We were looking for a car and stumbled across Sparshatts on our way home. Incredibly helpful staff, cars were in excellent condition, there was a wonderful range and we were treated with kindness, pat... Voir plus
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We bought our Range Rover velar in about 2 hours.The chap who we met, took both my wife and I for a test drive, we were happy with the knowledge the chap had about the car, he didn’t rush us to buy,... Voir plus
Having paid a small deposit to reserve a car, we visited the showroom the following day and everything was ready for us. After a test drive we bought the car, a four year old Škoda Octavia which was i... Voir plus
L'entreprise a répondu
We ordered a car through a third party and were directed to Sparshatts in Southampton, great choice and good communication throughout. We dealt with Jason who went above and beyond for us when picking... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Sparshatts Group is a well-established car dealer based in Hampshire, with used car sites in Southampton and Portsmouth. With many years of experience in the motor trade, we have built a strong reputation for supplying quality vehicles and delivering a reliable, customer-focused service. We offer a wide, carefully selected range of vehicles to suit a variety of needs, with customers travelling from Southampton, Bournemouth, Basingstoke, Portsmouth, Andover, Salisbury, Romsey and further afield. In addition to vehicle sales, we also offer servicing and MOTs at very competitive rates, helping customers maintain their vehicles with confidence. Our focus is on providing excellent value for money alongside a straightforward and transparent car-buying experience. We take customer service seriously and actively encourage feedback, using it to continuously improve and maintain high standards across all areas of the business.
Coordonnées de contact
79 Bridge Road, SO31 7ZE, Park Gate, Royaume-Uni
- info@sparshattsgroup.co.uk
- www.sparshattsgroup.co.uk
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Where's my deposit
Viewed a car
Left a deposit changed my mind within 24 hours still waiting for my refund 2 weeks and counting
Very helpful.
We were looking for a car and stumbled across Sparshatts on our way home. Incredibly helpful staff, cars were in excellent condition, there was a wonderful range and we were treated with kindness, patience and expertise. Highly recommend. Thank you to Jim for his knowledge and time.
They were attentive
They were attentive, polite and helpful. Made the whole process painless.
Bought a Mercedes here.
Bought a Mercedes here. The staff were very friendly and helpful. The car is spot on. Would recommend.
Would buy from them again Excellent customer service and…
Excellent customer service and knowledgeable. Not pushed into buying extra products. All round good experience.
Nothing is ever too much for them and…
Nothing is ever too much for them and always really helpful.
We bought our Range Rover velar in…
We bought our Range Rover velar in about 2 hours.The chap who we met, took both my wife and I for a test drive, we were happy with the knowledge the chap had about the car, he didn’t rush us to buy, then we agreed a price for my Mercedes, agreed everything else required and we bought it.
We went back six months later and put the car in for its MOT, everyone was polite and helpful.
Great people
Great people, warm and easy going, felt no pressure.
They tried hard to please us as potential customers and guided us through test drive of our first electric car really well. Jason and Jo made us feel really welcome, thanks guys.
Great Service and Reception Support
Both Reception and Service were very quick to help and then find a solution for the problem, they dealt with the Warranty Company in a most efficient way.

Réponse de Sparshatts Group
Professional and caring
Professional, efficient and caring best describes the Servicing Department.
From start to finish you are looked after, with the bonus of realistic pricing

Réponse de Sparshatts Group
Very good customer service and the…
Very good customer service and the service was very good price

Réponse de Sparshatts Group

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The team at swanwick are all amazing
The team at swanwick are all amazing
Friendly very helpful. Had a couple of small issues with my car which they sorted out quickly and even gave me a loan car to use. nothing seemed too much trouble.
I would recommend this garage to anyone requiring a new car. thanks again sparshatts.

Réponse de Sparshatts Group
Not such a good experience this time
I have previously been happy to use Sparshatts. The service is usually great and i am generally happy with the pricing. However, this time when I booked, by phone, my car in for work, I was not told of the move to new premises. And I had NOT received a general customer email about it - I have checked throughly. I wasted time and a pre-purchased timed train ticket, which I would have used from the old location. Having had my grumble, I am satisfied with the work that was carried out, even if my plans for the day were spoiled.

Réponse de Sparshatts Group
Best customer service
We visited the Havant branch of Sparshatts to look at a Tesla Model Y. This was our 4th viewing of a Tesla after having no luck with other dealers for different reasons. The car was brought our for us to view, of which we were left to view the car on our own, no interruption and then I took the car for a test drive. We then discussed the car when I got back. We decided not to purchase at that moment in time. The rep was called Jason, who engaged with us with a genuine calm friendliness (not artificial, over happy approach like most, or uninterested in their job like one other) and provided a proper customer service. We ended up purchasing elsewhere but it is worthy of a review just for providing us withy the best experience out of the several dealerships we visited.
Really friendly and helpful staff
Really friendly and helpful staff . Felt very at ease . Offered a really good part exchange and very happy with my new purchase ! Thanks to Ben and the 2 Bekki’s !! Would highly recommend ! My second experience at this garage

Réponse de Sparshatts Group
Amazing service as usual
Amazing service as usual!
Very reasonable price and really friendly staff.

Réponse de Sparshatts Group
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