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Sky - Trafford Centre Pod, Manchester Avis 

37
•
TrustScore 4.5 sur 5

4,7

Entreprise de télécommunications
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Sky Pod UMC3, The Trafford Centre, Trafford Park,, M17 8AA Manchester, GB

•
01617 494907

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Sarah was absolutely amazing. She explained everything in detail and helped me throughout the whole process whilst getting me some really good discounts. Thank you so much. Very kind, understanding, l... Voir plus

Noté 5 sur 5 étoiles

Sarah has given us Excellent service sorting out problems with updating our sky packages. Would give her the highest score possible.

Noté 5 sur 5 étoiles

Sarah at Trafford was amazing. She was very casual and informative and fun. Great experience and highly recommend getting in touch with people for Sky intead of looking online.

Noté 1 sur 5 étoiles

I’ve been dealing with an ongoing complaint with Sky since January, and unfortunately the experience has been incredibly frustrating. Despite multiple attempts to resolve the issue, I’ve found c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Coordonnées de contact

  • Sky Pod UMC3, The Trafford Centre, Trafford Park,, M17 8AA, Manchester, Royaume-Uni

  • 01617 494907

4,7

Excellent

TrustScore 4.5 sur 5

37 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(37)

10 310 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 5 sur 5 étoiles

Sarah was absolutely amazing

Sarah was absolutely amazing. She explained everything in detail and helped me throughout the whole process whilst getting me some really good discounts. Thank you so much. Very kind, understanding, lovely person. Thank you

24 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Sarah at Trafford was amazing

Sarah at Trafford was amazing. She was very casual and informative and fun. Great experience and highly recommend getting in touch with people for Sky intead of looking online.

22 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Very friendly

Very friendly, helpful & knowledgeable staff. Very much appreciated Sarah's support today & patience answering all our queries.

22 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Haroon was fantastic

Haroon was fantastic, incredibly knowledgable, not a pushy sales guy! Incredibly friendly and spent time making sure we got the right product!

4 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I have been coming to Hamza for over a…

I have been coming to Hamza for over a year and he always gives me the best offers and makes sure to take care of me. He explains everything and makes sure I understand properly. Hamza is the guy you want to go to.

30 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Big shoutout to Saif

Big shoutout to Saif, sorted my internet issues out which I’ve been stressing about for quite some while. Amazing service and deal package in the end. Very happy!

25 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible service (customer service and signal)

I’ve been dealing with an ongoing complaint with Sky since January, and unfortunately the experience has been incredibly frustrating. Despite multiple attempts to resolve the issue, I’ve found customer service to be unhelpful and unable to provide a satisfactory solution.

What was particularly disappointing was being advised by a representative to simply cancel my mobile contract rather than having the issue properly investigated and resolved. As a long-standing customer, this felt dismissive and completely unacceptable.

Communication has been poor throughout, and there seems to be very little ownership of customer problems. I would expect a company of Sky’s size to provide far better support and accountability. Based on my recent experience, I cannot recommend their customer service.

4826190649 complaint

23 avril 2026
Avis spontané
Logo de Sky - Trafford Centre Pod, Manchester

Réponse de Sky - Trafford Centre Pod, Manchester

Hi there, Thank you for taking the time to share your experience, we’re really sorry to hear how frustrating this has been for you.

An issue remaining unresolved since January, along with the level of service you’ve described, is far from what we aim to provide. We completely understand how disappointing it must feel, especially as a long-standing customer, to feel that your concerns haven’t been properly addressed or taken ownership of.

We’re particularly concerned to hear that cancelling your contract was suggested as a solution, rather than taking steps to fully investigate and resolve your complaint. That’s certainly not the experience we want you to have, and we’ll be taking this feedback seriously.

We’d really appreciate the opportunity to review your case in detail and work towards a proper resolution for you. Please get in touch with us directly, and we’ll ensure this is escalated and handled with the attention it deserves.

Thank you again for bringing this to our attention, and we’re genuinely sorry for the impact this has had. We hope we can begin to restore your confidence in us.

You can get in touch with us by using the following link or by using the MySky App 📲:

🖥️ https://www.sky.com/help
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks, Norelle

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