poltronesofà - Sunderland Avis 

1 015
TrustScore 4.5 sur 5

4,3

Borough Road, 0, SR1 1PT Sunderland, Tyne and Wear,, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

When ordering my sofa and chairs with SCS they told me straight away when the delivery date would be and got it spot on. I used the website online to make my order and it was very simple to c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole was almost a delight until day of delivery. I was told I would receive a email and text with a narrowed time slot with a tracking link before 7am day of delivery. That never happened!... Voir plus

Noté 5 sur 5 étoiles

Excellent service. We were unsure what sofa we wanted when we first went in-store but got expert help & advice from John. His outstanding knowledge helped us choose the right sofa for us. The rest o... Voir plus

Noté 5 sur 5 étoiles

Delivery of my beautiful new sofa and chair was made within the time frame given . So much care was given when bringing it into my house which is a new build with new light coloured carpets . The pack... Voir plus


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Sunderland

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • Borough Road, 0, SR1 1PT, Sunderland, Tyne and Wear,, Royaume-Uni

  • 0191 731 3300

4,3

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(1 015)

18 308 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service

Bought a bed settee from SCS Sunderland. The store manager was very pleasant, helpful and knowledgeable.
The delivery was excellent. Mick and Goffy assembled the bed settee and removed all of the wrapping etc.
They were polite, respectful of our property and friendly.
Well done SCS

4 juin 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 4 sur 5 étoiles

No issues at all

No issues at all. The Sunderland branch of SCS the staff very helpfull went through my sale very quickly .just disapointed at how long you have wait for your sofa to be delivered .

25 mai 2024
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

The men were very cheerful and… professional

The men were very cheerful and experienced they made my day.

Thank you from Mrs.B Thompson

30 mai 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Kept up to date with delivery time and…

Kept up to date with delivery time and slot. Mick and Bobby, delivery men, very friendly plus chatty assembled sofa and showed us how to dismantle if needed.

16 mai 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

The greeting and helpful the best staff in…

The greeting and helpful staff in choosing what we needed, and the courtesy shown towards my mother who is 89 taken there time to show her around.

20 mai 2024
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Steven and Stephen were very…

Steven and Stephen were very helpful,polite,friendly and professional, there was nothing they would do as myself and partner are disabled.They took all wrappings away with them,we would recommend them.

21 mai 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Fantastic experience from start to…

Fantastic experience from start to finish!
Easy to order. Customer services were just lovely when I needed to change deliver. Half hour deliver slot was just beyond amazing these days! And the deliver guys were spot on and so kind with my old dog. Perfect sofa too - can’t forget that!

17 mai 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

New Sofa

Delivered on time. Friendly and efficient drivers who set up all furniture and removed all packaging.

14 mai 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Very friendly lads and excellent…

Very friendly lads and excellent customer service.

14 mai 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Brilliant service and thanks for…

Brilliant service and thanks for delivering in one piece

9 mai 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Above and beyond with helpfulness

The two lads that delivered our furniture were so friendly and very good at they job we love our new three piece and definitely would recommend SCS

8 mai 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

paul looked after myself and linda from…

paul looked after myself and linda from walking in the door. explaind all the suites as we live in a tower block and might have difficulty getting it in the lift. even helped the next day when i change mind about colour.
nothing seamed to be a problem ended up we both got sofas

4 mai 2024
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Good explanation about mall mye furniture

Good explanation about all the furniture

5 mai 2024
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

SDC-268-895 recliner chair and foot stool

The 2 lads Robert and Kai were fantastic helped move the old recliner out the way and outside the house, fitted and demonstrated the new chair and fine tuned the location for maximum room . Left the place clean and Tidy removed all packing . A credit to SCS . Chair is fantastic too

30 avril 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Excellent service

My furniture was delivered safely and it didn't take long for the men to assemble the sofa and chair.
I'm over the moon with the service .Very friendly and helpful good service
I'm very pleased with my new furniture lovely colour and very comfortable

30 avril 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

The delivery men were excellent thanks.

The delivery men were excellent thanks.

29 avril 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Dave at Sunderland Branch was very…

Dave at Sunderland Branch was very helpful and knew what he was talking about. Was patient and understanding and dealt with us without delay.

26 avril 2024
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Thankyou who looked after me at ScS am…

Thankyou who looked after me at ScS am very pleased what i got

20 avril 2024
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Great customer service from ordering to…

Great customer service from ordering to delivery. Delivery guys were very polite, efficient and took away all the packaging.

22 avril 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Both delivery drivers were friendly

Both delivery drivers were friendly, helpful and really informative.

18 avril 2024
Avis spontané
Logo de poltronesofà - Sunderland

Réponse de poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

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