SkyGeek Avis 

492
TrustScore 1 sur 5

1,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I not only received poor customer service from SkyGeek, but rude and inappropriate response to my email simply requesting an ETA for the product I had ordered and had pre-paid. Se below cut... Voir plus

Noté 2 sur 5 étoiles

On 02/16/2021 we ordered 3 Kits of SKU# 505335. On 03/01/2021 we received 1 Kit along Packing Slip indicating a quantity of 3 Kits. It seems that there is 2 tracking numbers for this order. FedEx trac... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Buyer Beware! One would do better buying products at the flea market versus SkyGeek. Purchased 20 tubes of silicone caulk: the product was either defective or in someway outdated—4 of 20 tubes would n... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Avoid at all cost! Ordered a (relatively expensive, for what it is) Part. According to the page it's on stock. Money gone, no delivery. Multiple tickets - no reaction. Missed a maintenance... Voir plus

À propos de l'entreprise

  1. Compagnie aérienne
  2. Magasin d'accessoires automobiles

Informations provenant de diverses sources externes

Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!


Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

492 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,2

Tous les avis

(492)

7 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Shipment took too long...

Items took almost 2 weeks to be delivered. Notwithstanding the inefficiencies of USPS these days, the delivery could have been quicker particularly given the sizable "shipping" fee for only two small siphon valves. Disappointing.

21 février 2021
Avis spontané
Noté 3 sur 5 étoiles

Backordered item delays shipment on entire order

Some materials were backordered. A week after my order, I received an email saying the entire order was to ship the following day. One week after this I follow up as I had not received my order. Apparently two items were still backordered and the rest of the order was still waiting on these parts which could be weeks out. Two weeks after my order, nothing had shipped! A phone call resolved it and the in-stock parts shipped. Almost three weeks to receive parts that were in stock when I ordered. This is a little frustrating and is not communicated clearly on the web site. Advice: do not order online but call and talk to a representative.

18 février 2021
Avis spontané
Noté 1 sur 5 étoiles

Terrible Customer Service

The part I ordered ended up being on back order but it did not say that on the website. I’ve been grounded for two weeks waiting on simple engine mounts. When I contact SkyGeeks and asked them to ship them overnight once the parts came in I was told no. Still grounded and don’t have my parts. I will never buy from them again.

17 février 2021
Avis spontané
Noté 1 sur 5 étoiles

Customer service is subpar

Customer service is subpar. When I finally got a response via email to my question about a part they had listed, it didn't answer my question, which I thought very clear initially...so after days of awaiting that response, I responded back saying that they didn't answer my question and they responded they weren't technicians... All I was asking them do was verify the part number to the description...their part number and description didn't match the vendors...simple stuff, but since they aren't "technicians", apparently it's just too hard. I'll order from Wix or Wag Aero.

16 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Fast and accurate service

Fast and accurate service, great shipping times.
Will be buying from them often!
Definitely recommend them
The review was a PIA I do not recommend this!

13 février 2021
Avis spontané
Noté 1 sur 5 étoiles

Still waitin on my order #736812

11 février 2021
Avis spontané
Logo de SkyGeek

Réponse de SkyGeek

Hi Phil,

It does look like the Flasher you ordered was out of stock when the order was placed. I do see the initial confirm we sent on 01/18 indicated we expect to ship this on/around March 18th. I do not see anything from the vendor right now that indicates that would be pushed out further. We will work to get this to you as fast as humanly possible and if you have any further questions you can reach out to Customer Service Mon-Fri 9am - 6pm EST

Thank you,
Jason

Noté 3 sur 5 étoiles

I love ordering from SkyGeek but.....

I love ordering from SkyGeek, I really do. The online ordering process is sooooo easy and you usually always have everything I need. However, I always order manufacturing certs and pay $15.00 fee but they NEVER come with the order. I have to email the company and request them, provide all the order information you should already have, and then wait for the certs to be emailed. I can't begin to use the product with out the certs and I usually have to wait a couple of days to get them, meanwhile, I have parts waiting to be assembled and no usable product. Please - Please - Please include the certs with your packaging....every time they are ordered.

5 février 2021
Avis spontané
Noté 5 sur 5 étoiles

What you must have to do aircraft cables and turnbuckles

I ordered two cable turnbuckle chains and a turnbuckle tool. They were exactly what I wanted they’re made of quality materials and worked perfectly on S92 cables. Shipping was extremely fast packaging was excellent and the price was very competitive.You get what you pay for and this is complete quality.

5 février 2021
Avis spontané
Noté 3 sur 5 étoiles

Mixed review

Ordering experience was good, but the search engine on the site wasn’t 100%. I searched the item by aircraft type which brought up one result, but I knew you had other options. I racked down the part number and then found what I wanted.
I understand the shipping issues, but the response was misleading.
First I was allowed to pay for guaranteed next day shipping, that was not available, this was later refunded...thank you.
Second the confirmation said ‘ready to ship in 11 days’, but it took over a month. This wasn’t because of UPS, it took over a month for you to get the items together and give them to UPS for shipping to the UK.
Ordered on December 12th, still don’t have them!

4 février 2021
Avis spontané
Noté 1 sur 5 étoiles

Horrible

Horrible. Sent the wrong part number. Called and emailed for two weeks now and no one contacts us. This is $800 in parts. Next step is to contact law enforcement.

Update: Did not receive any reply from staff as indicated. Phone number was left with the voice message. I'd leave the email but this site wont allow.

Update: Another day and no contact about the incorrect parts. Just a brutal site!!

3 février 2021
Avis spontané
Logo de SkyGeek

Réponse de SkyGeek

Hi Geoff,

I do see one of our agents replied to you on 1/26 about setting up an RMA for you. I have circled back to them and you should be hearing back from us again shortly with the return details. I am sorry the incorrect part was sent and we are working to make this right for you

Thank you,
Jason

Noté 1 sur 5 étoiles

I never received my 2 boxes of gloves

I never received my 2 boxes of gloves, I was sent an email saying my gloves wont be shipped until July 14, 2021.

2 février 2021
Avis spontané
Logo de SkyGeek

Réponse de SkyGeek

Hi Cynthia,

Our distributors for gloves are currently mandated to send those to hospitals and medical personnel first. So unfortunately there is a bit of lead time on PPE products. If you don't want to wait for the products we can absolutely cancel this order for you, just reach out to our Customer Service department any any of the agents will be happy to help you.

Thank you,
Jason

Noté 5 sur 5 étoiles

Great website

Great website. I work at Denver Airport and they had my favorite day wands. Reasonable prices and delivery. Will order from again.

1 février 2021
Avis spontané

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