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Lisez les avis des autres

Noté 5 sur 5 étoiles

On Tuesday evening, I bought a bag that was cheaper than the brand's website. I didn't get a confirmation email, so I came here to check the reviews and they put me at ease. The next morning, I got... Voir plus

Noté 5 sur 5 étoiles

Order was delivered next day which was excellent. Returns paid for by Standout and they provide Royal mail collection. Customer service reply was prompt and polite. Other online retailers could lea... Voir plus

Noté 5 sur 5 étoiles

After a mistake with address ( totally my fault) I had great customer service from this store I ordered caterpillar boots after years of wearing Dr martens (too expensive now) I got 2 pairs of c... Voir plus

Noté 5 sur 5 étoiles

My first experience of ordering on standout and what a great experience, efficient and fast delivery and Roger really helped in dispatching the order for me before I went away. I Cannot recommend them... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour hommes

Informations provenant de diverses sources externes

Men's designer clothing online at Standout. With FREE UK delivery and returns and over 60 designer labels to choose from including Superdry, Converse, Tommy Hilfiger and much more.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

266 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(266)

33 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wow.This company is absolutely amazing

Wow.This company is absolutely amazing. I really needed there help and they were extremely supportive and went above and beyond to help me. I would highly recommend this company. They have lots of upto date clothing very fashionable and at low prices and its all online.

2 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Super quick delivery even just before Christmas!!
Free delivery and free returns meaning I could confidently order two sizes knowing I wouldn’t be overpaying for delivery or the returns
Had a minor issue with one of my returns but it was dealt with within an hour of emailing them and the correct refund was given
A very personal service. Will definitely buy again knowing confidently i will receive a standout service
5* service and communication

9 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Very competitive prices for quality…

Very competitive prices for quality products. Fast postage. EXCELLENT CUSTOMER SERVICE!!!!!! Roger Martin went above and beyond to help me. His reply time was almost instant. Theres alot of companies out there who could learn alot from this guy. 100% i will be back. HIGHLY RECOMMEND!!!!!

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Acquistato giaccone Barbour Ashby

Acquistato Barbour ad un prezzo giusto. Arrivato come desideravo e della taglia giusta. Altra cosa positiva è che il prezzo da loro richiesto rimane quello definitivo e non si devono quindi aggiungere altre spese doganali o di IVA (come purtroppo succede con altri siti) Ottimo sito anche per l'assistenza cliente

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

First time I’ve used Standout

First time I’ve used Standout, purchased a pair of shorts at a fair price, item arrived with a few blemishes so I raised the concern to the customer service team who were happy to help resolve the issue in a blink.. Nothing but high marks from me and will no doubt use again

23 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Customer Service

Outstanding Customer Service, from Thomas and Daniel. From realising I had made an error on my order to confirming they would process a refund and cancel my order, the customer service team kept me updated. Thank you team I will definitely be using this company again

14 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Faultless customer service

I’m writing unprompted to say how impressed I am with Standout. There was a problem with the delivery of my order and Roger and the team sorted it straight away, calmly and without any hassle. I honestly can’t remember a better experience of customer service and would certainly have been waiting longer without guarantee of satisfaction with a larger organisation. I’ll be happily buying from them again for years to come. Thank you, Standout.

13 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Good range of products

Good range of products. Easy ordering. Fast free delivery (or pay 99p for day after...).
Highly recommended.
Would definitely use again...

12 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Incredible customer service

Incredible customer service. Solved an issue that was entirely of my own making but went above and beyond to help me. Would not hesitate to buy from this site again. Excellent product and even better customer service.

10 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service

I’d like to write a balanced review based on my experience with Standout which unfortunately had turned out to be a disaster. I placed an order 27/10/2025 for three items totalling £250 (well priced in all fairness). However, their chosen courier decided to leave the parcel in my building unattended and without seeking consent, that subsequently ended up going missing. Now, I contacted Standout about the issue who were rather responsive but 12 days after the event deemed it reasonable to suggest that I wait an additional 30 days for a Royal Mail investigation. The tonality of their responses seemed to have changed despite following their instructions with regards to the denial of receipt processes.

Fundamentally what Standout fail to understand is that they hold a contract with couriers of their choosing and the onus is on them to ensure safe delivery in line with consumer law. No replacement nor refund was offered and I have continually needed to initiate contact with them. So, for those of you who do intend to buy from this retailer it would be wrong to suggest that in terms of pricing they do not present themselves as a viable retailer, but in terms of problem handling be prepared to expect a rather poor remedial service.

****update****
Granted you are a small retailer, but with every respect and I truly mean no disrespect, you are transacting as a retailer all the same. GPS does not suggest safe delivery and this instance would be a great example that it does not ensure safe delivery.

27 octobre 2025
Avis spontané
Logo de Standout

Réponse de Standout

Very sorry for the issue. We do send all orders fully tracked with photo and GPS delivery. As a small company we do have to log each claim and investigation with Royal Mail - we ask for time for the response back. As it did show delivery to your address and within your hallway.

Noté 5 sur 5 étoiles

Highly recommended!

Brilliant! I purchased a Ted Baker 'Harrington' quilted jacket, to replace the same garment which had been accidentally damaged. Fantastic reduction on the RRP, the item is also available at a reduced price on some other clothing websites, but nowhere near the reduction offered by Standout. The website and ordering process is very easy to negotiate. Very rapid dispatch of the item and sent via Royal Mail Tracked. Very well packed, including a full-garment-length cellophane cover around the garment, and received in perfect condition with no fold or crush marks. Extremely happy with every aspect of my purchase and would most certainly order from this company again. Highly recommended!

29 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid At All Costs

Product not arrived but the weight of the parcel confirms it's sent??? Returns to Netherlands? Communications poor and suggest various issues all of which are mine! Avoid at all costs, a reply says I'm been abusive?, So now we have deformation as well, having the temerity to question what's been done is abusive?

21 septembre 2025
Avis spontané
Logo de Standout

Réponse de Standout

Very sorry for the issue with the order. We have tried to resolve and be polite the whole time. At no stage did we blame you for any issues. There was a delivery dispute for 1 item that we had asked some extra questions on. You have said poor communication but we responded to emails within 30 minutes, even out of hours. We provided a free returns label - which does go through Netherlands for clearance with our carrier (As your country is not the UK). We have tried our best to help and respond in a timely manner.

Noté 5 sur 5 étoiles

Super fast dispatch after ordering

Super fast dispatch after ordering! My first time using Standout - I saw they had an item on sale which I tried to buy direct from Deus ex Machina but was sold out. V pleased with the service from Standout and their Sale/discounted price.

2 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

No problems

Ordered a Ted Baker coat and it turned up as described in excellent condition. The international post was a bit slow but not their fault.

5 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Definitely Standout

Good designer clothes at discounted prices. I ordered Tommy hilfiger sweatshirt and polo good on quality fast free delivery what's not to like. Roger is the man for customer service had a issue price resolved quickly

19 juillet 2025
Avis spontané

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