER SERVICES ARE A JOKE !!!

I have been trying to contact this joke of a company for months now about my faulty sofa. Tried phoning, emailing even the clowns that respond to my trust pilot reviews ask me to contact them direct and still no reply.
DO NOT BUY FROM SCS - CUSTOMER SERVICES ARE NON EXISTENT !!!
I have opened a case with citizens advice against these fraudsters !!!!!

9 janvier 2025
Avis spontané
Logo de poltronesofà - South Shields

Réponse de poltronesofà - South Shields

Good Morning Jenn,

Thank you for taking the time to leave your review.

We are very sorry to hear about your experience with your sofa and the difficulty you've had contacting us. We understand how frustrating this must be for you.

As your order details are not included I am unable to locate your email and take a look.
Please email socialmedia@scs.co.uk so that we can advise further.

Many thanks
ScS Social Media Team

Noté 5 sur 5 étoiles

Brilliant delivery.

Brilliant delivery guys who assessed entry, unpacked everything and placed the sofas where I wanted them. Very polite and genuinely great guys. Thanks.

14 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Top Notch Service from beginning to end.

From going in SCS , choosing a sofa and getting the delivery, the service was great. The delivery men Bobby and Kai rang 20 minutes before they were going to be at my home which was great. On delivery they were very professional, polite and helpful. They brought the sofa in , unpacked it and placed it where we wanted it. They explained about the sofa
and asked if we were happy with everything. (Top lads)

13 février 2025
Avis spontané

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