I was cheated by the representative saying that sky was offering full fiber for £20 monthly. The broadband is extremely poor signals, awful customer service
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Établissement
Changer d'établissementDrake Circus Shopping Centre, Cornwall Street, PL1 1EA Plymouth, Devon, GB
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Lisez les avis des autres
I was served by Rachel a couple weeks back along, gave me a quote and I returned to accept the deal.Rachel talked me through the process and all is now working. Thank you for all your advice and hel... Voir plus
Rachel helped me with my new sign up,shes very helpful absolutely credit to sky thankyou again
Spoke to James Elliott great bloke sold me mobile and SIM card whole process was seamless would recommend
À propos de l'entreprise
Écrit par l'entreprise
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Coordonnées de contact
Drake Circus Shopping Centre, Cornwall Street, PL1 1EA, Plymouth, Devon, Royaume-Uni
- 01752 229187
4,3
Excellent
15 avis
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Les gens ont aussi consulté
I was cheated by the representative…
I was cheated by the representative saying that sky was offering full fiber for £20 monthly. The broadband is extremely poor signals, awful customer service
16 juin 2026
Avis spontané
Réponse de Sky - Drake Circus Shopping Centre, Plymouth
Hi there, we're sorry to hear that you've been left feeling this way.
It's disappointing to read that you feel the service you signed up for wasn't what you expected and that you've been unhappy with both the broadband performance and the support you've received. We understand how frustrating it is when a service doesn't meet your expectations, especially when you're relying on it day to day.
Providing clear information and delivering a positive customer experience is important, so we're sorry that your experience has left you feeling let down. If you'd like us to review your concerns further, you can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Claire
Superb !!
Wow!! Caitlin was so happy and was beyond helpful . Amazing service and great prices too. Thank you it was a pleasure spending money with you
14 mai 2026
Avis spontané
Amazing savings
Listened , understood my issue , came up with a very affordable resolution . Great service saving my family £100 a month
29 avril 2026
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Amazing experience Nicola was lots of…
Amazing experience Nicola was lots of help explaining everything for me
31 mars 2026
Avis spontané
I was served by Rachel a couple weeks…
I was served by Rachel a couple weeks back along, gave me a quote and I returned to accept the deal.Rachel talked me through the process and all is now working.
Thank you for all your advice and help great experience
4 mars 2026
Avis spontané
Rachel helped me with my new sign…
Rachel helped me with my new sign up,shes very helpful absolutely credit to sky thankyou again
10 mars 2026
Avis spontané
Excellent help and service from Nicola
24 mars 2026
Avis spontané
Today I spoke with Rachel
Today I spoke with Rachel, as I wanted to get some information about sky and packages that are offered. She was energetic and bubbly which put me at ease straight away, and made the whole interaction feel like it was a conversation between friends. I would highly recommend people to go and visit the stand with any questions or queries.
21 mars 2026
Avis spontané
Spoke to James Elliott great bloke sold…
Spoke to James Elliott great bloke sold me mobile and SIM card whole process was seamless would recommend
20 mars 2026
Avis spontané
Caitlin was amazing and helpful
Caitlin was amazing and helpful. Highly recommend 👍🏽
19 mars 2026
Avis spontané
Rachel is very polite always bubbly…
Rachel is very polite always bubbly very welcoming and always willing to give a helping hand always around to help when needed and is always willing to talk and listen and is very patient.
19 mars 2026
Avis spontané
I had to go to the sky stand in…
I had to go to the sky stand in Plymouth and spoke to a lovely lady called Rachel.
She sold me a glass tv. And told me everything I needed to know. Any problems I had I went back and she sorted them for me. Very happy customer
11 février 2026
Avis spontané
Rachel was amazing
Rachel was amazing. Good customer service and knew her stuff.
19 mars 2026
Avis spontané
Rachel was really helpful and…
Rachel was really helpful and knowledgeable. She made the experience very easy to understand
19 mars 2026
Avis spontané
Spoke with Caitlin she was really…
Spoke with Caitlin she was really helpful and kind!
18 mars 2026
Avis spontané
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