Cancelled conference - no refunds
We bought tickets to a conference organized by Spire Events. However, the conference got cancelled 1 week before the start of the event. Spire Events has stated twice that they would refund the money. No payments have been made. This was 7 months ago.
The failure to provide a valid reason for the cancellation, coupled with the absence of any proactive efforts to issue refunds, is unacceptable. It is clear that your organization has breached its contractual obligations to provide the services outlined in the ticket purchase agreement.

