ShuWish UK Avis 

214
•
TrustScore 1.5 sur 5

1,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Very dissapointed as no refund despite sending by Fedex on 3rd January. The Fedex was delivered and signed for. I Have sent emails which are never answered and phone does not accept calls! I see ot... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Bought a clutch bag and shoes from this company, they looked great and the shoes were a good fit, however, within 5 minutes of wearing them the heel came off the shoe. The company have sinse ignored m... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

non-existent costumer service. I ordered a clutch bag from them a couple of months ago and returned it 2 days after receiving it because I changed my mind , I sent the bag back to the return address a... Voir plus

Noté 5 sur 5 étoiles

Great shoes & bags at good value prices. Fast & free delivery with good communication for tracking. Didn't have to return anything so can't comment on that but will be buying from shuwish again. A wo... Voir plus

À propos de l'entreprise

  1. Magasin de chaussures

Informations provenant de diverses sources externes

We are small family owned business based in Liverpool, UK. We specialize in Ladies high heel and platform shoes. Our goal is to provide safe and easy online shopping experience for everyone shopping at ShuWish.com. If you have any questions or problems, please do not hesitate to contact us and we will do our best to help you :)


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

214 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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1,6

Tous les avis

(214)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Simply stunning

Just received my shoes , absolutely stunning great service i am so pleased i would recommend the company to my friends and family.

18 septembre 2019
Avis spontané
Logo de ShuWish UK

Réponse de ShuWish UK

Thank you so much sharing your experience with us Ms.Celia Johnson. Definitely it will help others to know about us and how we serve our customers. Your feedback will help us to grow our business.
Thank you.
Regards
Shuwish Team.

Noté 5 sur 5 étoiles

Lovely shoes and great delivery from…

Lovely shoes and great delivery from order to receiving them

17 septembre 2019
Avis spontané
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Réponse de ShuWish UK

Thank you so much sharing your experience with us Mr.Thomson. Definitely it will help others to know about us and how we serve our customers. Your feedback will help us to grow our business. Thank you.
Regards
Shuwish Team.

Noté 5 sur 5 étoiles

Beautiful shoes

Beautiful shoes, very reasonable and lovely to wear.

17 septembre 2019
Avis spontané
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Réponse de ShuWish UK

Thank you so much sharing your experience with us Ms.Adele Hunt. Definitely it will help others to know about us and how we serve our customers. Your feedback will help us to grow our business. Thank you.
Regards
Shuwish Team.

Noté 5 sur 5 étoiles

Have just purchase a bag and shoe combo…

Have just purchase a bag and shoe combo and required next day delivery, as it was late on Thursday, I was unsure if they delivered in a Saturday, however after contacting Rubia through email, they have done a brilliant job to ensure I get my goods in time for wedding on Saturday evening. Brilliant customer service, very very helpful and would highly recommend... definatly worth 5 stars... 😁

6 septembre 2019
Avis spontané
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Réponse de ShuWish UK

Thank you so much sharing your experience with us Ms.Fiona Mackie. Definitely it will help others to know about us and how we serve our customers. Your feedback will help us to grow our business. Thank you.
Regards
Shuwish Team.

Noté 5 sur 5 étoiles

Shoes small for me but great customer service

The shoes I ordered were too small for me. However they were good quality at an excellent price. I had to return them and my contact with the seller was a very good experience. They were helpful and prompt in their response.

22 août 2019
Avis spontané
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Réponse de ShuWish UK

Thank you so much sharing your experience with us Ms.Joanne Roberts. Definitely it will help others to know about us and how we serve our customers. Your feedback will help us to grow our business. Thank you.
Regards
Shuwish Team.

Noté 5 sur 5 étoiles

Ordered twice now with Shu Wish and…

Ordered twice now with Shu Wish and very happy with the choice and service.

8 juillet 2019
Avis spontané
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Réponse de ShuWish UK

Thank you Ms.J.Kennedy for taking your time and giving us a positive feedback which will help us to grow our business. We appreciate it.

Noté 5 sur 5 étoiles

Easy to use their site...…..easy to…

Easy to use their site...…..easy to understand and place orders, with free delivery …..and came in 2 days....quality of heels very good for price

27 juin 2019
Avis spontané
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Réponse de ShuWish UK

Thank you Ms.Malcom Pyrah for sharing your experience in ordering in our website. This will definitely help us to move forward in our business. We appreciate it.

Noté 5 sur 5 étoiles

Great value with excellent customer…

Great value with excellent customer service. They made every effort to make sure my items arrived on time after a shipping error. I would definitely recommend.

15 juin 2019
Avis spontané
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Réponse de ShuWish UK

Thank you Ms.Kerry Armiger for sharing your experience in shopping with us. Thanks for the time you spent on giving us this positive reply. We appreciate it. We are very much looking forward your next order.

Noté 5 sur 5 étoiles

Superb service

I needed to return a pair of shoes recently purchased as they were marked. I cannot fault the service I received from ShuWish ....I received a prompt refund together with a generous discount code on my next order which more than covered my return postage. The guy I spoke to was very friendly and professional. Would not hesitate in ordering from ShuWish again.

13 juin 2019
Avis spontané
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Réponse de ShuWish UK

Thank you so much Ms.Julie for your positive feedback. It was nice speaking with you over the phone.
Definitely your feedback will help us to grow in our business. We appreciate it.

Noté 5 sur 5 étoiles

My second purchase from Shuwish UK

My second purchase from Shuwish UK. Ordered shoes and a matching bag for my mum and ordered on Sunday and they were received on Tuesday. the shoes are beautiful and well made and the bag matches perfectly. Delighted also with the promotion of the free bag with the shoes. Excellent service and can highly recommend.

12 juin 2019
Avis spontané
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Réponse de ShuWish UK

Thank you so much Ms.Wendy for your positive feedback which will help us to grow in our business. Thanks for sharing your experience whopping with us. We appreciate it.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Prompt reply to query. Goods delivered before due date. Very pleased with the quality.

10 juin 2019
Avis spontané
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Réponse de ShuWish UK

Thank you so much Ms.D.Cooke for taking your time to give us such a nice feedback. Definitely this will help us to grow in our business. We appreciate it.

Noté 5 sur 5 étoiles

Very Happy!!

Ordered shoes and handbag
Arrived promptly
Quality perfect for price
Extremely happy with service
Will definitely be buying again from
Shuwish and no doubt will to be recommending
To friends and family
Thank you x

8 juin 2019
Avis spontané
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Réponse de ShuWish UK

Thank you so much Ms.Jackie for your positive feedback and sharing your experience whopping with us.
Definitely this will help us to grow in our business. We appreciate it.

Noté 5 sur 5 étoiles

I love the shoes I ordered from…

I love the shoes I ordered from Shuwish, I ordered them for a wedding and I have to say I was very impressed with the quality of them, they are amazing for the price I paid. I am one very happy customer, the shoes fit so well and are so comfortable considering they are rather high. When I ordered the shoes, I received a call from Shuwish advising that I was entitled to a free handbag with my order which was great as I needed a new one for the wedding, I was able to order the one I wanted regardless of price and found one to match my shoes. I need to return a pair of shoes back to Shuwish for a refund as I ordered two sizes, I emailed them to confirm return address etc and got a reply straight away and will be returning them shortly for a refund. I would recommend Shuwish 100% and I already have to my friends and family. I have read some of the reviews written and I disagree with the negative reviews, I have received excellent customer service and great quality products from Shuwish.
Sarah Hill - Wiltshire

22 mai 2019
Avis spontané
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Réponse de ShuWish UK

Thank you so much Ms.Sarah Hill for your feedback. Being a new management of this site, it will help us to grow. Once again thank you.

Noté 5 sur 5 étoiles

I loved my Shuwish shoes so much that I…

I loved my Shuwish shoes so much that I am planning to buy another pair this week,and a matching handbag! I bought some white patent high heels for the Summer, and they look absolutely divine.
The quality is absolutely amazing, the value for money incredible, and the fit really really great. I would recommend Shuwish one hundred per cent - they are beautiful products.
Lynda Styan - London.
I also meant to say that the packaging was second-to-none, with a lovely shoe box and great care taken all round with packaging - fantastic.

7 mai 2019
Avis spontané
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Réponse de ShuWish UK

Thank you so much for your feedback Ms.
styan. Hope this helps us to grow our business.

Noté 1 sur 5 étoiles

Has this company ceased trading as…

Has this company ceased trading as i am unable to contact them and there website is no longer available.

16 février 2019
Avis spontané
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Réponse de ShuWish UK

yes sir you were right for couple of months. But now the website is hosted under new management with lot of offers and with great customer support. Please do visit us at www. shuwish.com

Noté 5 sur 5 étoiles

Arrived when expected

Arrived when expected, exactly as described, good fit. Very pleased.

3 février 2019
Avis spontané
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Réponse de ShuWish UK

Thank you so much for your feedback Denise Whiteman.

Noté 1 sur 5 étoiles

Poor service, poor quality

My shoes arrived but one had a raised mark on it so i emailed the company straight away. I explained they were for my Daughters' Wedding & requested a replacement. 3 emails have now been sent - with photos attached, but no response received. Very poor. Will not order from them again.

29 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Easy ordering and delivery

Ordered a clutch bag on the Saturday evening, paying extra for 24hr delivery. Was kept informed by email regarding despatch of my order. Bag received on the Monday as expected and very happy with my purchase and the delivery. Would buy from here again.

24 janvier 2019
Avis spontané
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Réponse de ShuWish UK

Thank you so much Pauline for your feedback.

Noté 1 sur 5 étoiles

Very dissapointed as no refund despite…

Very dissapointed as no refund despite sending by Fedex on 3rd January. The Fedex was delivered and signed for. I Have sent emails which are never answered and phone does not accept calls! I see others have experienced the same. All I want is my refund!!! Come on Shuwish!! If this isn't resolved by next week I will be reporting to trading standards and Roguue Traders!! I do not intend to let this go! Do the right and honest thing.

18 janvier 2019
Avis spontané
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Réponse de ShuWish UK

Hello Mrs.Gillion Coe, you've ordered two pairs of darcy champ.glitter size 6 and 7 on dec 23rd at 7:07 pm for £60.89 which includes next day delivery of £4.99. on dec 27th your shoes were delivered. But you returned the shoes and your full payment of £60.89 was refunded through paypal express checkout on february 4th at 11.20 am. The paypal Ipn track id is f33d8b09c157b. All these process were done by the previous management. But right now the shuwish website is under new management and I think it's not fair you still hold this feedback till date. We've sent you a private mail to your registered mail id in our website. But still no response to it. It's definitely affecting our business hence I humbly request you to revoke this feedback and help us in this regard. Thanking you.

Noté 1 sur 5 étoiles

DO NOT buy from this company if there…

DO NOT buy from this company if there is ANY chance you want to return your goods. Because - the do not respond to emails, their 'refunds' email address sends bounce emails because the mailbox is full, if you phone them they don't answer, if you call them out on social media - they don't respond. I am owed a refund of £42.89 for goods I have returned. I see I am not the only one on this thread. They are very quick to deliver the product, but they do not fulfil the promise on their website about Returns. I have registered an official complain now against them. It is dreadful customer service, they should be ashamed. It is SO easy to get it right Shuwish, SO easy. Fix your systems and return my money.

18 décembre 2018
Avis spontané

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