poltronesofà - Team Valley Avis 

1 457
TrustScore 4.5 sur 5

4,7

Unit 7B, Retail World, Team Valley, NE11 0BD Gateshead, Tyne and Wear,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very nice sofa, arrived promptly with excellent delivery gentlemen . Price was reasonable and shop personnel were helpful with assistance in the Metro centre store . I have yet to see how well it serv... Voir plus

Noté 5 sur 5 étoiles

Helpful professional staff who where available if you needed them but let you spend much time as you liked trying out the sofas without direst sales pressure. Result was we bought a sofa and otto... Voir plus

Noté 5 sur 5 étoiles

All of the three staff there were welcoming and friendly when I came in. I approached Dave about the items I was interested in, as I remembered him from my previous sofa purchase in May. He was inform... Voir plus

Noté 5 sur 5 étoiles

Excellent experience from Poltrone Sofas. My sofa was delivered exactly when I was told it would be and I love it it’s gorgeous. I ordered the Calboli leather sofas (two seater and three seater). Lov... Voir plus


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Team Valley

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • Unit 7B, Retail World, Team Valley, NE11 0BD, Gateshead, Tyne and Wear,, Royaume-Uni

  • 0191 731 3300

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 457)

17 986 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Kept informed

Kept informed. Gave me a progress report, informed me 10 minutes before arrival. Unpacked the furniture brought them through the house very careful. Very considerate and friendly, pleasure to do business with.

24 juillet 2026
Noté 5 sur 5 étoiles

Reclining sofa and chair…

Sofa is beautiful and well made ,we only had it delivered yesterday but so far so good .big shout out for the delivery guys Ronnie and Ronnie ,exceptional service and very polite and helpful 10/10

22 juillet 2026
Noté 1 sur 5 étoiles

I was told that they would deliver my…

I was told that they would deliver my sofa tomorrow then I got a message saying the 20/ 08 26 I’ll be at work I asked for a Friday or Saturday

20 juillet 2026
Logo de poltronesofà - Team Valley

Réponse de poltronesofà - Team Valley

Good Morning David,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to see that that arranged delivery date is not convenient for you.
It is noted that the store tried to call you to discuss the availability however as they were unable to speak with you they have pre-booked the first available date to ensure that you do have a delivery scheduled.

If you would like to discuss this then please contact the store on 0191 7313300 and they can certainly take a look.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

Dave was very helpful!

Visited the Team Vally store last week, and Dave was very helpful. He was informative, polite, and knew his stuff. I walked out having purchased a new sofa. It won't be delivered until October, but he let me know exactly what would happen. Would highly recommend!

17 juillet 2026
Noté 5 sur 5 étoiles

Called into SCS to look at sofa’s to…

Called into SCS to look at sofa’s to buy, spoke to customer service called Dave who was extremely helpful when I chose a Elland sofa he checked the system to see if they had one in storage. After Dave couldn’t find it he confirmed with the manager if that was correct, Dave asked if he could call me at five o clock.
Five o’clock phone rang it was Dave true to his word saying there was one in storage, we went through the procedure of buy this sofa over the phone. I asked when would this sofa be delivered, his response was that this will be done when later that day and would again call back.
Delivery date was two days later with a tracker on the van.
Quick efficient service with a honest professional attitude.

14 juillet 2026
Noté 5 sur 5 étoiles

The crew did a great job bringing in…

The crew did a great job bringing in the sofa and putting it together very friendly, The only thing is the sofa is lovely but the colour black is not what it is it looks more like a grey which I’m not happy about.

12 juillet 2026
Noté 5 sur 5 étoiles

Proper service is back.

Found the sofas that I wanted in the colour and size. They offer very nice range of sofas with great flexibility of fabric's & colour's + they are built to order so you can have exactly what you want. The staff know all about their products and go out of their way to help without being intrusive or pushy.

7 juillet 2026

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