Shop Outdoors Avis 

1 104
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great price for my Merrell sandals, which were delivered quickly, ahead of schedule. I judge a company on several things, including how they deal with an issue. My sandals had a manufacturer fault, so... Voir plus

Noté 5 sur 5 étoiles

First time I’ve used Shop Outdoors and the whole experience was first class, easy website showing an item and actually having it in stock refreshing! Competitive pricing and fast delivery. Had to c... Voir plus

Noté 5 sur 5 étoiles

A brilliant shopping experience. The 1st pair of Oakley sunglasses I bought arrived within 1 working day but unfortunately, I didn,t like the frames. I contacted Shop Outdoors and informed them I wa... Voir plus

Noté 5 sur 5 étoiles

Great service. Returned a pair of sunglasses - Royal Mail collected . ✅ Re ordered - needed to change delivery address after placing order - this was arranged straight away via email contact. V... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de camping

Écrit par l'entreprise

Shop Outdoors - online store for discount outdoor clothing, footwear, tents, equipment and other accessories from brands including Berghaus, Sorel, Havaianas, Merrell, Oakley and much more.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 104)

27 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service

I very seldom write reviews and am usually sceptical of companies who advertise products that appear to be substantially cheaper. However I am delighted with my recent purchase (Merrell fell boots) which were exactly as advertised and delivered speedily. Thank you; will definitely use again!

14 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Item not received, retailer not interested

Ordered a parcel on 11.05, item was "delivered" (left outside home) 15.05.
I have since been trying to resolve the issue with little to no response from shop outdoors. All they're saying is it was delivered to "my safe place" I do not have a safe place for delivery nor have I ever designated one.
Have raised a PayPal dispute as I feel I am actively being ignored. Order #43353
Update 28.05, shopoutdoors have finally refunded me. Very poor experience

11 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Be careful buying Oakley sunglasses

I purchased some Oakley Holbrook. They arrived in good time. But I noticed the box was a bit crushed on one side.. I then noticed the frame had a crack, and on further inspection discovered the lenses could just fall out. I contacted the shop, but the man arrogantly refused any responsibility and suggested that I’d probably sat on them. I found this very insulting, that he had suggested that. I had only owned them a couple of days. There was no reasoning with him. So I contacted Oakley they said they had been contacted recently by quite a few other people regarding the same seller, with similar issues. They say they are investigating the matter. Thankfully Oakley are really good with after care and sent me a discount code at 50% off due to the nature of my issue. I can only assume the man at the shop knows that they are faulty and possibly is selling seconds at the full price. Terrible shop and terrible attitude from the owner. I have well and truly been ripped off. So save your money and buy from somewhere proper

18 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Excellent. Mostly contact was online, however it was reassuring to talk to somebody to answer a query.
Great product range and competitive pricing.

27 mars 2024
Noté 1 sur 5 étoiles

Be very careful with this company

Be very careful with this company.

I bought Oakley sunglasses which arrived with a crushed box .. upon inspection I found the glasses were ok. But they didn't fit correctly... I tried them on ONCE and returned them in perfect condition in the box they arrived in. I gave them a thorough inspection on arrival and return. Now I get an email saying they have a scratch on lens. They say they want to return them to OAKLEY ... asked for photos no reply... Tried to call the person who emailed me... They wouldn't put me thru ... So these lenses if scratched at all could have been damaged by them ...
UPDATE I managed to get the glasses returned to me so I could see the scratches damage. They arrived this morning (credit to shop outdoors for that) ... I have now fully inspected and photographed them and cannot find one even tiny flaw in either lens. So I don't know if there has been a miss communication between customer service and warehouse and another pair of glasses was scratched. So I am trying to get to the bottom of this before I submit the final review

2 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great speedy delivery of my Tifosi…

Great speedy delivery of my Tifosi glasses which were packaged well.
If there's one down side it was having to buy something for £2.99 to get free postage which would have cost more! seems like the company is doing themselves out there. But I'm happy with my goods and would shop here again.

4 mars 2024
Avis spontané

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