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SkyGeek Avis 

492
•
TrustScore 1 sur 5

1,2

Compagnie aérienne
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I not only received poor customer service from SkyGeek, but rude and inappropriate response to my email simply requesting an ETA for the product I had ordered and had pre-paid. Se below cut... Voir plus

Noté 2 sur 5 étoiles

On 02/16/2021 we ordered 3 Kits of SKU# 505335. On 03/01/2021 we received 1 Kit along Packing Slip indicating a quantity of 3 Kits. It seems that there is 2 tracking numbers for this order. FedEx trac... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Buyer Beware! One would do better buying products at the flea market versus SkyGeek. Purchased 20 tubes of silicone caulk: the product was either defective or in someway outdated—4 of 20 tubes would n... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Avoid at all cost! Ordered a (relatively expensive, for what it is) Part. According to the page it's on stock. Money gone, no delivery. Multiple tickets - no reaction. Missed a maintenance... Voir plus

À propos de l'entreprise

  1. Compagnie aérienne
  2. Magasin d'accessoires automobiles

Informations provenant de diverses sources externes

Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!

Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

492 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,2

Tous les avis

(492)

7 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

Don’t hold your breath waiting on your order!

Don’t hold your breath waiting on your order to arrive or to be shipped for that matter!
I placed my order on 10-31-19 and STILL HAVE NOT RECEIVED IT .. they claimed they sent me a confirmation stating it would ship in 12 days ......but I didn’t receive that either.
Even using their dates it been 17days and still NOTHING.
IF YOU TRY AND TALK TO THEM YOU GET SENT TO VOICEMAIL..
IF YOU EMAIL THEM ITS LIKE TALKING-TO A DRONE..
Bottom line is ,If ya don’t really need what your ordering in a timely manner then this is the place to order it, BUT if you need it in the foreseeable future DON’T ORDER IT HERE!
I gave them one star because I think you have to or I wouldn’t have given them that.

28 novembre 2019
Avis spontané
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Réponse de SkyGeek

Hi Don,

I am sorry to hear you were disappointed with your recent shipping experience. I do see your order was placed at the end of October. I do see the Grayhill 30-1 Switch, Push-Button, is not one of our stock items and will have a lead time noted on the website when the order is placed and also noted in the confirmation email.

I do see we missed your phone call at 16:51 on November 27th, I apologize as we were light staffed the day before Thanksgiving, and we had replied to your email a few days later on Sunday. We do experience an influx of emails and calls before the Holidays.

If lead time is noted as the item is backordered, then we order the item from our supplier to send directly to you. Unfortunately, in this case, the lead time was extended for this particular part, and therefore you are correct, your order did not ship within the usual timeframe.

I am sorry your experience was less than stellar for this order and will be working on a better way to communicate back-ordered item status updates with our customers. I appreciate your feedback.

Sincerely,
Emma
Customer Success Manager

Noté 5 sur 5 étoiles

Ordered case of Krylon 1307 Battery…

Ordered case of Krylon 1307 Battery Protector. Could have given better than 1 star if it didn't take 3 weeks for them to start shipping process. And they only did that because I complained about it. It took them four days to respond. Still waiting for delivery. Shop elsewhere.

16 novembre 2019
Avis spontané
Noté 3 sur 5 étoiles

I paid for an expedite fee for a same…

I paid for an expedite fee for a same day air shipment shipment. At the same time I also bought more of the same product from a competitor on e-bay but at a lower price and with "standard" delivery. Both items arrived on the same day and took a week to arrive. SkyGeek's product clearly was not shipped expedite, despite the premium freight adder.

30 octobre 2019
Avis spontané
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Réponse de SkyGeek

Dear Tom,

I am sorry to read you were disappointed with your recent shipping experience. It looks like the item was shipped on the same day it was ordered via FedEx 3 day service from our warehouse in NY, and was delivered 3 days later.

The expedited order charge is to guarantee that orders placed before 3 pm EDT are shipped the same day.

Again, I apologize. We make every attempt here at SkyGeek to provide our shoppers with the best experience.

Sincerely,
Emma
Customer Success Manager

Noté 5 sur 5 étoiles

Great job

Great job, great product. Items arrived within a reasonable time, Will order from Skygeek again.

25 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

Great service.

Great service.
I was afraid that my product wouldn't arrive on time, but everything worked out for Priority 1 next day air.
Thanks!

25 octobre 2019
Avis spontané
Noté 4 sur 5 étoiles

Only snag in the process was that I…

Only snag in the process was that I could not order via your website. It would not let me actually submit the order, so I had to call instead... which is not a big deal, but wanted to let you know the website is not working properly.
Of course, working directly with the team is great and I love being able to walk up the hill to pick up my stuff personally!
Steve Heinlein

25 octobre 2019
Avis spontané

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