Solarenergy Avis 2

I signed a solar agreement with Solar Energy Partners in July and paid more than eleven thousand dollars in early September. From that point forward there was no progress at all even though the company repeatedly told me everything was on schedule. Critical steps were ignored for months, including contacting the roofer and moving the project forward. I was not informed when their roofer withdrew from the job and I had to discover that myself after continued follow up.

These delays destroyed the project timeline and removed my ability to receive the thirty percent federal tax credit that the company repeatedly used to sell the project. This tax credit was a major financial incentive that was lost entirely because of their inaction.

The project manager who supervised my project with them offered a full refund in writing on Dec 1. Despite this the company later attempted to charge me a penalty fee even though they performed no work at all. Every part of this project failed because of their delays and their lack of communication, not mine.

I am now having to pursue legal action simply to recover my own money. That alone should tell you everything about the way this company handles customers. Every statement here is documented in writing. I would not recommend this company under any circumstances.

My experience with Solar Energy Partners — specifically their representative Diego Santivanez — was beyond unacceptable. He trespassed onto my property despite three clearly posted “No Soliciting” signs, violating California Penal Code § 602. Instead of respecting my boundaries, he launched into a manipulative sales pitch, misrepresenting financial data and refusing to provide a full comparison of PPA versus ownership — something every ethical solar consultant should offer by law.

After I formally rejected his solar proposal, Diego continued to contact me with unsolicited, retaliatory messages. This isn’t just unprofessional — it’s harassment.

Here are the facts:

His Power Purchase Agreement (PPA) included $81,000+ in hidden escalated costs over 25 years.

He refused to provide side-by-side comparisons that proved ownership would save me over $43,000.

His messages included mocking language and an arrogant dismissal of my legal rights after I asked him to stop.

I was ultimately forced to report this incident to the Fremont Police Department, and I’ve submitted formal complaints to the California Attorney General and the FTC.

Solar Energy Partners should be ashamed of this kind of representation. If this is how they do business — through trespass, misrepresentation, and harassment — I strongly advise all potential customers to look elsewhere. You deserve transparency and respect when making a major investment in your home. I received neither.