Smarter Business Avis 

282
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brad has been finding the best options for our business for the past 7 or 8 years. He has all the best options at his fingertips and is proactive as market trends alter. He takes time to explain opt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Loren Johnson has been really helpful, patient and successful at pushing back SSE when they tried to re-invoice our charity again (for a third time) for utility services we used three years ago. We... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brad has been helping me for the past few years and he genuinely gives the feeling that he is looking after you by calling you when there are changes in the market to offer you options and giving his... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brad Jacobs at Smarter Business is well informed about the energy industry and decisive. He made setting up a new competitive, 3 year, fixed tariff, electricity contract swift and easy, his friend... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'énergie

Écrit par l'entreprise

Smarter Business experts in commercial electricity, gas & water contracts across the United Kingdom. Choose us as your energy & water partner.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

282 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(282)

31 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Luke was very good at getting us a…

Luke was very good at getting us a better deal on our electricity
Very good service

15 juin 2026
Avis spontané
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Réponse de Smarter Business

Hi Julie,

Thank you so much for the fantastic feedback. We are thrilled to hear that we're helping you save on your electricity bills. At Smarter Business, our top priority is ensuring our customers see real savings, so knowing we’ve achieved that for you is incredibly rewarding. Thank you again for sharing your experience!

Kind regards,
Smarter Business Team

Noté 5 sur 5 étoiles

Luke was very helpful iwhen advising on…

Luke was very helpful when advising on our new contract.

1 juin 2026
Avis spontané
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Réponse de Smarter Business

Hi Phillip,

"We truly appreciate you taking the time to share this! Luke will be delighted to hear your praise for his outstanding support. Making our customers happy is what we do best, and we can't wait to provide you with the same top-tier service in the future."

Smarter Business

Noté 5 sur 5 étoiles

Renewal of electricity contract

Luke Singh sorted out the renewal of our rugby club's electricity contract for me. The fixed rate peak and off peak tariffs were very competitive and the whole process went very smoothly.

10 mars 2026
Avis spontané
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Réponse de Smarter Business

"Love hearing this! We know how important it is for clubs to keep overheads down, so we're glad Luke could secure those competitive rates for you. Thanks for the support, and we look forward to powering the club for years to come!"

Noté 5 sur 5 étoiles

quick and helpful response from Luke

16 mars 2026
Avis spontané
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Réponse de Smarter Business

"Thank you for the kind feedback! I’m glad to hear Luke provided a quick and helpful response. If there’s anything more you need, we’re here to help."

Noté 5 sur 5 étoiles

Luke Singh sorted out my electricity…

Luke Singh sorted out my electricity contract for me. He was easy to get hold of to discuss any questions I had and got me a good deal . Thank you Luke!

2 mars 2026
Avis spontané
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Réponse de Smarter Business

Thank you, Rosemarie. We’re thrilled to hear about your positive experience! Luke is a valued member of our team, and we’ll be sure to pass your thanks along to him. We're glad he was able to secure a great deal for you. Thanks for choosing us!"

Noté 5 sur 5 étoiles

Easy renewal

Richard SooKoo was really helpful with our electrical renewal. He contacted me in plenty of time and I requested a call back on a later date. The quotes he pulled together were split clearly and he included all costs, so there were no hidden surprises. Thank you for your help Richard.

7 octobre 2025
Avis spontané
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Réponse de Smarter Business

"Dear Customer, thank you so much for the wonderful feedback. We are truly delighted to know that we were able to assist you in a timely manner and that Richard is consistently prioritizing your best interests. We will continue to strive to offer you the highest standard of service."

Kind regards, The Smarter Business Team

Noté 5 sur 5 étoiles

Luke was very good and promptly replied…

Luke was very good and promptly replied to every query.

1 novembre 2025
Avis spontané
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Réponse de Smarter Business

Thank you for your sterling review. We value your business and look forward to working with you again soon.

Noté 5 sur 5 étoiles

Luke was reliable and professional…

Luke was reliable and professional happy with the work he completed.would definetly recommend.

10 novembre 2025
Avis spontané
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Réponse de Smarter Business

Your outstanding review means a lot to our team. Thank you! We are excited for our next opportunity to serve you.

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service, Provide us a new electric suppllier cheaper than before we had.

7 octobre 2025
Avis spontané
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Réponse de Smarter Business

It’s genuinely a pleasure collaborating with you, and we’re thrilled to continue delivering the level of service you expect and deserve. Your support means a great deal to us.

Noté 5 sur 5 étoiles

Luke incredibly helpful and patient

Luke incredibly helpful and patient. Talked me through my options and supported me to make the right selection to ensure I was getting the best value.

22 septembre 2025
Avis spontané
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Réponse de Smarter Business

Truly grateful for your feedback. It’s a pleasure working with you, and we’re excited to keep offering the high-quality service you deserve

Noté 5 sur 5 étoiles

Luke was amazing handled my switch over…

Luke was amazing handled my switch over in 30.mins and halved my bill! Great service

19 septembre 2025
Avis spontané
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Réponse de Smarter Business

Thank you so much for your feedback - it truly means a lot. We're excited to continue providing you with exceptional service and support for all your contracts.

Noté 1 sur 5 étoiles

RED WARNING LAMP ATTENTION!!!…

I wasted several hours trying to get my energy supplier switched.
A Smarter Business employee (Luke S.) gave me the prices for the Standing Charge – 40p and the Unit Rate – 22p at British Gas.
I agreed to everything, then had to submit all my details, complete a credit check, and go through the entire procedure.
I was so surprised when I received my electricity contract, but as it turned out, the price for the standing charge suddenly increased by 50% without any reason or information from the contracting party, and the price for the unit rate also increased slightly, and I ended up with a different supplier without any information about these matters. I understand everything, but something like this isn't normal. When I mentioned it, the employee started acting offended and started threatening me that he didn't have to do anything for me and that helping me was embarrassing. Wanting to cheat a sick elderly person? I don't know what to call it, but I'll refrain from commenting on it further. Everyone knows what it is. I decided to contact the person above this employee. It turned out to be Ikshaan K., Senior Account Manager. At least, that's what the first employee had said. As it quickly turned out, the person, completely clueless, started making senseless attempts to circumvent what had happened. He started suggesting errors and mistakes. To which I replied that nothing was an error or mistake because there was email proof of everything. No one even tried to apologize or constructively explain anything. It's simply embarrassing how they're scamming people these days. This is a red flag. Beware of such practices so no one gets hurt!!!

2 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I have been using Smarter Business…

I have been using Smarter Business since 2020 to source best rates for gas and electric for my business. I cannot recommend this company highly enough. More recently I have been dealing with Brad Jacobs who has provided a great service and also been very helpful with resolving any issues. Many thanks to Brad and the team. Jackie

15 août 2025
Avis spontané
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Réponse de Smarter Business

Thank you for your feedback. We look forward to delivering outstanding services to you for your contracts

Noté 1 sur 5 étoiles

Just reported them to the ICO

Just reported them to the ICO. Got 10 calls in 15 minutes from these scammers.

10 avril 2025
Avis spontané
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Réponse de Smarter Business

We sincerely apologise for the unwanted communication you received. This does not reflect our business model or values.
If you would like your details removed from our system, please contact our customer service department customer.services@smarterbusiness.co.uk, and they will promptly assist you.
We appreciate your understanding and thank you for bringing this to our attention.

Noté 5 sur 5 étoiles

Great customer service from Loren

Great customer service from Loren, went out of her way to get an issue sorted for me very promptly.

18 décembre 2024
Avis spontané
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Réponse de Smarter Business

Thank you for your feedback. We look forward to delivering outstanding services to you for your contracts

Noté 4 sur 5 étoiles

I've been dealing with Smarter Business…

I've been dealing with Smarter Business for some time and I'm impressed by their professional and friendly service. My account manager, Devani, consistently ensures I'm getting the best deals, making the process straightforward and reliable. Special mention to Savannah, who truly goes above and beyond. Justin's clarity and customer focus made me confident in choosing the right energy contract for my business. The response times are good, and the renewal process is always well communicated, with Docusign instructions being clear and quick to action. Overall, I highly recommend them.

15 novembre 2024
Avis spontané
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Réponse de Smarter Business

Thank you for your valuable feedback. We are delighted to hear that you are satisfied with our services. We truly appreciate your support and look forward to the opportunity to collaborate with you in the future.
Best regard

Noté 5 sur 5 étoiles

Excellent service by Jenna,

Excellent service by Jenna,

16 septembre 2024
Avis spontané
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Réponse de Smarter Business

Thank you for your valuable feedback. We are delighted to hear that you are satisfied with our services. We truly appreciate your support and look forward to the opportunity to collaborate with you in the future.
Best regard

Noté 5 sur 5 étoiles

From start to finish the service was…

From start to finish the service was amazing really go above and beyond to get you the best deals, definitely recommend special mention for savannah, she is a legend 🙌

5 septembre 2024
Avis spontané
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Réponse de Smarter Business

Thank you for your valuable feedback. We are delighted to hear that you are satisfied with our services. We truly appreciate your support and look forward to the opportunity to collaborate with you in the future.
Best regard

Noté 5 sur 5 étoiles

Excellent customer service

Having dealt with Devani my account manager for some time she is always very professional , friendly and has always demonstrated that Smarter Business is looking for the best for their customers. Contracts are always strightforward to complete .

18 septembre 2024
Avis spontané
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Réponse de Smarter Business

Thank you for your valuable feedback. We are delighted to hear that you are satisfied with our services. We truly appreciate your support and look forward to the opportunity to collaborate with you in the future.
Best regard

Noté 5 sur 5 étoiles

Very sufficient service and it was easy…

Very sufficient service and it was easy to complete the contract.

16 septembre 2024
Avis spontané
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Réponse de Smarter Business

Thank you for your valuable feedback. We are delighted to hear that you are satisfied with our services. We truly appreciate your support and look forward to the opportunity to collaborate with you in the future.
Best regard

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