Great prices, easy to use web site, and good communication from them with a promised delivery time. However I feel they need to review their carrier as the carrier told me a totally different deliver... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Bought something online, which was important for me on my project. Waited a week... No notes, nothing, so decided to contact myself. Apparently items are out of stock, so they offered refund, which sh... Voir plus
Exceptional service from SportsGB! When my main item was out of stock, they quickly processed a refund while still honoring free delivery for my smaller purchase. The package arrived the next day with... Voir plus
L'entreprise a répondu
My daughter wanted a particular bag and SportsGB were so much cheaper than other places I had looked at. They kept me well informed, and delivery was super quick. I would highly recommend them, an... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are SportsGB - dedicated to supporting you in your chosen passion, whether that is Cycling, Running, Swimming, Fitness, or a myriad of Team Sports. With top-notch customer service and most orders dispatched the day they are placed, Your Play is Our Passion!
Coordonnées de contact
4,1
Bien
283 avis
A répondu à 54 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very exagerated in ads
They are see through from the outside except for sharp angles. See it as a mirror shade. More see through than dark glasses. And the colour is less vibrant from ads.
3 avril 2026
Avis spontané
Beware, uses Evri for deliveries!
Website says they use Royal Mail when placing order, then tracking information reveals it's actually Evri - the worst delivery company in the UK. Deceitful.
27 octobre 2025
Avis spontané
Réponse de SportsGB
Good afternoon.Thank you for your feedback, and we’re very sorry for the disappointment caused. We completely understand your frustration and apologise that the courier used for your order was not as expected.
While Royal Mail used to be our primary delivery partner, we are in the process of switching to Evri . We recognise that this should be communicated more clearly at checkout, and we’re reviewing our process to make sure customers are fully informed in the future.
Please get in touch with our customer care team at sales@gbgp.com with your order number so we can look into this further and help resolve any outstanding issues. We really appreciate you taking the time to share your experience — it helps us improve our service. King regards Sportsgb.
Very disappointed.
Very disappointed.
Purchased a pair of bike tyres, the delivered wrong ones. When I tried to return them it seems they have gone into liquidation...!?
24 juillet 2025
Avis spontané
Company has “Gone into liquidation”…
Company has “Gone into liquidation” without providing my refund - absolute shambles!
17 juillet 2025
Avis spontané
Fast and efficient service.…
Fast and efficient service with great prices, very impressed.
9 juillet 2025
Avis spontané
Exercise caution.
Exercise caution.
Ordered 2 items from this company using one of their sister sites, both shown on the site as "in stock" with the promise of next day shipping, etc...
Over a week later I received an email stating that because one item was out of stock nether had been shipped yet. When I queried why I had been told both were shown as in stock and why it had taken a week I got no real answer. Cancelled one part of the order and received the other but this is way too many hoops to have to jump though.
If you show something as 'in stock' it needs to be in stock ready to ship. If you realise that something isn't in stock you need to be contacting the buyer as soon as possible, not waiting over a week.
2 juin 2025
Avis spontané
Superb all round
The ordering process was easy, the value for money is excellent and the product arrived swiftly.
18 juin 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Good swimming trunks
Good swimming trunks, price and good fit. It took about 4 days to deliver which is fine.
8 juillet 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
The Tilley hat was great
The Tilley hat was great and good value. The lead time was quite long but within the stated delivery window.
3 juillet 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Good service arrived earlier than…
Good service arrived earlier than expected
Good price
9 juillet 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Exceptional value and very quick…
Exceptional value and very quick delivery.
9 juillet 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Selling items out of stock
Bought something online, which was important for me on my project. Waited a week... No notes, nothing, so decided to contact myself. Apparently items are out of stock, so they offered refund, which should reach my account in 3 to 5 days. Waste of time. Giving two stars only for quick response through their website chat.
8 juillet 2025
Avis spontané
Great value with prompt delivery
Great value with prompt delivery. As others have said, I hadn’t heard of them before but have been pleased with the price and service.
1 juillet 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Plenty of choice
Plenty of choice, competitive prices, quick delivery and zero stress!
7 juillet 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Still No Delivery AFTER Their Long Delivery Statement
Ordered a couple of items and noticed that the order status was still "in progress" after 4 days. I contacted their chat and was told that it would be up to 9 days. Its now the 8th day and they still havent received the delivery from the supplier. Although the prices look great on the website the delivery time isnt worth the hassle. If you can wait weeks and weeks for your order it may be worth the risk but my advice would be to avoid and pay the extra from a reliable company.
I have requested to cancel my order. Paying a few pounds more and I can have it delivered the next day.
Edit following response. I contacted your chat on the day and they confirmed that it would be on a 2-3 day standard delivery hence the cancellation.
3 juillet 2025
Avis spontané
Réponse de SportsGB
Good afternoon. We truly appreciate your feedback and review, and we sincerely apologise for the delay your order experienced. We understand how frustrating this must have been for you. Your order arrived at our warehouse yesterday, on the 8th working day, and we immediately upgraded all orders to next-day delivery to ensure they would be dispatched today, aligning with the 9 working days stated in our delivery estimates. We noticed that you chose to cancel your order yesterday, and we completely understand your decision. We are genuinely sorry for any inconvenience this situation may have caused you, and we are here to support you in any way we can. Kind regards Sportsgb.
Not as advertised
Whilst the delivery of the item was very prompt, the itme was not as ordered. The picture and title for the product was 26" inner tube, so as this was what I wanted I ordered. I did not notice that in the description of the product, the product was detailed as 27.5". Therefore I did not receive the items taht I thought I was ordering
23 juin 2025
Avis spontané
Réponse de SportsGB
Good afternoon.Thank you so much for taking the time to provide your feedback and review. We truly regret any confusion our packaging may have caused, leading to the purchase of an incorrect item. We understand how frustrating this can be, and we want to make sure your shopping experience is as smooth as possible. To assist our customers, we display the following information on the page: "Please note images on the site may not reflect the item you need - please choose size and type from the dropdown boxes." Our intention with this additional information is to enhance your shopping experience, and we are committed to making improvements based on your valuable input. Kind regards Sportsgb.
Great and prompt service!
Good price, free delivery and prompt dispatch. AAA+++
23 juin 2025
Avis spontané
Réponse de SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Answering my email straight away
Answering my email straight away, to let me know where my order was . And how long it would take.
24 juin 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
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