Order placed with an additional £4.95 to cover next day delivery. Delivery company were DPD who stated they 'Had an issue' with delivery on the day delivery was promised (and paid for!). Item... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered a set of Neff extractor filters, they did not fit correctly, no response despite sending two emails. Poor customer service.
Perhaps the poor reviewers had bad luck? We found Spares2go excellent - helpful, quick to respond and asked sensible questions to ensure they supplied the correct products. Why not 5 stars? Because... Voir plus
L'entreprise a répondu
Moved house and was confronted with an old (2000) noisy Smeg twin fuel cooker. Asked the local Smeg authorised dealership to visit but was declined because the cooling fan was now obsolete. As a long... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Spares and Spare Parts for Domestic Electrical Appliances - Find your part
Coordonnées de contact
Unit 1 Restharrow, SP6 3BP, Fordingbridge, Royaume-Uni
- 01425650649
- sales@spares2go.co.uk
- www.spares2go.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Briiliant service helping to source a part that isn't available.
I wanted a replacement switch for a Dualit kettle. Des in Spares2go offered to try and source one if I could send him a photo.
It turned out that the kettle doesn't have a switch part as such, but a spiders-web-like plastic assembly. Des's reply was to say that he had contacted Dualit on my dehalf and they asked him to tell me to send in the kettle. Which I am about to do.
Brilliant service. Thanks.

Réponse de Spares2go
Filter holder for my Dualit kettle
Filter holder for my Dualit kettle had broken, kettle otherwise perfect and new kettle expensive. Spares2go was the only place I could find to get a replacement. Very reasonably priced at £6.56 with free P&P.
Easy online ordering and company kept me informed of order progress. Delivered within a few days as promised, and with free filter thrown in.
Kettle now good as new at a fraction of the price of replacement. Can’t fault Spares2go. Excellent.

Réponse de Spares2go
Dualit kettle filter
Bought the filter holder for my Dualit kettle and they realised I hadn't ordered the filter to go inside....they sent if for free! Amazing company and service, fast delivery too!

Réponse de Spares2go
First Class Customer Service
I use Spares2go site for all household appliance parts.
However there was an issue with my most recent order, a Heating Element for a Dimplex Storage Heater.
Not sure IF my heater is faulty or the element was faulty, I contacted the Company & without delay got a reply from Des the Customer Services Manager.
As a gesture of goodwill they are sending me a free-of-charge replacement.
You can't expect better service than that!

Réponse de Spares2go
Many thanks for your excellent service…
Many thanks for your excellent service with reference to the balloon whisk.
Received the whisk in good order after waiting for a couple of weeks,
Customer Services were on the ball with communications regularly
Again thanks
George

Réponse de Spares2go
Amazing customer service team
Amazing customer service team. The part, a Dualit filter, arrived promptly but didn’t fit. They followed up the problem with Dualit. When it couldn’t be resolved agreed to replace filter + new holder free of charge. Without being asked. Exemplary service indeed.

Réponse de Spares2go
An excellent company to buy from.
Very prompt response to my enquiry and extremely helpful in arranging fast delivery for an urgent cooker part.

Réponse de Spares2go
Perfect fit!
I spent hours online trying to find a replacement bowl for my old Moulinex 890 food processor. I love this processor! After ordering one from a different company that was too small, I found spares2go that described the bowl with the measurements of 18cm at top and 17cm at the bottom. This was my bowl’s measurements so I crossed my fingers and ordered. It took a few weeks to get to the US but it arrived in perfect condition and a perfect fit. Excellent!!

Réponse de Spares2go
My Electrolux cleaner is so most 40…
My Electrolux cleaner is so most 40 years old, so i had great difficulty in finding a replacement belt until I contacted spares2go. Within a month they found exactly what I wanted. Would highly recommend this company

Réponse de Spares2go
Excellent customer service
Excellent customer service, very helpful, premium parts that fit 100%, recommend for all Dyson parts.
Puntualità nella spedizione e…
Puntualità nella spedizione e precisione nella descrizione del prodotto. Bene così!

Réponse de Spares2go
Material de Alta qualidade
Material de Alta qualidade e comunicação eficiente. Muito obrigado por ter feito negócio. Agradecimento vindo de MOZAMBIQUE
Need a new oven door seal ?
Needed a new oven door seal, went to their website with my model number and it gave me a couple of options, i chose one order and paid, I got a receipt for my order, notification of it being despatched and it arrived 24 hours BEFORE I was expecting it.
Offered up and fitted perfectly.
Information, service, delivery, what more can you ask ?
Thank you Spares2go
Very helpful throughout process many…
Very helpful throughout process many thanks

Réponse de Spares2go
Prompt service
I would like to thank you for your amazing service. My order arrived on Saturday but unfortunately the box had been opened and the part was missing. I emailed straight away and received a very apologetic email stating another item would be sent. I received another part 2 days later and I now have a working vacuum. Keep up the good work Spares2go!!!
Never received the I ordered and paid …
Never received the I ordered and paid for. They always had an excuse like waiting for the shipment from supplier. A scam as far as I am concerned
Great Company
Excellent service from Spares2go .. They went above and beyond the call of duty to help me.
Would most definitely use again and would recommend them
Fully followed thru with my order
Fully followed thru with my order! Ordered a part for an appliance from Spares2go. Could not find this part anywhere in North America. Spares2go found it for me!! It took a couple of months, but they never gave up. Notified me when it shipped from them to me. I had the part within a week of them shipping it to me. Recommend them to others: BE PATIENT if you are looking for a unique, older, or special part for an appliance. They must have scoured the landscape to find this, and then sent it on to me. Appreciate them not giving up until they located the part.
They never gave up.
I had used this company a couple of times and they had alway managed to produce the part I required. However this time, their supplier could not supply the part for my mincer, but Spares2go persevered for several months in finally sourcing out the part . I am most grateful for their efforts.
GOLD STAR COMPANY
GOLD STAR COMPANY
Used this company a number of times - all excellent service.
This latest transaction earned a gold star. I bought a replacement brush head for my Dyson Cleaner - after ten months this one also failed me.
My husband suggested I dig out the invoice and find out if it was still under warranty. I rang Spares2go, spoke to a charming lady who told me it was still warrantied and said another one would be with me in a few days time.
It is now fixed to my lovely Dyson and all is back to normal.
I have certainly found this to be an excellent company and the staff they employ are first class!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







