You can really trust booking with Simply Owners. The owners have to ensure they are ethical, provide good management and that the property is true to the description, otherwise they cannot be on the s... Voir plus
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Lisez les avis des autres
Everything has always been so easy with quick & good communication. Have used Simply Owners a few times now & is always my first point of call when seeking a holiday home. Long may it continue.
Our villa was beautiful, spacious and clean. It was perfect for our group family holiday. Our pool area was amazing, private and spacious. We loved using the bbq facilities, visiting the local beache... Voir plus
The cottage exceeded our expectations. Hosts are very knowledgeable & all questions answered very quickly. Cottage clean , but the wildlife was what what we went for. Rebooked for next year.
À propos de l'entreprise
À propos de SimplyOwners
Informations provenant de diverses sources externes
Simply Owners was established to put back that direct contact between holiday-home owners and holidaymakers leaving every aspect of the booking between the two parties to themselves.
Coordonnées de contact
SimplyOwners.net, Ransom Hall, NG21 0HJ, Nottinghamshire, Royaume-Uni
- 01623 343 343
- enquiries@simplyowners.net
- www.simplyowners.net
4,8
Excellent
763 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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After a terrible experience with a…
After a terrible experience with a disgusting house in France I would never use this website again. The owners lied about our honest review and called us liars. Simply Owners have done nothing to help us and the owners are still on the site. We lost 1200 pounds as we left the disgusting accommodation and booked somewhere else as we couldn't stay and ruin our holiday. Following on from the reply by Simply Owner I understand they have to remain impartial but feel there should be able to look at evidence, which we have tons of, and decide whether it is fair. Previous reviews were unbelievable in that I don't believe anyone would be happy to stay there. However they should also take into consideration that we're not given the chance to respond to the owners response on the site so it looks like we are lying. And the attitude of the owners was not taken into consideration. If anyone books that horrible house in the future I wish them the best of luck. Or it will be okay if they have no standards!
27 juin 2026
Avis spontané
Réponse de SimplyOwners
We are very sorry that you were unhappy with your experience at this property.
We have looked carefully into the circumstances surrounding your complaint and have spoken with the property owner. Unfortunately, there are strongly conflicting accounts of what occurred, and we are not in a position to determine through conflicting statements alone which version of events is correct.
The owner concerned has advertised with Simply Owners for more than three years, has received over 20 five-star reviews from previous guests and, prior to this matter, we have had no reason to question the standard of the property or their conduct. We therefore do not believe it would be fair or proportionate to remove an established owner from our website solely on the basis of one disputed complaint.
It is also important to clarify that Simply Owners is an advertising platform. Holidaymakers contact and book directly with property owners, and Simply Owners does not receive or hold the holiday payment. We will, however, always take complaints seriously and investigate concerns raised with us, as we have done in this case.
We appreciate that you are disappointed with the outcome and respect your right to describe your experience. Equally, where two parties provide very different accounts, we have a responsibility to remain impartial and consider the owner's previous record and all the information available to us rather than simply accepting either account as fact.
Simply Owners
Réponse de SimplyOwners
Hi Arnie thank you for the 5 star review, much appreciated. Its great to hear such statements. best wishes tim
A fantastic experience with…
A fantastic experience with SimplyOwners from start to finish. The website was easy to use, the property information was clear and accurate, and contacting the owner directly made the booking process simple and reassuring. Everything went smoothly, and we found the perfect holiday home for our group. I would definitely use SimplyOwners again and highly recommend them!
30 août 2026
Avis spontané
Réponse de SimplyOwners
Hi Rich, thank you very much for your kind words. This means a lot to us. We are a family business and therefore really appreciate acknowledgement for our efforts. You recommending us is excellent thanks again tim and team
Todo perfecto!
Una experiencia estupenda! La casa, la propietaria , la localización fabulosa! Todo excelente!!!
17 août 2026
Réponse de SimplyOwners
Hi Raquel, "Me alegra mucho que hayas tenido una buena experiencia y gracias por la reseña de 5 estrellas." tim
First timer…
I hadn’t heard of simply owners before using it for our holiday this year. I was a little nervous but I didn’t need to be. The set up is really secure and dealing directly with the owners makes for a great experience.
8 août 2026
Avis spontané
Réponse de SimplyOwners
Hi Nicole, thank you for your review. You are spot on with the things we have worked hard for such as 10 years security without incident for owner or holidaymaker and we encourage the direct communication to ensure a good match and happy occasion for everyone. Thanks again Tim
Extensively tasteful family holiday home in perfect location.
The whole process of dealing directly with the owners made it more personal.
We stayed in a beautiful home on the Lyn peninsula called Haul a Gwynt in Morfa Nefyn.
Susanna was the perfect host with excellent communication with helpful recommendations and ideas to make our holiday perfect for our needs.
The maintenance and cleanliness of the spacious and beautiful home was second to none.
The outdoor facilities, lovely outdoor eating, pizza oven, barbecue and table tennis were a pleasure in the evenings after a long day exploring the beautiful coastal walks and beaches.
We would definitely return and would recommend to anyone.
19 juillet 2026
Avis spontané
Réponse de SimplyOwners
Hi Jennifer, it sounds great thank you for taking the time to feedback. We will ensure the owner sees this. regards tim
Detailed property description
Great website, detailed description of the properties with lots of photos.
21 août 2026
Réponse de SimplyOwners
Thank you for the 5 stars, much appreciated. Tim
Easy to use site allowing direct…
Easy to use site allowing direct dialogue with the villa managers and owners.
Good prices and no hidden costs.
15 août 2026
Avis spontané
Réponse de SimplyOwners
Hi Roy, thank you for taking the time to feedback, especially with a 5 star review, much appreciated. Open communication BEFORE booking/paying together with NO fees are our main planks of business in our attempts to provide an alternative to the giant platforms. Thanks again, Tim and Team
Great way to secure a family home in a…
Great way to secure a family home in a beautiful place. Excellent way to holiday
3 août 2026
Avis spontané
Réponse de SimplyOwners
Hi Fiona, thats a great comment for us, thank you. Another 5 stars for us. Best wishes tim and team
The website is easy to navigate for a…
The website is easy to navigate for a host. The process of adding a property and taking bookings is straight forward and the support is great.
21 mai 2026
Réponse de SimplyOwners
Hi Dale, we love it when our owners feedback. Obviously we want holidaymakers to have a good experience and feedback too but without owners keeping us posted we would not have been so successful. Thanks again. Tim
A very easy booking experience
A very easy booking experience, with a fantastic owner, of a beautiful property.
14 août 2026
Avis spontané
Réponse de SimplyOwners
Hi Mr Gregory, thank you for taking the time to leave this 5 star review. We are delighted to hear such feedback, we will be sure to pass this on to the owner. regards tim
We have used Simply Owners at least…
We have used Simply Owners at least three times never had a bad experience and the properties have all lived up to expertion.
16 août 2026
Réponse de SimplyOwners
Hi Phillip thats a great 5 star review for us, much appreciated. Hope you find your next break with us. Best wishes tim and team
good holiday
We had a great holiday in a Simply Owners property - there were a couple of alarm bells with the booking (which all turned out to be false) and that showed that although the Simply Owners site provides some reassurances, there are limitations.
24 août 2026
Avis spontané
Réponse de SimplyOwners
Thank you for taking the time to feedback. Much appreciated and we are delighted that your concerns were simply false alarms and we were able to identify these and reassure you. It is difficult for our owners to communicate with guests when guests use a different email address to the one that they enquired on. It would be helpful if you could let us know what other limitations you have experienced. Pleased you had a good holiday and thank you again for the feedback.
best wishes tim
Réponse de SimplyOwners
Thank you for leaving us a 5-star review; this means a lot to us. Our team works really hard to try to make things as easy and helpful as possible for everyone to have a good break. Best wishes tim and team
You can be charged booking fees
The website states “Book direct with owners and pay no booking fees”
Be aware that the site allows companies etc that have portfolios of many properties to “advertise” their houses on the site, which can result in having to pay booking fees.
I found this out when I tried to contact the owner of a specific property, only to receive an email response from another well known property advertising website company. They said I had to book through them, and they would charge a booking fee, and a compulsory, non returnable damage waiver fee. Surely this goes totally against the principal of the simplyowners website, and I for one feel slightly cheated that the simply owners website permits this.
Be aware!!
21 août 2026
Avis spontané
Réponse de SimplyOwners
Simply Owners doesn't charge any booking fees or add anything to the owner's price. We have saved holidaymakers millions of pounds in booking fees over the ten years we have been trading. If you booked one of our properties on Airbnb, booking,com, Sykes Cottages, Hoseasons, etc you would pay around 20% more in added booking fees. You simply pay the owner's price with Simply Owners. That price will include the owner's costs for maintenance, advertising, administration and management of bookings, property management costs etc. These costs will vary from owner to owner as some owners undertake all of these activities themselves, whereas others, who have, say, a property overseas or some way from where they live they will appoint a property manager to look after things. These are the owners' costs, which you obviously have to pay for. Unlike the giant online platforms that add around 20% to these owner costs, you do not pay a penny to Simply Owners. Hopefully this puts this review in context with the 98% excellent reviews we have.
Really great selection of villas
Really great selection of villas. The site is clear on what they do and what is up to the owners themselves I felt well protected by their cover and understood exactly how everything would work. I booked a villa through them and had a brilliant time with a very supportive owner and would do so again.
7 août 2026
Avis spontané
Réponse de SimplyOwners
Hi Jason, thank you for taking the time to leave us a 5-star review; much appreciated. It's really good to hear that things are working as planned. regards tim and team
An excellent choice of company for organising our family holiday
I was very impressed with booking a holiday to Greece with this company. I hadn't heard of them previously so checked reviews etc which were excellent and my review of our recent holiday to Kefalonia is excellent. Great communication and a great service. Will definitely use this company again
21 juillet 2026
Avis spontané
Réponse de SimplyOwners
Mrs Marsden, that's a great 5-star review. Thank you. We love to hear such feedback and its great to know that you would use Simply Owners again and appreciate this recommendation, regards tim and team.
Easy to book and reliable listings.
Easy to book and reliable listings.
We stayed at Petit Bernadis near Monflanquin with hosts Clare and Damon and would highly recommend this gite!
1 août 2026
Avis spontané
Réponse de SimplyOwners
Hi Ettie, that's a great 5-star review. Thank you. We will be sure to let Clare and Damon see it. Regards, Tim and team
Trust- I didn’t trust the system at first but…
I didn’t trust the system at first but it worked really well.
10 août 2026
Réponse de SimplyOwners
Hi Steven, thats a great point - TRUST - We set out 10 years ago to build that trust. When you are booking a holiday you dont want to be stressing about things and need to be looking forward to it. Our policies on vetting and verifying owners and their properties has resulted in a 100% security record without incident. Something we are very proud of as a family business. We now have thousands of owners and hundreds of thousands of holidaymakers thast trust us and come back again and again. Thank you for taking the time to feedback and leave us 5 stars, much appreciated. best wishes tim and team.
Very trustworthy
9 août 2026
Réponse de SimplyOwners
Hi Brigitte, thanks for the 5-star review and your trust in Simply Owners. Trust is the foundation we needed to build our business on. It helps that we are a family business based in the UK and appreciate how important matters such as trust mean to guests. Thousands of owners and tens of thousands of holidaymakers have trusted us over the last ten years. We are proud of our 100% security record without incident since the day we launched over ten years ago. Best wishes Tim and team.
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