Mark was very thorough in explaining all the options to me & working out the best plan for my needs. Talked me through step by step guide to everything, helped set up Sky app as well as Sky Go. Servic... Voir plus
Établissement
Changer d'établissementThe Atrium, Union Square Shopping Centre, AB11 5PS Aberdeen, GB
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Lisez les avis des autres
Lorne was very helpful. Answered our worries easily and gave us the confidence to go ahead. Professional and friendly, highly recommend the lad
The guys were really helpfull and friendly and went beyond to help me with my problem. I would definitly recommend anyone come to this stand as all the guys super helpfull'
Was in Union Square a short time ago, which happens to be dog friendly. Approached the Sky Booth with a simple enquiry about whether Full Fibre was available in my area. Before finishing the sent... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Coordonnées de contact
The Atrium, Union Square Shopping Centre, AB11 5PS, Aberdeen, Royaume-Uni
- 01224 469525
4,4
Excellent
15 avis
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Les gens ont aussi consulté
Lorne was very helpful
Lorne was very helpful. Answered our worries easily and gave us the confidence to go ahead. Professional and friendly, highly recommend the lad
20 août 2026
Avis spontané
Exceptional service
Mark was very thorough in explaining all the options to me & working out the best plan for my needs. Talked me through step by step guide to everything, helped set up Sky app as well as Sky Go. Service was exceptional.
19 août 2026
Avis spontané
Very good service received with honest…
Very good service received with honest answers and advice given. This was very much appreciated
15 août 2026
Avis spontané
Really handy to have people to speak to…
Really handy to have people to speak to face to face. James took time to help with some of the more technical aspects.
15 août 2026
Avis spontané
The guys were really helpfull and…
The guys were really helpfull and friendly and went beyond to help me with my problem.
I would definitly recommend anyone come to this stand as all the guys super helpfull'
14 août 2026
Avis spontané
Big thank you to Mark and James for…
Big thank you to Mark and James for their help with our questions! Helped a lot with my gaming and gave me a brilliant start point to fix my lag and gaming experience.
12 août 2026
Avis spontané
Excellent service great guys at the…
Excellent service great guys at the stand mark helped sort my bills out today.
12 août 2026
Avis spontané
Mark was great and had my broadband…
Mark was great and had my broadband package sorted quickly and easily. Everything was explained clearly.
29 juillet 2026
Avis spontané
Daryl at Sky pop up in Union Square, Aberdeen
I recently signed up for a new Sky deal at the pop up in Union Square and I couldn't be happier with the experience. Daryl was super helpful, explained everything and got me a really good deal on a new Sky package including a new Sky Glass Air TV. He even wrote down on a bit of paper some helpful hints on what to do when my new TV arrives as I'm not that technologically minded. I'm now paying less, but getting more!
6 juin 2026
Avis spontané
Very helpful
Mark was very helpful in getting our tv and broadband, made sure we can get the best deal and package
Made us feel very welcome and explained everything we were getting
2 juin 2026
Avis spontané
Fantastic service - Union Square, Aberdeen
I saw an advert at the booth for sim only mobile deals and asked the Sky rep (think his name was Darren) for more info. He was incredibly friendly and helpful and I decided to go ahead there and then. He sat me down and put on a film for my two children to watch while I went through the details with him. Very knowledgeable and very helpful throughout. Thank you Darren! (And sorry if I got your name wrong!)
25 mai 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Union Square
Was in Union Square a short time ago, which happens to be dog friendly. Approached the Sky Booth with a simple enquiry about whether Full Fibre was available in my area. Before finishing the sentence the ‘advisor’ walked away and said that he’d speak to me when I didn’t have my dogs. Both were under control and on a short lead, no sign of agitation or aggression. While appreciate that not everyone likes dogs, all he had to say was ‘I’ll get a colleague to help you’.
Instead he walked away too the other side of the booth and dismissed the fact I had a legitimate query.
I then asked his colleague who curtly told me ‘No, it isn’t available’
The only time they showed any interest was when I took a photo for this review.
8 mai 2026
Avis spontané
Réponse de Sky - The Atrium, Union Square Shopping Centre, Aberdeen
Hi there,
Thanks for taking the time to share your experience. I’m really sorry to hear how you were treated during your visit, that’s not the kind of welcome or support we’d expect when someone approaches us with a simple enquiry. I can understand why being dismissed in that way would feel frustrating and unfair.
Your feedback about the interaction at the stand is important, and it’s something we’d want to understand better so it can be addressed appropriately. We’d appreciate the opportunity to look into this further with you.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks, Graeme
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