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Lisez les avis des autres

Noté 5 sur 5 étoiles

Have booked with them a few times now for a bag removal. 100% would recommend. Left it in a safe area, picked up between the times that it was booked for, confirmation emails for every step of the pro... Voir plus

Noté 5 sur 5 étoiles

Fantastic Service from Skoup, Picked up 10 bags for £27 Brilliant, Others were charging £60 and even £240 because one bloke says i needed a Van! Great Service, Even called before coming round. Plus i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Couldn’t recommend Skoup enough and I’m going to continue to recommend them to other people. I previously had Paul clean out my Mother in laws house, amazing then. I’ve used them again today and Paul... Voir plus

Noté 5 sur 5 étoiles

Considering I booked the collection late last night, I'm pleasantly surprised they came round mid-day as promised. Really fast and efficient and helps take the stress away from moving out! Worth e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de collecte d'ordures ménagères
  2. Service de débarras de maison
  3. Service de gestion des déchets

Informations provenant de diverses sources externes

With Skoup you have three options: skip hire, man and van waste removal service or bagged waste collection. Whatever works for you - works for us. Simply enter your postcode at Skoup.co.uk and effortlessly book online.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(1 373)

78 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Wish I could leave zero stars

Wish I could leave zero stars. Awful experience start to finish. Avoid.

25 octobre 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Good Morning,
We are really sorry to hear you are not satisfied with the service you have received. We will ensure that this is investigated fully. We appreciate you have taken the time to review and all comments whether positive or negative help the team to work towards an excellent experience for all our customers.
Best Wishes
Skoup

Noté 1 sur 5 étoiles

False advertising.

We ordered a Full Van which supposedly holds up to 800kg of waste. Our builders estimated that what they put out to be collected would have weighed around 600kg max. It was honestly laughable how little of the waste the driver took - the van at the end was a quarter full yet apparently the limit had been reached. The pick up was on Saturday 3pm yet the waste was taken to the depot and weighed on Tuesday morning which magically came to 840kg. Conveniently Skoup couldn't provide a picture of the van just before it was weighed so who knows what was added on from Saturday to Tuesday. Very poor experience which left us with a bigger headache than what we began with.

14 octobre 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Good afternoon
We are really sorry to hear you are not satisfied with the service you have received as outlined. We will ensure that this is investigated fully. We appreciate you have taken the time to review and all comments whether positive or negative help the team to work towards an excellent experience for all our customers.
Best Wishes
Skoup

Noté 5 sur 5 étoiles

Great communication from the company…

Great communication from the company and from drivers/collection guys Paul and Luke on the day. Very polite, mindful and friendly service. Would use again and definitely recommend this service.

17 octobre 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it.
We will ensure your feedback is passed on to Paul and Luke.
Hope to see you again soon.
Best wishes
Skoup

Noté 5 sur 5 étoiles

Amazing service

Amazing service. Back issue has meant I could not manage to get some heavy things into the car and to the tip. Guy who came was just so incredibly nice. So thank you for such a superb service.

9 octobre 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it and will pass your feedback on to the driver.
Hope to see you again soon.
Best wishes
Skoup

Noté 5 sur 5 étoiles

Great service!

Prompt, friendly and efficient. Good value for money, would definitely recommend.

22 septembre 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it.
Hope to see you again soon.
Best wishes
Skoup

Noté 5 sur 5 étoiles

Great service

Great service, reasonable price. The gentleman that picked up the stuff was a credit to the company.

15 septembre 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it and will pass your feedback on to the driver.
Hope to see you again soon.
Best wishes
Skoup

Noté 5 sur 5 étoiles

Professional, affordable, and prompt service

Carl from Skoup was prompt, incredibly friendly, and professional as he helped me carry numerous bin bags from my property to his van. I couldn't recommend their services enough.

8 septembre 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it and we will pass your feedback on to Carl.
Hope to see you again soon.
Best wishes
Skoup

Noté 5 sur 5 étoiles

came promptly took all our rubbish no…

came promptly took all our rubbish no qualms...excellent service will use again in the future...john barnes

8 septembre 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it.
Hope to see you again soon.
Best wishes
Skoup

Noté 5 sur 5 étoiles

Amazing Value

My only Regret is that I have not found Skoup before Spending hundreds of pounds to get my bin bags removed. Website is very easy to navigate. Priced really well, love the different bundles. I put my bin bags out the night before and it was gone by 10.30. Will use from now on. Thank you.

23 août 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it.
Hope to see you again soon.
Best wishes
Skoup

Noté 5 sur 5 étoiles

It was easy to do

It was easy to do, the driver called shortly a before arrival and just took everything away

23 août 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it.
Hope to see you again soon.
Best wishes
Skoup

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Booked slot 7am- 1200. Driver here at 0745 Everything gone by 0800. No noise or disturbance. All cleared. You would not know anything had been there. Many thanks.

19 août 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it.
Hope to see you again soon.
Best wishes
Skoup

Noté 5 sur 5 étoiles

Efficient timely service

From start to finish the service was excellent. I was kept informed throughout. The collectors were polite helpful and efficient

8 août 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it.
Hope to see you again soon.
Best wishes
Skoup

Noté 1 sur 5 étoiles

They did half the job

They did half the job, turning up with a smaller van to only collect half the rubbish. The guy was very apologetic and said he would have notmally taken it, but "they had a smaller van". I think it was rental.

Spoke to the office afterwards, but apparently our rubbish was over the weight limit anyway, so we would need to rebook and pay more. I've asked for the weight ticket. Also they hadn't taken the rubble which is much harder for us to dispose, as there is a limit at the local dump.

Pretty poor consumer experience.

13 juillet 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Good afternoon
We are really sorry to hear you are not satisfied with the service you have received as outlined. We will ensure that this is investigated fully. If however, you could provide us with the Skoup order number via email to enquiries@skoup.co.uk. we can look into supporting you with the information you require. We appreciate you have taken the time to review and all comments whether positive or negative help the team to work towards an excellent experience for all our customers
Best wishes
Skoup

Noté 5 sur 5 étoiles

Does exactly what it says on the tin

So helpful. Such a user friendly service. Great staff. Totally hassle free. Actually invaluable. The chap that came to my office is just brilliant and so helpful.

28 juin 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it.
Hope to see you again soon.
Best wishes
Skoup

Noté 1 sur 5 étoiles

What is this, a van for ants?

Booked a full van collection (equal to approximately 16 washing machines apparently) to pick up waste from a house renovation. So much rubbish was left. Even if they filled the van (which I’m really not sure they did, I don’t think I had around 16 washing machines worth of stuff, and definitely not 32 washing machines worth of stuff), there was no announcement that they’d arrived, no warning that they wouldn’t be able to take everything, and a follow up email claiming “Nothing to see here! Your unwanted stuff is now gone.”, which just annoyed me more. Before, I had one big pile of rubbish so at least it looked intentional, but I was left with patchy bits strewn around so it looks worse than before they came. Would really have appreciated a message saying they couldn’t take everything before they started (which, given the amount of stuff that was left, they had to have known) and asking how I’d like to proceed, or a message with a photo of the van filled, giving me the option to book another collection to have the rest of the waste removed… Now, I’m left in exactly the same position I was before, just £220 poorer and with several smaller piles of rubbish. Not happy.

26 juin 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Good afternoon
We are really sorry to hear you are not satisfied with the service you have received as outlined. We will ensure that this is investigated fully. If however you need to discuss this further, please e mail enquiries@skoup.co.uk. We appreciate you have taken the time to review and all comments whether positive or negative help the team to work towards an excellent experience for all our customers
Best wishes
Skoup

Noté 5 sur 5 étoiles

Brilliant service and so much better…

Brilliant service and so much better than having a skip!

I have used them several times and it's quick and easy to order and they just come and get it!

22 juin 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it.
Hope to see you again soon.
Best wishes
Skoup

Noté 5 sur 5 étoiles

Highly recommended.

Simon, the gentleman who collected my rubbish was extremely courteous and helpful. This meant a great deal to me as I am disabled and at the moment I can barely walk as my legs are very swollen and bandaged from my knees to my ankles. Thank you.

16 juin 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it.
We will ensure your feedback is passed on to Simon.
Hope to see you again soon.
Best wishes
Skoup

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Polite, friendly driver quickly cleared the rubbish and left a clean tidy site

15 juin 2023
Avis spontané
Logo de Skoup

Réponse de Skoup

Thanks for leaving us a review, we really do appreciate it.
Hope to see you again soon.
Best wishes
Skoup

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