Sienahome 

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The lamp is stylish and fits perfectly with my décor. Shipping was incredibly fast, which was a bonus. That said, the color is a bit off-it's more muted than the bright red shown online. Additionally,... Voir plus

Noté 1 sur 5 étoiles

They dont pay there bills and knowly fob you off and run up a debt. Excuses are they are a american and cant pay out of state invoices... Maybe just say that at the start. We are out by thousands now.... Voir plus

Noté 1 sur 5 étoiles

BUYER BEWARE! Terrible experience, ordered a chandelier in October 2025. I have not received it, the said multiple times they were refunding me the money and never did which meant I was over 120 days... Voir plus

Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY. This is honestly the worst service I have experienced buying furniture from this lot. Spent nearly 20 thousand pounds and can’t even reach anyone at. I would advise go elsewh... Voir plus

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Tous les avis

(60)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer service

Had a little issue with one of the pieces I purchased and was a bit worried, so reached out to the company and Luca the customer service agent helped me quickly! He solved my issue pretty fast! Will be shopping here again!

30 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

I had an issue with shipping as I…

I had an issue with shipping as I accidentally input the wrong post code, Luca in customer support was really helpful and able to rectify it. Recieved my chairs within a few days of working with the customer service!

24 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Very happy.

Ordered Hana wall lights and asked for a recommendation for a matching ceiling light. Luca has been so helpful! 5 star member of staff. Great communication, friendly yet professional. Absolutely love my lights and would definitely use Siena again.

12 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Can’t recommend Sienahome enough

Can’t recommend Sienahome enough! I brought a few pieces for my living room, the quality of these pieces are fantastic and look phenomenal in my new home. Massive point for customer service too! I need a little guidance before purchasing and received quick and clear answers. Thank you so much!

5 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing quality and amazing customer…

Amazing quality and amazing customer service. Luca was helpful and went above and beyond to make sure I was fully satisfied. My sofas are a showcase in my temple home and people love them. I love them. So much thanks, Luca. I would highly recommend’

1 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

We received the Alicia floor lamp with a marble base that was less than perfect. Luca arranged a replacement base without argument and provided exceptional customer service. Very happy dealing with SienaHome.

7 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, I was looked after from the minute I ordered my furniture until it arrived - amazing quality I 10/10 recommend!

9 février 2024
Avis spontané
Noté 3 sur 5 étoiles

Beware.

I ordered a mirror from this company which was crazily expensive but I really liked it on their website. It was meant to be gold but it was cooper/bronze coloured so therefore doesn’t match in my bathroom. Also it’s a bit plasticky. It was so over the top packaged that I couldn’t send it back anyway as had to rip all the packaging apart. It took two of us to unpack it in fact. So, stupidly, I have only now just seen their refund policy which doesn’t cover you if you don’t like it, which I don’t. Plus you have to let them know within 48 hours. £1200 lighter but lesson learned.I won’t be doing that again. Rip off.

18 février 2024
Avis spontané
Logo de Sienahome

Réponse de Sienahome

Hi Jennifer,

We are really sorry that you aren’t happy with your product. We never received a complaint from you and therefore we aren’t able to help resolve this issue. If you could email us then we may be able to look into what has happened and what we can do to resolve it for you.

Noté 2 sur 5 étoiles

Grand claims, don't hold up

I have ordered ££££'s worth of furniture from this company. A sofa and an ornament. I really hope the sofa is worth every penny......... As the ornament isn't!!

Geez..........11 months later..........an apology. Many thanks

7 février 2024
Avis spontané
Logo de Sienahome

Réponse de Sienahome

Hi Debbi,

I can see that we refunded you for the full order. I am really sorry that we weren’t able to reach your level of expectation.

Again, we are really sorry and we hope that we have been able to resolve this for you.

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