Terrible experience
Terrible experience. They are just a sourcing company mattress comes from Kottayam directly, out of my experience until we can see and feel the product we should not buy anything. They say 100 days trial etc but they twist and turn their policies like no other. The sales person Ankitha she is the most incompetent person. When we say back is paining, she will say you will have to wait 45 days, after 45 days she says flip sides, after few days she will say you ordered customised product we can’t do anything, then after a few negotiations she will say pay for one way shipping and we should pack the mattress and keep it ourselves. Then by chance in this time if something happen on your side like emergency or anything and you somehow miss the communication with them, then it’s your fault they can’t do anything we have to purchase a new mattress.. worst, if your paying so much might as well buy King koil. We did that paid 55000 and bought a King koil mattress. 1lakh spent on the mattress. Thank you for lesson taught

Réponse de aloha





