poltronesofà - Team Valley Avis 

1 459
TrustScore 4.5 sur 5

4,7

Unit 7B, Retail World, Team Valley, NE11 0BD Gateshead, Tyne and Wear,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Explained what I was looking for given options that matched the brief in the Gateshead Retail Park. Had to discuss with my husband and returned to the Gateshead Team Valley store who helped me choose... Voir plus

Noté 5 sur 5 étoiles

Helpful professional staff who where available if you needed them but let you spend much time as you liked trying out the sofas without direst sales pressure. Result was we bought a sofa and otto... Voir plus

Noté 5 sur 5 étoiles

Very nice sofa, arrived promptly with excellent delivery gentlemen . Price was reasonable and shop personnel were helpful with assistance in the Metro centre store . I have yet to see how well it serv... Voir plus

Noté 5 sur 5 étoiles

All of the three staff there were welcoming and friendly when I came in. I approached Dave about the items I was interested in, as I remembered him from my previous sofa purchase in May. He was inform... Voir plus


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Team Valley

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • Unit 7B, Retail World, Team Valley, NE11 0BD, Gateshead, Tyne and Wear,, Royaume-Uni

  • 0191 731 3300

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 459)

17 380 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Top class service…

We went into the Team Valley store after seeing the perfect advertised on line and on tv. Unknown to us, that offer finished the day before! The sales assistant seen the disappointment on our faces and went and had a word with the manager and, 40 minutes later,we walk out having ordered our settee!! First class service from start to finish!!!!!

21 avril 2025
Noté 5 sur 5 étoiles

10 out of 10 experience

10 out of 10 experience, sales staff were amazing and helpful. Explained about the different combos we could have with our corner unit and helped us choose the right colour and explained all of the different materials we could have had.

19 avril 2025
Noté 4 sur 5 étoiles

Impulse buy …

The lady in the store was very helpful without being pushy. Tracy was very friendly and helpful. She went through the price breakdown about my purchase but when I noticed at home on the invoice the price of delivery charge I rang up and Tracy offered to refund it which she has done. Great customer service !

24 avril 2025
Noté 5 sur 5 étoiles

Great from start to finish!

Having decided to buy a new sofa the first good thing was being able to visit a dog friendly showroom . As part of the family we wanted to make sure we bought something that suited us all. The staff there were helpful and the selection on show impressive. We were informed when the sofa was ready to be delivered and kept up to date on day and time of delivery as promised. Delivery and installation was excellent. The guys who delivered were polite and efficient. Love the final product. A great experience alround.

8 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY from SCS pleaseeee

DO NOT BUY from SCS pleaseeee
You will wait months and months and months ….!
They customer service is zero, you can’t never reach them, very unhelpful, very unprofessional and unsupportive company

29 mars 2025
Avis spontané
Logo de poltronesofà - Team Valley

Réponse de poltronesofà - Team Valley

Good Morning,

Thank you for taking the time to leave us your review, I hope you are doing well.

I am very sorry to ready about the issues that you have experienced with us. I can understand why this may be disappointing for you and apologise for any inconvenience caused.

Please send us a screenshot of your review, along with your order number or address and postcode to socialmedia@scs.co.uk and we can take a look.

Many thanks
Bradley- ScS Social Media Team

Noté 5 sur 5 étoiles

Amazing discount on two settees

Amazing discount on two settees. Delivery service was quick and efficient by Sean and Paul. Our house has an extremely tight entrance, but the temporary removal of the back legs did the job! Would highly recommend and we would happily buy again from this company.

13 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Very happy with new sofa

Very happy with new sofa. Lovely quality and so comfortable. Bobby and Kai delivered product with great care, unwrapped and placed where we asked - even explained swatch for cleaning test and fire label, so every detail covered in a professional and friendly way. Ref SDC-268-895

8 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent review from 116 carrhill road

Bobby and Kai
Both men were very well mannered.
Brought the sofa in without difficulty, we're very careful with door frames etc.
Put the sofa together for me and removed all packaging. Made me experience very effortless.
Very grateful. Thank you.

7 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Can’t contact anyone any where shocking

Can’t contact anyone any where shocking

12 février 2025
Logo de poltronesofà - Team Valley

Réponse de poltronesofà - Team Valley

Good Morning Mr Errington,

Thank you for your time this morning, it was lovely speaking with you.

Just to confirm, your order is expected at our Distribution Centre around 13/03/25 and we will contact you closer to the time regarding your delivery date.

Take care and enjoy your day.

Kind Regards,
Lynsey - ScS Social Media Team

Noté 5 sur 5 étoiles

Steven and Jake were very professional…

Steven and Jake were very professional and polite, they asked where I wanted them to place my furniture and set everything up for me and showed me how to operate the recliners. I can't praise them enough and would definitely recommend them to anyone.

24 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Delivery. Had to wait a little longer for…

Had to wait a little longer for delivery of 3 piece suite but it arrived on time when got new delivery date
The two lads who delivered it was 5 star and couldn't asked for anything better,very pleasant and helpful
They delivered it and assembled it without any hassle and no mess
Couldn't get two nicer people
Thank you

20 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Delivery

Given it was a very awkward staircase to manoeuvre, the lads did a perfect job in getting the sofa in the house.

13 février 2025
Avis spontané

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