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SIG Roofing Avis 

404
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service at SIG Horsham, all the staff are extremely friendly and helpful. Bailey offers a welcome smile and always promotes special offers with excellent knowledge. Horsham are now my comple... Voir plus

Noté 3 sur 5 étoiles

Great store, great great staff and very helpful, but your invoice system is absolutely terrible and most builders agree with me. Why on earth don’t you use a simple system like most other merchants.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have just been in the Norwich Branch and was Greeted by MARK on the front desk. His knowledge on Swiss Pearl Cement Lap board was 100%. And he gave me all the relevant brochures. And I will be pl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The guys at the Dundee branch are always really accommodating and provide a quick, efficient service. The team in the yard are always on hand to help and nothing ever seems like too much trouble. Grea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel pour l'entretien des toitures
  2. aussi dans
  3. Entrepreneur en toiture
  4. Fournisseur d'équipements d'énergie solaire

Écrit par l'entreprise

If you’re looking for a roofing partner that delivers reliability, choice, and support, we offer one of the most comprehensive solutions in the industry. With over 40,000 roofing products in stock, we give you unbeatable variety - whether you’re working on a small residential repair or a large-scale commercial project. Our range includes trusted top brands sourced directly through our nationwide network, ensuring consistent quality and dependable supply. We operate specialist branches dedicated to pitched, flat, commercial, industrial, and solar roofing, meaning you always get tailored expertise for the exact type of project you’re managing. To keep your schedule on track, we provide flexible delivery options, including next‑day delivery on many items, so materials arrive when and where you need them. To support confident planning and accurate budgeting, we offer a FREE estimating service, helping you cost your work quickly and precisely. Plus, our sample and matching service ensures that every product aligns perfectly with your project’s requirements - no guesswork, no compromises. Whether you’re an independent tradesperson or managing major builds, our flexible cash and credit accounts are designed to fit the scale and flow of your workload. Ultimately, we’re here to make every roofing project simpler, smarter, and more successful.


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4,7

Excellent

TrustScore 4.5 sur 5

404 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(404)

317 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service at SIG Horsham

Excellent service at SIG Horsham, all the staff are extremely friendly and helpful. Bailey offers a welcome smile and always promotes special offers with excellent knowledge. Horsham are now my complete go to branch for everything roofing!

2 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

I have just been in the Norwich Branch…

I have just been in the Norwich Branch and was Greeted by MARK on the front desk. His knowledge on Swiss Pearl Cement Lap board was 100%. And he gave me all the relevant brochures. And I will be pleased to purchase all my materials with him for renovating my holiday home this week.
All the other staff were also very chatty and friendly.
So happy to find a company that go that extra mile to help.

29 septembre 2026
Avis spontané
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Réponse de SIG Roofing

HI Tracey,

We are absolutely delighted to hear about your positive experience at our Norwich branch! It's wonderful to know that our team provided such excellent service and knowledge regarding the Swiss Pearl Cement Lap board. We truly appreciate your kind words and are so pleased that we could assist you with your holiday home renovation. We look forward to helping you with your purchases this week.

Thanks, Sophie

Noté 5 sur 5 étoiles

Very profesional

Very nice roofing supplier
Very professional

26 septembre 2026
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Réponse de SIG Roofing

Good Morning, We are so glad to hear that you had a very professional experience with our roofing supplies. We appreciate your kind words!

Thanks, Sophie

Noté 5 sur 5 étoiles

Good selection of products

Good selection of products, great staff, very helpful.

26 septembre 2026
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Réponse de SIG Roofing

Hi George,

We're so happy to hear you found our product selection good and our staff helpful. We truly appreciate your kind words and feedback!

Thanks, Sophie

Noté 3 sur 5 étoiles

Great guys

Great store, great great staff and very helpful, but your invoice system is absolutely terrible and most builders agree with me. Why on earth don’t you use a simple system like most other merchants.
Because and only because of your time consuming invoicing system I’m forced to use other suppliers.
Apologies.

26 septembre 2026
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Réponse de SIG Roofing

Hi Mark,

We appreciate you taking the time to share your feedback.

We are truly sorry to hear that our invoicing system has caused you such frustration and led you to seek other suppliers. We understand how important an efficient system is for our valued builders. We are actively reviewing our processes to improve this experience for everyone. Your insights are invaluable as we work towards a more streamlined solution.

Thanks, Sophie

Noté 5 sur 5 étoiles

Friendly and there is nothing they…

Friendly and there is nothing they can’t do

23 septembre 2026
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Réponse de SIG Roofing

Good Morning,

We are so happy to hear that you had such a positive experience with us. It's wonderful to know that our team are friendly and helpful.

Thanks, Sophie

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, super fast delivery and a great text communication service to ensure you know when the delivery will arrive.

22 septembre 2026
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Réponse de SIG Roofing

Hi Anita,

We are so glad to hear you had such a positive experience with our customer service, delivery, and communication! Thank you for your wonderful feedback.

Thanks, Sophie

Noté 5 sur 5 étoiles

Nice really nice.

Nice really nice.. 👍

16 septembre 2026
Avis spontané
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Réponse de SIG Roofing

Hi Kurt, Thanks for taking the time to share your review. Sophie

Noté 5 sur 5 étoiles

Amazing friendly staff

Amazing friendly staff. Definitely use again. 🎈

12 septembre 2026
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Réponse de SIG Roofing

Good Morning,

We're so happy to hear that you found our team friendly and that you'd choose us again. We truly appreciate your kind words!

Thanks, Sophie

Noté 5 sur 5 étoiles

Gloucester branch

Gloucester branch, absolutely fantastic
Staff so helpful and knowledgeable. Always happy and friendly.

14 septembre 2026
Avis spontané
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Réponse de SIG Roofing

Hi Jonty

We're delighted to hear that you had such a fantastic experience at our Gloucester branch! It's wonderful to know that our staff were so helpful, knowledgeable, and always happy and friendly.

Thanks, Sophie

Noté 5 sur 5 étoiles

Collaborating with them has always been…

Collaborating with them has always been butter smooth. Their portfolio includes a wide range of products, including innovative integrated solar tiling.

8 septembre 2026
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Réponse de SIG Roofing

Hi Paul,

We're so happy to hear that your collaboration with us has been smooth and that you appreciate our diverse product range, especially our innovative solar tiling. Thank you for your wonderful feedback!

Thanks, Sophie

Noté 5 sur 5 étoiles

The staff at the Bishops Waltham site…

The staff at the Bishops Waltham site are knowledgeable and nothing is to much trouble

8 septembre 2026
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Réponse de SIG Roofing

Good morning,

We are so pleased to hear that our team at the Bishops Waltham site provided such excellent service and were so helpful. Thank you for your wonderful feedback!

Thanks, Sophie

Noté 5 sur 5 étoiles

Excellent service

Excellent service

8 septembre 2026
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Réponse de SIG Roofing

Hi Gary, Thank you for taking the time to share your review. We appreciate your feedback. Thanks Sophie

Noté 3 sur 5 étoiles

Thoroughly count your delivered slate

We ordered 500 premium quality slate and we were assured on ordering that they supply extra to allow for damaged slate arriving.
Only 490 arrived and we thought it was probably a counting error. We could also see a few outside specification along with a few damaged as expected.

Email after email has only resulted in them working harder in avoiding supplying more than the 10 missing. Even though they admit in writing that 2 to 3 % are normally damaged.

It may be trivial but it means they are gaining over 4% on orders way over a thousand pound.

Update
Sophie has suggested contacting them but has provided no contact details. I have wrote to them on info@ sigroofing.co.uk and one-warranty@ sigplc.com asking for an explanation. They have not replied.
I ordered 500 slate. Only 490 were delivered. 15 were damaged. 3 were over size and 3 under sizes. So only 459 good slate.
I am still waiting for 31 good slate.

Update 3 weeks after delivery
35 slates delivered. Persistent pays and i have updated the review. Still don't know their deliveries guidelines.

9 septembre 2026
Avis spontané
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Réponse de SIG Roofing

Hi Colin,

We appreciate you taking the time to share your feedback regarding your recent order of slate. We understand your frustration with the discrepancy in the quantity received and the subsequent communication regarding the missing and damaged items. Your comments are valuable as we continuously work to improve our service and product delivery.

If you can come back to me with some further information, I'll be able to track down your order and work with the team to improve our service to you.

Thanks, Sophie

Update:
Hi Colin, I've requested your details through Trustpilot directly. Apologies for the mix up there. Can you either reply through here or email marketing@sigroofing.com (this will come to me)? Please can you send through your invoice number and the branch that you bought your slates through and we'll get this sorted for you.
Thanks - and apologies for the delay

Noté 5 sur 5 étoiles

Always receive great service from SIG…

Always receive great service from SIG Aintree

9 septembre 2026
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Réponse de SIG Roofing

Hi Mike,

We're delighted to hear that you consistently receive great service from us! Thank you for sharing your positive experience; we truly appreciate it.

Thanks, Sophie

Noté 5 sur 5 étoiles

Simply the best for quality materials…

Simply the best for quality materials and competitive prices and if it’s not in stock you will find and order for us, So you can’t ask for more
100%

8 septembre 2026
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Réponse de SIG Roofing

Hi Iain,

We're so happy to hear you appreciate our quality materials and competitive prices! We always strive to find exactly what our customers need. Thank you for your wonderful feedback!

Thanks, Sophie

Noté 5 sur 5 étoiles

I recently has to get tiles for a roof…

I recently has to get tiles for a roof . Tracey was very helpful and polite . I would highly recommend this store

9 septembre 2026
Avis spontané
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Réponse de SIG Roofing

Hi Mubarak,

We're so happy to hear that our team provided such helpful and polite service. We truly appreciate you recommending us!

Thanks, Sophie

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