Sony Avis 

Well
I got a pair of the Sony WH-1000XM6 ear buds off my wife last Christmas.
I put them on charge as normal with their supplied charging cable and a 5w output usb, as normal.
Imagine my horror when i found that the case had melted, this was in my home where we were all asleep.
I took the buds and the case back to Currys where she had bought them on 1st December 2025 along with the receipt.
Currys referred me back to Sony and like a fool I contacted Sony.
Sony sent me a label and “pre - paid” my postage.
Sony then tried to state that I had put the case into something acidic and that if I didn’t pay them for the inspection then I would not even get my buds back.
So Sony has effectively stolen my earbuds.
Be aware people - do not trust Currys and do not trust Sony.
I would rate them as zero stars but cannot do this here the lowest it goes to is one star 😔
I will not take this abysmal treatment off anyone and I will update as I go along 😡

Voltar com as mídias físicas

Received a crispy stereo system.The sound is outta this world

Did what it said on the tin

To whom it may concern,

I am writing to bring to your immediate attention a serious issue regarding an unauthorized transaction on my account. My bank card was charged for the purchase of Red Dead Redemption 2 on PlayStation 5. I did not authorize this purchase, did not place an order, and was not involved in any way.

This transaction is entirely unacceptable and constitutes a form of fraud against me as a buyer. I demand an immediate refund of the full amount. The details of the unauthorized transaction are as follows:

Transaction Number: 786765954875846

Please address this matter urgently and confirm the reversal of the charge to my account. Failure to resolve this promptly may compel me to escalate the issue to the relevant consumer protection authorities or my financial institution.

I trust you will resolve this matter without delay.

Sincerely,
Omar ALhasan
+905344166259

Everything is very simply. Just provide Xperia clients with free of charge app.
We pay to Sony plenty of money not for the phone but for the former Ericsson.
Therefore - Sony, you are not doing well in market... just stand for your customers!

Big disappointment. Continuous regional blocking, problems with transactions and 0 replies from tech. support

WF-1000XM4 - I have bought from Technopolis Nov-2021 in March 2023 i sent service due to battery died on right. they have change only the right one. October 2023 now is Left died. I wish bought apple airpod. Product is good but battery is not.

Sony SCAMMED ME 250 EUROS.
Returned my faulty earplugs 250 euro worth to sony on 23rd of March and its been 2 months and after multiple phone calls and emails and i haven't received my money back. And they are not answering emails anymore. Very disappointed with Sony never ever buying again a product from them.

Ordered a ps5 on the 9th December the order is still showing prossesing!! Spent over 6 hours speaking to robots who didn't help one bit !! Luckily the holding payment went back to my account so ordered from game arrived in 24 hours !!

Bitter purchase of WF-1000XM3 Wireless Noise-Canceling Headphones.\ Low quality of sound, up to 120 min of battery, issues when connecting with Bluetooth.

Extremely bad quality of the Sony TVs- it is broke 2 months after the
warranty was over. Technical support of Sony Bulgaria is terrible.