When we arrived we were given a warm welcome and were asked what we had in mind and directed towards those that fitted the bill. On walking around we looked at various options and were happy with our... Voir plus
Établissement
Changer d'établissementUnit 1, Red Square Retail Park, Sompting Rd, BN14 9LA Worthing, GB
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Lisez les avis des autres
My sofa was meant to be delivered last week i emailed customer service nothing and on the store booking system nothing so all in all rubbish. I want to cancel the first ex display sofa as is my right... Voir plus
L'entreprise a répondu
I’ve just had my new sofa delivered and put together, I am very happy. It was a display model and sold as seen, but it’s great, it’s charging my phone whilst I am chilling on the recliner. Special tha... Voir plus
Paul was knowledgeable and very helpful, he took his time to explain the different options of materials available. Also, when I called and left a message for him, he got back right away with the infor... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Worthing
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA, Worthing, Royaume-Uni
- +441917313300
4,5
Excellent
321 avis
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The two men were very polite and…
The two men were very polite and helpful and very tidy about not leaving any rubbish.
Mr Mrs Henley
14 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Staff and delivery were excellent
Staff and delivery were excellent. Recliner and sofas are exactly what we ordered, but , lower base cushions on the front faces are creased / misaligned not flat like all the display examples. So am disappointed as it arrived yesterday. To be fair the after sales/ Aftercare team ( Lesley) was very helpful and apologetic regarding this issue and passed the case to Amera group for further review. We look forward to the issue being resolved asap.
12 mai 2026
Réponse de poltronesofà - Worthing
Good Morning,
I hope you are well.
Thank you for taking the time to leave us your review and for the feedback following your order and delivery.
First of all I am very sorry for the concerns raised with your furniture and will aim to have this resolved for you as quickly as possible.
An appointment has been booked with Emmiera for 08/06/26 where a technician will attend to take a look over you sofa.
Once this has been actioned, and we have received the report, we can then discuss the next steps with you.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Plenty of staff to answer our questions…
Plenty of staff to answer our questions without high pressure selling.
8 mai 2026
Great communications and updates re…
Great communications and updates re time.of delivery. Very carefully delivered and installed . Really nice and friendly guys who delivered. Amazing service.
8 mai 2026
The staff and delivery drivers were…
The staff and delivery drivers were very good.
Love our new sofa
10 mai 2026
Neville and Arek were so helpful and…
Neville and Arek were so helpful and friendly. The Sofa and Armchair was placed where I wanted it with no problem. They are a real credit to Poltronesofa
8 mai 2026
Had what I wanted with a added bonus of…
Had what I wanted with a added bonus of it being a show room piece with a huge discount but the only thing was I could not put it on credit as it was a show room object
1 mai 2026
The sales team were very helpful but…
The sales team were very helpful but you would expect that from a company so big,
The only downside was the very long wait for delivery not sure with hindsight if we would of ordered but we’re wait and see what the quality is like when it arrives
28 avril 2026
Réponse de poltronesofà - Worthing
Afternoon Phil,
Thank you for taking the time to leave your 3* review, We hope you are doing well today.
We are happy to hear you had a great experience within your local store at point of sale, This is something we hope for all of our customers to experience.
I am sorry to hear the only down fall you had experience with your was due to the longer wait time than you had been estimated which we grateful for this sort of feedback to be provided to us.
Many Thanks
Poltronesofa at ScS
A warm welcome
We were met as we entered the store and everything was explained regarding colour of the labels etc. There was never any pressure, but when we needed answers there was soneone on hand to help.
23 avril 2026
Showroom in pristine condition with…
Showroom in pristine condition with plenty of room to move around and also staff not interrupting you while looking around. When asked they were kind and answered all our questions which ended up with us buying a sofa.
20 avril 2026
Paul was very helpful and guided us on…
Paul was very helpful and guided us on the right sofas for me.
21 avril 2026
Réponse de poltronesofà - Worthing
Ciao Angela,
I hope you are well.
Thank you for taking the time to leave us your review and for the feedback following your visit to store.
We are pleased to see that you found Paul to be helpful and hope that you will be happy with your choice on arrival.
As you have rated us as 1* this would be deemed as negative feedback. It would be great if you could update your review to reflect your positive comment.
Thank you for your order with us.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
I cannot review properly until i…
I cannot review properly until i receive the item and know what u have been told was not just sales talk.
20 avril 2026
Réponse de poltronesofà - Worthing
Good Morning,
I hope you are well and thank you for your 3* review.
We hope that you had a positive experience when visiting store and thank you very much for your order with us.
We hope that you will be happy with your choice when the furniture arrives and would love for you to come back and review us again at that point.
We will be in touch when your goods are ready for delivery, with the first available date.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Your staff were perfect.
23 avril 2026
Friendly knowledgeable staff.
Friendly knowledgeable staff.
Drinks were offered whilst we waited to order sofa
20 avril 2026
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