so glad they are now in Europe as ive moved away from UK now and actually missed how much this made my life easier when i lived in London. Now i get deals from France and can hop on amything i like, f... Voir plus
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Lisez les avis des autres
Terribly done website! Hell knows if I was subscribed or not (system replied with an error when I tried to add by bank card but I've got few emails to update my mailing preferences), website don't hav... Voir plus
One of those firms that just send repeated emails for cheap flights you have no interest in and then without reminder charge you £29 for annual membership on auto renewal despite having cancelled auto... Voir plus
L'entreprise a répondu
I came across this club few months ago and since I’ve booked 3 flights already. Don’t necessarily have time or patience to look for cheap flights so I find it convenient to just get an offer with link... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
🌍 ✈️ Tired of hunting for flight deals? We get it - and we have your back! We send daily flight deals straight to your inbox. That means no more endless searching—just cheapest flights to destinations worldwide. 💸 It’s not just about saving money —it’s about discovering amazing places you’ve never even thought of visiting. We don’t just send the deal—we’ll tell you why you need to go with destination tips, must-see spots, and fun facts.
Coordonnées de contact
2nd Floor, 2 Lower Mortlake Road, TW9 2JA, Richmond, Royaume-Uni
- members@secretflightclub.com
- www.secretflightclub.com
3,6
Moyen
83 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Third party
From what I can gather is that your paying a third party i.e the secret flight club. To search for cheap flights for you. Which I'm sure most people are capable of doing. So why pay for something you can do yourself
22 septembre 2024
Avis spontané
Airport parking discount and flight deals
Moved to London last year wanting to travel from there but had no clear bucket list. I joined the club and just started booking cheap deals to places that interested me from the emails. It’s quite handy to have some fun facts included with the deal because there is some cool places I didn’t even know about! Saved quite a lot over last few months and used discount for airport parking from the new newsletter as well. Definitely recommend!
20 septembre 2024
Avis spontané
Réponse de Secret Flight Club
Hey Nagy, ah thank you so much we work really hard to find great flight deals. If you can email us on the members inbox in the contact us page so I have your members email we can enhance your membership. Really pleased we have inspired and saved you money! Chris
Absolutely over the moon with the…
Absolutely over the moon with the secret flight club - the deals are amazing and frequent, and it is fantastic value. They are genuinely there to give you a good deal, and not to make money. I am really impressed and the customer service is fantastic.
13 septembre 2024
Avis spontané
Joined the 7day free trail and compared…
Joined the 7day free trail and compared the flights with Skyscanner and google flights. I have cancelled the membership within 30mins. I'm almost certain the rest of the 5-star reviews are either fake or paid.
11 septembre 2024
Avis spontané
No response from team about a refund
26 août 2024
Avis spontané
What a great subscription for…
What a great subscription for travellers! Joined at the beginning of the year and already booked 2 flights - that includes Christmas Market in France for £25 - who would have thought you can fly for so little in December!! I’d never find it if it wasn’t for this club
26 juillet 2024
Avis spontané
Barcelona round trip for £22
Recently I came across their Instagram profile and decided to sign up for a trial, last week I booked a return ticket to Barcelona from London from one of their deals!! Honestly I couldn’t believe it, this weekend I paid more for my Chinese takeout. Definitely recommend!
28 juin 2024
Avis spontané
amazing customer service
amazing customer service from Chris , highly recommend as its a prompt efficient service
30 mai 2024
Avis spontané
Flights to Japan
Love the club! Saved me a fortune this week on a flight to Japan, where I always wanted to go! Looking at savings these guys send out I regret I didn’t join earlier., Thanks!!
10 avril 2024
Avis spontané
Absolutely superb customer service
Absolutely superb customer service! Chris was consistently swift at replying to my questions and he did so in a friendly and helpful way. Thank you so much!
6 avril 2024
Avis spontané
The most prompt and responsive customer service!!
I signed up for a free trial but asked for a cancellation as I was unsure how and when I would be able to use the service. I reached out to customer service and received a very prompt response from Chris who was able to assist straight away and advised on how I could use the service to save money on future flights. I could not recommend enough!
18 mars 2024
Avis spontané
Excellent customer service
Excellent customer service! I had an issue (which was probably my fault), and it was resolved with no quibbles and extremely fast. As opposed to navigating website mazes and chatbots like with many other companies, it's so refreshing to be able to speak to a person instantly
28 février 2024
Avis spontané
Prompt, helpful & friendly customer service
The customer service at secret flight club is hats off! I had a few issues with my log in and password and Chris responded swiftly to all my queries. I am just getting acquainted with the platform and am hoping to find some gem deals. I can see some of the older deals were impressive - short and long haul alike.
25 janvier 2024
Avis spontané
Super impressive customer service…
Super impressed with the customer service, it is A+! I am yet to make a booking/saving (as my next two holidays are booked) but i've definitely had some alerts that I think will be useful when i'm ready to book again : )
5 septembre 2023
Avis spontané
Réponse de Secret Flight Club
Thank you so much for your comments, I am glad you are finding the membership useful and we really aim to ensure that the small membership fee is saved on every single flight and more. Thank you for your kind comments, Best wishes and happy flying Chris
2 year member
I have been a member for 2 years now and have booked a few deals, for what it costs its worth the knowledge and savings on the deals. Customer service also excellent.
8 juillet 2023
Avis spontané
Réponse de Secret Flight Club
Thank you so much for your kind comments, members are priority and we keep costs as low as possible to service finding and sending the deals to all our members. I manage all the member services personally so it means alot... happy flying and best wishes Chris
Canada
Heading to Canada for £361 and saved £350 due to the deal alert. Would recommend as the club isn’t expensive given what I saved on one deal.
14 juin 2023
Avis spontané
Réponse de Secret Flight Club
Super to receive such praise and thats what the club is all about! Low cost but just one flight saves years of membership fees. Glad your enjoying it. Happy Flying Chris
Amazing
Got my alert for Poland which I was waiting for and got a cheap deal for just £26, was low cost but without the alert would have missed that one. Thanks guys.
15 juillet 2023
Avis spontané
Réponse de Secret Flight Club
Ah amazing David, thank you for the praise, that is what we are here for. Glad we found you a super low cost deal, appreciate they are around but we are scanning for them all the time from airline partners so great you got a super cheap fare. I need to go myself so should have booked. Happy Flying Chris and the team
Booked an amazing deal last week to…
Booked an amazing deal last week to Nepal for just over £600, on my bucket list so I went for it.
14 juillet 2023
Avis spontané
Réponse de Secret Flight Club
Ah amazing, bucket list trip that one. Never been but would love to go myself. Glad we could help, Chris x
Secret flight club is amazing
Secret flight club is amazing! They have fantastic customer service, which for me really makes the customer experience as well as the outrageous flights deals that work for either last minute Mary’s like me or for more long term planners.
I’d managed to lock myself out of my account and accidentally open a new one.
I emailed customer care (which was super easy to find on the website) the communication was speedy and efficient. Feels like the staff actually want to help you make a positive out of a little negative.
9 juin 2023
Avis spontané
Réponse de Secret Flight Club
Thank you so much, we do respond quickly as I manage this as the CEO myself in terms of the member inbox so I know it gets 100% every day, 7 days a week. We want happy members and even if you leave the club we want you to have a positive experience. Thank you again means alot.
Dreaming
I have loved watching the offers but I am currently studying for various Holistic Therapy and Psychology courses so am unable to avail of the offers at the minute.
Having said that I do look out for flights to obscure places to further my learning.
Chris and the team have been nothing but excellent at communication when I had an issue with my subscription.
Watch this space as the sky will be the limit
31 mai 2023
Avis spontané
Réponse de Secret Flight Club
Ah thats fantastic feedback, we work hard to respond super quickly to all members and help and resolve any issues. You will get away for sure, we will keep the flight deal alerts coming. If you want anything send it to the members inbox and we can keep an eye out for you and all members when you are able to travel.
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