SIONYX Avis 

761
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Recently purchase the Sionyx Night Vision camera on my new offshore boat and had it connected to my Garmin 8612xsv screens. When I turned on the camera and viewed through the Garmin scree... Voir plus

Noté 5 sur 5 étoiles

Finally had a chance to acid-test the thing: cloudy night over the water, pitch black out to naked eye - though horizon lights around my bay and far-off city light haze provide a bit of illumination;... Voir plus

Noté 5 sur 5 étoiles

Seeing is believing (pun intended) & their new Nightwave marine cam is the real deal. Was pretty blown away with how much detail it was picking up in tight quarters when docking. Around the docks in t... Voir plus

Noté 5 sur 5 étoiles

Their camera just wasn't right for my oldest son (an avoid hunter), so SIONIX accepted my return without question, full refund! If you're monitoring someone, say an FBI agent or other agency (DEA/DHS/... Voir plus

À propos de l'entreprise

  1. Magasin de photo

Écrit par l'entreprise

SIONYX is a silicon-based photonics company that develops proprietary night vision camera systems for commercial and defense related applications. Our primary commercial markets include hunting and outdoors, law enforcement, search and rescue, executive protection and maritime.


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4,0

Bien

TrustScore 4 sur 5

761 avis

5 étoiles
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1 étoile

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4,0

Tous les avis

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outstanding customer service and support

Bought the Aurora Pro Kit and was missing a mount for the IR illuminator. Emailed the company and got a response within minutes from customer service. Explained my issue, they had the missing part shipped within 24 hours. Also assisted me with set up of the camera through their video library. They did all of this over the July 4th Holiday weekend. Outstanding customer service by Bill Bobrowski. Will buy from SIONYX again in the future! Best customer service I've ever experienced on any product. Camera is fantastic and does everything advertised! Great value for Night Vision product. Would recommend Aurora Pro to anyone.

28 juillet 2022
Noté 2 sur 5 étoiles

The IR light that came with camera does…

The IR light that came with camera does not work. I called to aksed but no one answered and did not get back to me although I left my number.

28 juillet 2022
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Réponse de SIONYX

Hi there, thank you for taking the time to leave us a review. We appreciate your feedback and want to help out immediatly! When using your IR light, did you test it with the Aurora camera only? The IR wavelength can only be seen by the Aurora sensor and is invisible to the naked eye. Please don't hesitate to reach out to my email at jjohnson@sionyx.com or support@sionyx.com for more assistance. We want you to have a MUCH better experience with our products/accessories.

Best regards,
Justin
SIONYX Team

Noté 5 sur 5 étoiles

The light in the kit did not work

The light in the kit did not work. I called customer service and they rush shipped another without any questions asked. It arrived 2 days later, but I had already left on vacation. The gentleman did all he could short of paying overnight fees to rush it out.
The night vision worked incredibly well and was fun to look at nature during pitch black and see like it was dusk or dawn.
Thank you for your product.

12 juillet 2022
Noté 5 sur 5 étoiles

AlohA

AlohA

I neva fill out these kind of surveys but I feel compelled to do so with this one. I had a minor disappointment when I received the Explorer Pro kit and I emailed it to Justin Johnson and he must have ran it up the chain of command because the next thing I know I'm receiving a UPS delivery of an extra, not included assembly at No Charge, at my office. The equipment and technology is incredible as my brother Rick recommended you and your service with a smile is old school and you now have a customer for life!

MahalOz
Francis B. (MacK) McClelland

22 juin 2022
Noté 5 sur 5 étoiles

Loving my SiOnyx Pro . . .

I recently received the SiOnyx Pro night vision camera. I am beyond impressed with its usefulness for my intended use. For shooting the night sky, it does a great job of effectively gathering the low light required to record stars and the Milky Way. When you consider the size, cost and the fine build quality of their cameras, it’s a definite recommendation from me.

I had read some user reviews where there was disappointment when the camera was used in a completely dark environment. Any device, like the SiOnyx Pro, needs some small degree of light – but not much – just enough for the camera to amplify what we can barely perceive to something truly visual. With this in mind, it does what it claims to do very well!

The camera has a few settings that allow you to take control of the camera -- allowing you to adjust the brightness of your recordings, manual focus, frame rate choices, and more. It’s a simple devise to use. And, the small size and light weight make it an easy camera to have with you at all times, allowing you to quickly capture those unexpected moments.

But beyond praise for the camera, their company has the best customer support EVER! I required a fair bit of information about the Pro model vs. other cameras in their product line. All questions were answered with astonishing speed. It’s evident that they care about the user experience – taking pride in what they have developed, and what they offer.

Thanks for the great SiOnyx Pro. And thanks too for helping me with your A+++ customer support which helped me with my purchasing decision.

31 mai 2022
Noté 5 sur 5 étoiles

Aurora Explorer Pro kit

Bought the Explorer Pro kit through BH video and it arrived missing the pic rail mount. Reached out to CS and they had one shipped to me the next day. Camera looks great streaming to my ipad mini 3. Looking forward to putting it to work.

20 avril 2022
Noté 3 sur 5 étoiles

Shipping is Great

Shipping is Great, top of the Line. The Camera is ok but really doesn't work for being in the Dark woods at night without a light source to investigate Nocturnal Animals.

13 avril 2022
Noté 5 sur 5 étoiles

Easy

The website was easy to navigate and the financing option worked great.

4 avril 2022
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Réponse de SIONYX

Hi Orrin,

Thanks for taking the time to leave us a review! We appreciate your support + feedback

-Team SIONYX

Noté 5 sur 5 étoiles

Great product

Great product. Great customer service. Couldn't be more pleased. I think that sums it up.

31 mars 2022
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Réponse de SIONYX

Hey Jimmy,

Thanks for taking the time to leave us a review! We appreciate your kind words. Our customer service team is happy to assist anytime!

Best regards,
Team SIONYX

Noté 5 sur 5 étoiles

It works

It works, like surprisingly well. If its a new moon out and cloudy it wont be very effective without some illumination. If its anything greater than a new moon (even when its cloudy) I can see 3 or 400 yards into my property clear enough to make out facial features.

The only thing i'd improve is making one with a reticle...

22 mars 2022
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Réponse de SIONYX

Hi Ryan,

Thanks for taking the time to leave us a great review! We appreciate your feedback and hope you've been enjoying your time with Aurora.

We can't wait to develop our technology even more moving forward!

Anytime you need anything, feel free to reach out to our team.

Best regards,
Team SIONYX

Noté 5 sur 5 étoiles

Happy with the Purchase

Isn't it funny how you come across a couple of negative reviews. And it makes you think. Should I go for it and purchase it. I'm so glad I did go ahead and purchase the Aurora Pro. I've just got more interested in the night Sky. I can look up with the naked eye and see quite a few stars. With the Aurora Pro, the night sky comes alive with thousands of stars. Even when I get some street lighting bleeding into the viewer. You can darken or lighten your view. To keep most of the street lights out.The zoom is also good. I'm yet to use the app. All in all I'm happy with my purchase and would recommend the Aurora Pro.

14 mars 2022
Avis spontané
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Réponse de SIONYX

Thank you for taking the time to leave us a great review! We love hearing how folks are using our products.

We're glad that your experience with the night sky + Aurora has been great! It's definitely one of our personal favorite ways to introduce the tech to family/friends.

Anytime you need anything, our team is here to assist. You supported us, and we will gladly support you!

Best regards,
Justin
Team SIONYX

Noté 5 sur 5 étoiles

Cameras are great so far

Cameras are great so far. Worked closely with their technical support with the Wifi issues and I was impressed. (firmware update has fixed that issue)

10 mars 2022

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