Horrible customer service! I ordered the food today and the delivery person put it infront of the wrong unit they refused to give me refund! I already took the photo of my unit and where the delivery... Voir plus
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I had an electr iCal problem at home. One of the switches in the power board was tripping. RACV emergency sent their (Seamless ) electrician. He spent some time and could locate the fault. He sugg... Voir plus
I ordered food with these people, and they were able to get my credit card to charge me but sent the order to another address. After I complained, they submitted another order, sent me a text, and a c... Voir plus
I placed an order through seamless. The delivery driver was Jianhui. He delivered the food to 10 Avenue instead of 12 Road. How can you mistake that? When I spoke to their customer care member Vanes... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
SeamlessWeb is the fastest, easiest, and smartest way to order food delivery online
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Les gens ont aussi consulté
Do not buy from here they steal and…
Do not buy from here they steal and allow stealing just give u a coupon afterwards... save your money and time... not worth it
No stars really.
No stars really.. this company charged me for an order and the business was closed. They sent me a message stating that I would get a refund in 3-5 days - it never happen. Then when I contacted them they had an ai tell me there is nothing they can do about it. Please don't waste your time ordering through this company. They are a fraud and will keep your money even after they tell you something different.
Poorly treated stole for me and my…
Poorly treated stole for me and my children’s mouth, unprofessional customer service supervisors, fake app overpricing people and not giving them the food or the refund back. You guys deserve to be shut down and investigated immediately or just hire new supervisors please
Seamless is the dumping ground for Grubhub
Seamless is where Grubhub sends the drivers who were too horrible at delivering for them. Orders have been opened or just never arrive. And in some cases just delivered to who knows where. And the photos they send to prove delivery, when not a image of their thumb, are landscapes or walls.
unprofessional and dangerous
It's been several times that my delivery has been left for me in front of the door of my building, and the driver doesn't take the trouble to come up and give me my food. I didn't eat the food or people could have touched it or something else. I find it dangerous and unprofessional so the food went in the trash. It's unacceptable
Yikes! Delivered wrong order and DID NOT CORRECT
Yikes! So bad. Requested a delivery order at about three in the afternoon for later that evening at 6:45 from a local pizza place. At about 6 o’clock got a text saying that the order was going to be late by about an hour. Called the pizza place and they said they didn’t know what I was talking about. Got another text that said the order was going to be delivered by 6:55. When the order arrived, it was wrong. I got half of somebody else’s order and they got mine. I was having guests over with strict dietary restrictions so it was important that I got the correct food. The restaurant said they couldn’t deliver the correct food and to call the delivery service. The Delivery service said all they could do was refund my money for the missing item and it could not be replaced. It was too late at this point to get a replacement of the food somewhere else.
The driver totally screwed up as was my dinner party. Boo.
Random issues
Half the time im not being helped properly. Sometimes they mess up, and I am the one who suffers from it. If a restaurant cannot complete my order because they are closed or no longer have the food I want, I still get charged, and im the one that has to wait 5-7 days or more for a refund. Why not instantly refund me so I can order from someone else?
Today I placed an order of 2 dishes, but only received one. They're solution is for me to wait a week to get refunded. Great, so now I have to split the food with my wife (which is never an issue for me) only that there are 7 dumplings. The representative abruptly ended the chat when I was still typing. A few of them are rude. If only we could rate them after the chat has ended maybe their boss will take action
Professional Scam Artist
I tried to cancel due to the extended wait time and was denied. Then I never received the order. When I called Grub Hub the supervisor told me that they could not do anything about it. I feel that it's because of my race and will be filing a lawsuit.
Refused to issue refund
Called a restaurant that I ordered from that was pickup only to cancel my order. Was told to call the restaurant instead. In the two minutes it took me to connect to a customer service agent, the restaurant decided to start making my food in a clear money grab that made me in eligible for a refund. The agent was able to offer me a maximum of a $10 refund on a $30 charge, only after I said that the five dollars and seven dollars she originally offered were not acceptable. There were also no supervisors available, so she opened a ticket for me, but I doubt that anyone will call me back. After that she abruptly ended the chat. Poor customer service and I am out $30.
What a three days in advance ray party three hours before they cancel
I would give it less than I won I would never use this company.I ordered things 2 days in advance for a party was not delivered and canceled 3 hours before the delivery.What's scheduled... And there is no one to call knowing to write a no explanation.
I accidentally went through Seamless to…
I accidentally went through Seamless to order pizza from Pizza Hut. Pizza Hut didn't know anything about the special offer that Seamless offered. Also, it was a lot more expensive than if I would have just went through Pizza Hut. I didn't have the food delivered, I picked it up. I won't make this mistake again.
They will rip you off by adding a…
They will rip you off by adding a tremendous amount of fees and suggested tip and you'll never have an opportunity to stop the transaction. If you cancel, they'll insist they can't give you a refund and will only give you a credit towards a future transaction. The customer support is horrible. Total ripoff.
AI scam at seamless
not helpfull at all they made me rewrite my order and then charged me for two orders qnd are not loadingb the page and hacking my compuetr so i can't cheack if i could give zero stars i woul,d this add is run by ai no9t real hummans
Seamless is anything but seamless
This was the first time we used Seamless. The experience has been anything but seamless. I have 2 emails and a text message from Seamless confirming the order. The Pizza store did not receive the order and I didn't have time to wait for them to start preparing several pizzas. The store said they would refund my $87. Multiple times I contacted the store over the past 12 days because a refund has not appeared on my credit card. They tell me they can't figure out why a refund isn't coming through. I contacted Seamless by chat, the only way they make available to get "Customer Care." Even though I have been working with the store within minutes and again within 24 hours, and again over the past 12 days, Seamless says they won't refund because it has been over 48 hours. I asked for a supervisor, who only continued to repeat their policy. I am going to dispute the charge with my credit card company.
Call the Restaurant for Takeout
This company charged me 25% more for pickup, as if it was delivery. That is ridiculous and when you ask to speak to customer service to cancel before you receive your order, they are rude and hang up. Then they take 30%+ commission from the restaurant.
Horrible to Navigate
Horrible to Navigate, difficult to just apply a gift card - you think it's been applied and then it's not and they charge for the whole order - Fees are also way high in comparison to other food delivery services.
I requested the driver to knock on the…
I requested the driver to knock on the door at arrival because I have a hard time walking. He left the food on the front steps and never knocked. When I finally looked for the food it is ICE COLD on the steps. Unbelievable!! Can’t get a simple request correct
I will never use again
I made my order with seamless online
I made my order with seamless online. Got to the restaurant and they did not e cept seamless and was clueless about the order. At the sa.e time seamless was texting me about the order being ready. I contacted seamless and they say they will recredit my card. We will see.
CROOKS!!!
CROOKS!!!
Seamless NEVER gave me my refund that I had to constantly call in or chat for!! I delt with at least 10 customer care people and I STILL didn't get my refund!! No more with this overpriced company!!!
Refused to fix issue until 3 agents in
The driver misdelivered my food and instead of fixing the issue, Seamless accused me of putting in a wrong address (even though I had proof it was correct). I had to speak to 3 people before I got help. No excuse for such poor customer care.
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