Sleeping With Onyx Avis 

I used to wake up with neck pain quite often until I started using the Onyx pillow. It's a sleep game changer!

I was really hopeful about this pillow, but unfortunately it provided no meaningful support for my neck or head. The material felt heavy and awkward rather than supportive, twisted in all the wrong places, and it did not maintain alignment as advertised. After multiple nights, it actually made my discomfort worse.

What’s more disappointing is the customer service. I reached out clearly and politely to request a return/refund and have since been completely ignored outside of an initial response that left me with unanswered question. No response, no resolution to my follow up asking that despite their guarantee of better night's sleep would they be covering return shipping since it failed to live up to that guarantee.

For a product at this price point, both the pillow quality and the lack of customer support are unacceptable. I would not recommend this pillow, and I strongly caution others to consider the risk if you need support or a return.

After 2 months of waiting because of shipping logistics problem, I finally got the pillow !
The wait was long but boy was it worth it !
I’ve tried maybe 6-7 different pillows in the last 10years…
The Onyx Pillow is worth it !
It’s soft enough but offers great head/neck support.
The texture is weird to the touch but obviously great for sleeping!
Treat yourself !
I love it ! 👌🏻☺️👍🏻

I am a poor sleeper and I literally used to play pillow roulette every night. I would keep changing the pillow under my neck every 10 mins to get comfortable - but never could. I tried all kinds of pillows - hard ones, soft ones, those fancy IKEA ones — nothing worked consistently.

Onyx works. I would highly recommend it!

I would highly recommend for anyone that’s looking for quality and comfort.

Pretty sure this is a scam, made payment received email etc, Waited two months for the pillow and emailed support, no reply or updates on shipping so I refunded the purchase with PayPal.

I’ve had annoying neck pain for months and honestly didn’t expect a pillow to fix it. First two nights felt a bit diff but by night 3 I woke up with zero stiffness. It keeps my head in one place and the support is just… solid. Wish I bought this earlier tbh.

I’m a super hot sleeper and most pillows turn into a furnace after an hour. This one actually stays cool?? The grid design felt a bit weird at first but you get used to it fast. Sleeping way better now, especially in the mornings

I’ve tried sooo many pillows over the years (memory foam, latex, shredded foam, literally everything). This is the first one that didn’t end up in my “pillow graveyard closet.” The support is solid but not too stiff, and my neck cracks way less in the morning. Only thing is I wish their IG support replied a bit faster, but the pillow itself is honestly worth it.

Quality pillow, different than any other that I have tried. Excellent communication with the company to assure that I had no issues with my order! Will definitely recommend.

Didn’t expect to, but love my new Onyx pillow!! In fact, I look forward to going to bed now and using it. I def didn’t have high expectations, but this pillow is by far the best cooling pillow I’ve ever experienced! It actually stays cool while head is on it. Other cooling pillows lose their coolness shortly after head is on it. It is also very soft, but not too soft that head sinks all the way down too low. It does feel like would be referred to as sleeping on a cloud. Whether I’m on my back or side sleeping, my Onyx pillow cradles my head just right. I highly recommend! My wife wants one now, too! Customer service was great to deal with as well. Contact is best done through e/m, not their FB chat. Best pillow I’ve ever used!!