Sky - Almondvale Shopping Centre, Livingston Avis 

Chris and Graham explained every package and all of my options to get me set up after changing from Virgin which I was locked in to. Top service!

I recently moved from Virgin to SKY,and to say it is the worst thing i ever did is an understatement,i signed upto one of there deals for Essential TV and 900 Mbps full fibre for £35,i only joined on the 2/9/26 and they are already billing me £62 for it,i have rang them over 20 times and explained the situation they all agree and say the discounts have not been applied to my package and they will sort it,4 weeks later they still have not fixed it and i have opened a complaint with them and told them to cancel my contract because i am in the 31 day cooling off period,still nothing i have been sent another bill for the wrong amount,i have now asked for an Deadlock email as i have sent 30 emails 20 odd calls and they are utterly incompetent,i want out ive had enough and the next stage is the Ombudsman,utterly frustrated,stressed,unhappy,DO NOT GO WITH THIS COMPANY THEY ARE HOPELESS.

The assistant set us up for a new SIM deal a couple of days before I went on holiday and said to pop in on my return and he would set them up. Upon my return, he was very welcoming and changed our SIM for myself and my wife. Very cheerful and showed us how to use the Sky app

Graham was friendly, helpful, listened to what I required and took his time to explain everything.

Craig helped me set up Disney & HBO, great service as usual
I found him extremely professional, helpful, and went over and above to help me some of my questions.
He helped me set up a few apps. Very grateful.
Would recommend 👌 him to other customers for advice or help etc

Chris was extremely helpful and explained everything and made sure he was understood

Chris was professional and exceptionally helpful. Knowledgable about products and tailored advice to meet my needs. 5stars

We managed to get signed up super quickly and Graham was very helpful, happy to be a sky customer now!

Craig helped order a new iPhone and saved us money on our sim plans. He was an absolute pleasure

Craig s and Chris were very helpful and set me up with a very good sky package

Great service. Chris explained everything really well and got a good deal ony package.

Chris was fantastic with helping me sort out broadband

Both Chris and Craig made changing from virgin media extremely easy. Good service and will be back in the future

Great service from Chris today. Highly recommend 👌

Great service from Chris at the stand who sorted me out a sky glass package with broadband

We received an excellent service from Chris and Craig who were most helpful in assisting us to set up a Sky Glass account!

Graham in Livingston designer outlet for Sky was fantastic, not overly pushy, understanding and happy to find a deal that suited! Really appreciated the help and went away with a fantastic deal too

Craig helped us order a mobile, great service

The lads were Very helpful i could not get in the Paramount app

Graham was very friendly, helpful and informative looking at my current contract and giving advice on how to get better deals.
Only reason I am not giving 5 stars is because Sky does not allow for these in person advisors to make effective changes to existing contracts and I still have to call the service line to make relevant changes.