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Lisez les avis des autres

Noté 5 sur 5 étoiles

On Tuesday evening, I bought a bag that was cheaper than the brand's website. I didn't get a confirmation email, so I came here to check the reviews and they put me at ease. The next morning, I got... Voir plus

Noté 5 sur 5 étoiles

Order was delivered next day which was excellent. Returns paid for by Standout and they provide Royal mail collection. Customer service reply was prompt and polite. Other online retailers could lea... Voir plus

Noté 5 sur 5 étoiles

After a mistake with address ( totally my fault) I had great customer service from this store I ordered caterpillar boots after years of wearing Dr martens (too expensive now) I got 2 pairs of c... Voir plus

Noté 5 sur 5 étoiles

My first experience of ordering on standout and what a great experience, efficient and fast delivery and Roger really helped in dispatching the order for me before I went away. I Cannot recommend them... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour hommes

Informations provenant de diverses sources externes

Men's designer clothing online at Standout. With FREE UK delivery and returns and over 60 designer labels to choose from including Superdry, Converse, Tommy Hilfiger and much more.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

266 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(266)

33 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I am from india I was ordered one…

I am from india I was ordered one jacket but suddenly i had changed my mind and I canceled my oder after this my money was stuck I thought seller would received payment . Then i was mailing them and i said return my amount standoutuk they mailed me and they told me sir we couldn’t refunded your money because when you mailed us we stopped payment . And also they send me recipe. Today I received my debited amount. This site is genius .

29 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Bought the trainers on the 22nd they…

Bought the trainers on the 22nd they arrived in less than 24 hours.
I did notice the day after receiving them they had reduced the price, after a quick email they responded and agreed to refund the difference.
Excellent customer service.

22 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience, I cannot recommend highly enough. Very competitive price, and blisteringly fast delivery (ordered PM Thur and it arrived AM Fri). Carefully packed so arrived in pristine condition.
I wanted the Schott B3 jacket, but was nervous buying it from outside of the brands own website. As they do not have a UK base I chose STANDOUT, and I’m very pleased I did. I will definitely shop here again, and will be recommending to friends and family.

22 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Stand out experience with Standout

Good experience with Standout website and deals. I bought superdry Jacket for almost half prices and well served with a query too.
Need something like this in UK to overcome other fashion stores.
Will recommend to allll!!!

9 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

First Class service

Ordered several items in the past, always faultless. Ordered an item yesterday it arrived today! Decided to order another item today, and had an email to say despatched within an hour and will no doubt arrive tomorrow. Brilliant service.

7 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

5* for Standout and especially their…

5* for Standout and especially their employee Roger.

Rogers communication throughout was excellent after an issue happened - on no fault of standouts own.

Would highly recommend, shoes came boxed and well wrapped.

Great company and fantastic staff will buy again.

7 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

5* Customer Service

In all honesty the best customer service experience I have ever had from a company. There were issues with my order (which I can accept happens), but the response and swift communication was a excellent example of how customers should be treated. Well done Roger!

Thanks,
Jason

6 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

✭✭✭✭✭ Very good, prompt amenable customer services.

✭✭✭✭✭
I happened upon this store on Google shopping. I’d never heard of it before, but I did decide to buy a puffer directly from their own site as many prices were (very) competitive & their delivery & returns policies were perfect.
The coat came promptly with Royal Mail, with updates.
Unfortunately, there was a small problem with the coat, but customer service was flawless; very quick replying to emails, amenable, wanting to help with a solution, faultless.
Quite often, you only really find out what a company’s like when there are queries/issues, but I couldn’t have asked for more, & would certainly recommend & use again.
It’s great when you find an independent store where technical ordering/delivery processes work just as well as the major corporates, but the service is more personal & close to home (& generally nicer to support smaller businesses over the likes of Amxzxn.)
We’re quick to write reviews for sites when things go wrong, but I’m even more keen to write glowing reviews when things are especially good, just as I’m doing now. ☺️

11 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Unfortunately I had to cancel as I…

Unfortunately I had to cancel as I ordered the wrong item however the reason I’m leaving this review as I was so surprised on such a prompt response and help sorting it out! Thank you! Def coming back to order from them again

4 octobre 2022
Avis spontané
Noté 4 sur 5 étoiles

Ordered EA7 gilet for 1-2 days delivery…

Fantastic place for discounts and delivery. Just need to improve by contacting customers what time delivery should arriving like other big stores.

5 mai 2022
Avis spontané
Logo de Standout

Réponse de Standout

Very sorry about that. This shows delivered within 1 day with tracking and POD. I have reached out to you to discuss as we have had no emails about this chasing?

Noté 4 sur 5 étoiles

Wrong shipping issue

I recently tried to buy a wallet from the website. But the website autofills the address. The shipping address was sent to California, I’m from North Carolina I never put California as my state the website did, everything was correct except state. When I tried to report my issue, the Phone number didn’t work, I contacted their gmail support but no response back, No change confirmation gmail. I love the deals and luxury quality wear for the best prices. Only issue was the shipping. I hope maybe next time they have an option to change the shipping address after incase the wrong state was on the wrong selection. I am very excited to buy this wallet I just wish I got a gmail back saying the problem was fixed. This was my first time buying from this website and this is my experience

28 février 2022
Avis spontané
Logo de Standout

Réponse de Standout

Hi. I am very sorry. But you have only just placed the order an hour ago!? It is out of hours but I have already responded to your emails and confirmed we have fixed the error in the address. It is fine and will be sent correctly. Unsure why a negative review has been left after an hour placing an order. Seems very unfair. The website has a dropdown to pick the state and the wrong one was chosen - but it has been fixed.

Noté 5 sur 5 étoiles

Superb online experience

Superb online experience, ordered Carhartt shorts and T shirts at a great price, super speedy delivery,
Very impressed, hadn't ordered from Standout before, be definitely ordering again *****

27 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs.

Avoid. Ordered some trainer's size 10. Shipped completely different trainer's size 8.5. No customer service, no telephone number to call. Just buy from a reputable retailer and save yourself a load of hassle and disappointment.

30 octobre 2021
Logo de Standout

Réponse de Standout

Sorry to hear that. We would never send the wrong trainers on purpose and would of course be happy to accept a return and fix this error. We have free easy UK returns. We also have great customer support and respond to all emails quickly. I can find no order from yourself so if you can contact us we can look to resolve. Thanks.

Noté 5 sur 5 étoiles

i had issues obtaining the order…

i had issues obtaining the order however it was an issue from the local fedex and their negligent customer service however standouts customer service was a 10/10 definitely ordering from there again

11 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Quick and good price

Yep, I'm another one that doesn't buy online but these guys are bang on, delivered fast, quality and price good, will definitely be going back to them, 👌

8 octobre 2021
Avis spontané

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