I made the trip from dundee just to look at this car, salesman Dan Ellis couldn't have done anymore to assist. After the test run , the car sold itself. Picked it up 3 days ago, haven't stopped sm... Voir plus
L'entreprise a répondu
1 Gorseinon Rd, SA4 9GW Swansea, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I made the trip from dundee just to look at this car, salesman Dan Ellis couldn't have done anymore to assist. After the test run , the car sold itself. Picked it up 3 days ago, haven't stopped sm... Voir plus
L'entreprise a répondu
Salesman was very helpful during this purchase. Actually all the staff i encountered in the sales and the service area were friendly and helpful. I was picked up from train station as I had trav... Voir plus
L'entreprise a répondu
Brandon was helpful when enquiring about the vehicle and providing details and a video of the car. He was helpful explaining and giving options for purchasing, trading in my previous car and getting m... Voir plus
L'entreprise a répondu
We visited the Gorseinon showroom in January 2026 to order a new Cupra Formentor. We had a long session with the salesman who went through detailed information about the car and answered all our quer... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
1 Gorseinon Rd, SA4 9GW, Swansea, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just purchased my second vehicle from Cupra and Dan. Great service and very attentive.
Very easy to changeover to our new car and we did it 18 months early because it was a great deal. Terri was very helpful and pleasant.
Sales man was knowledgeable and helpful, in particular he explained diff between different hybrids.
Fantastic service from Dan E. I was considering a nearly new vs brand new car, and Dan couldn't do enough to explore my options and present figures to be able to compare (as well as giving me a really fair price on my trade in). The whole process has been smooth and really friendly, excellent service and attentive, without being sales-y or pushy.

Réponse de Sinclair Group - Sinclair Cupra Swansea
From entering the showroom to collecting my car the service was faultless and extremely professional with a relaxed approach. No hard sell

Réponse de Sinclair Group - Sinclair Cupra Swansea
Service while buying the car was excellent, right up to collection. However since then has been appalling. Calls have not been returned as promised, constantly having to chase to speak to someone and then given the incorrect information when I do speak to someone. Important piece of equipment was missing from the car when collected, and I am still waiting for it to be supplied. I have been advised by others who have used Sinclairs other branches that the service while purchasing a vehicle is excellent, but don’t expect any after sales care as they are not interested once you’ve purchased and sadly this has also been my experience.
Really straightforward and enjoyable vehicle purchase from start to finish.
Salesman Jacob and Tom were great, they couldn’t have been more accommodating.
Great communication from the dealership during the purchase process.

Réponse de Sinclair Group - Sinclair Cupra Swansea
Over the moon with my recent purchase. Excellent car well chuffed with sinclairs motors and especially Dan Ellis for making everything run smoothly. Can not fault the garage and staff. Would definitely buy a Cupra from them again.

Réponse de Sinclair Group - Sinclair Cupra Swansea
My experience with Sinclair CUPRA was brilliant. I had a small window to come and visit the showroom as I'm based 4.5 hours away and the team made it happen.
I found my new car online and when I reached out I dealt with Tom, a trainee at CUPRA. He was absolutely brilliant and I couldn't recommend him enough. I had one opportunity to see the car and drive away the same day and I'm grateful for Tom's help.
Once at the dealership, Tom and Jacob saw me through the purchase process which was seamless. I'd definitely recommend Tom and the team at Sinclair CUPRA, Swansea.

Réponse de Sinclair Group - Sinclair Cupra Swansea
Jacob was very easy, straight forward and honest to deal with. Quick and smooth buying experience. Would recommend.

Réponse de Sinclair Group - Sinclair Cupra Swansea
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.