Startrite Shoes Avis 

Unfortunately, this review won’t be pleasant. My daughter wore this particular shoes but with the buckle for a few years from 2 to 5 years. But last two pairs would not fit her, too hard, too painful. Very hard…. Not comfortable. And even more disappointing the packaging. The box itself was torn, scratched. The bag it was in was huge and it was plastic…. I can’t express my satisfaction for the companies who still overuse plastic bags even in the size that many boxes would fit in. I wish they used paper boxes with no tape but secure glue to protect the original box. It is a frustration to receive a ruined box for the shoes that cost £67 and delivery £4
I had photographs to include with my review but no option….

PACKAGING IS AWFUL.

This is the second time I have ordered from StartRite this year to find they haven't packaged adequately which means shoes inside are damaged. The boxes aren't held together by a band and the bag is sealed so the lid of the box comes off and the shoes fall out meaning they get damaged in transit. The people who pack orders need to understand that if you're not going to use an elastic band to keep the lid of the box on, then at least fold the bag over and seal it snug to the box inside. I'm going to have to find time to return shoes I bought, because they got damaged in transit where they fell out the box, clearly crushed and pulled the sole from the tip of the shoes. From now on I will order StartRite through different online retailers.

My grandson absolutely loved these shoes. He said they were really comfortable from the first wear, his feet didn’t sweat in them, and they kept perfectly dry even in the rain. A fabulous, sturdy pair of school shoes — I’d happily recommend them to others.

£130 paid and NO SHOES! School starting…. Now..!!!!

Ordered two pairs of boys school shoes at £65 a pair.

We have had Startrite and Geox shoes since our eldest was tiny and they’ve been fantastic if you buy the better end of their ranges.

Evri failed to deliver the shoes. Made up some garbage. I’d say they stole the parcel as it was school shoes and the school season.

Startrite’s position is ‘well Evri can return the shoes and then we’ll refund you.’ Well how long is that going to take; given the shoes don’t actually exist. Instead I’m going to raise a scam ticket with my bank for failure to receive goods. Incidentally I’ve had to go out and buy two more pairs of school shoes - because we don’t have anything to wear and we can’t wait a week, two weeks, a month, never for Startrite to actually carry out a refund.

So I’ve paid for 4 pairs of shoes now. I’m £130 down and that was money needed for other things.

Disgusting customer service. They can see I didn’t receive the shoes so why they need to wait for evri before they’ll issue a refund is beyond me. EVRI clearly STOLE the parcel!! They should refund for non delivery of goods.

I wish I could give less than one star. I bought school shoes for my son that lasted 3 months before they split on the sole and broke. Start-rite replaced them and the replacement pair did the same thing. I sent a photo, but they demanded I send the actual shoes. I did this and waited, and waited and waited. They only pulled a response out of the hat when I chased them alleging it wasn't a design fault and they weren't going to replace or refund me. Conclusion: DON'T WASTE YOUR MONEY ON START-RITE, CLARKES ARE MUCH BETTER

Ordered shoes for our daughter measured the way the website recommends they weren’t wide enough so we returned them the same day we received them via Evri who handle their returns. Four days later I emailed start rite to check they had been received as Evri website said they had been returned and start rite emailed back to confirm the shoes were back with them they then advised that returns take 14 days to be refunded. They didn’t process the return until day 15 refund arrived in bank day 17. No other company takes that long to process a refund they had the shoes back 4 days after we received them why did it take them another 10 days to even process the refund ? Then a further 3 days to receive it ? Not quick and easy returns at all when you need to order more shoes but need your refund to do that. Won’t use again not worth the hassle.

Purchased school shoes for daughter. They developed a hole after 1 month wear. Contacted customer service who advised it was due to overuse. And refused to refund
They are school shoes : she wore to school
I wouldn't have spent £65 if they were only going to last a month!

I got a few pairs on sale for my little ones some to be used some to stash. When starting to use a new pair my kid developed blisters and a wound caused by bad stitching. Contacted them and no plausible solution had been offered as the order was "old" - 16 months. Disappointed that they wash their hands like this and left me with no shoes and no refund, from this brand I don't know why but I expected better - I see the other reviews now and realized I had it wrong. Lost a costumer as quality is not that great compared to other barefoot and much more softer options.

My four year old son wore their trainers for a total of FOUR DAYS before they were completely ruined, with actual holes forming at the toe! The very first day he came home with the fronts scuffed down several layers. By day four you could see his toes! They are appalling quality to develop such defects in such a short space of time. He’s four years old, at nursery. They are now unwearable. These are shoes that are supposedly designed for children…how on earth do they justify this?! What’s worse is their customer service only offered to ‘recycle’ the trainers for me!! All that money on footwear that lasted four days and their response is to bin them!

I spent £40 on school shoes for my 4 year old son. Within 6 weeks they are heavily scuffed & faded. No other shoes we've bought from Next, or from Clarkes have been this bad. The quality is worse than what you might buy from a supermarket.

Really disappointed, Startrite once stood for quality.

We have two boys and bulk-bought 6 pairs of school shoes for them. Every single pair was destroyed within a term or so of them getting them.

In some cases, the leather scuffed away until their toes were showing. On others, the soles on both shoes had multiple massive holes so their feet got wet.

Maybe the worst quality shoes I've ever bought. Worse than stuff you'd get out of Primark.

The sole on our pair of “Sketch” school shoes physically detached within 5 months. When I contacted Start-Rite, they used surface scuffs as the excuse for why the sole came off, stating that “scuffs are not normal wear and tear."
In my view, surface scuffs are inevitable, but they shouldn't cause the shoe to fall apart. This is a clear failure of the adhesive/bonding process. If a shoe made specifically for school use cannot handle a few scuffs without the sole falling off, it is not fit for purpose. Very poor quality for the price.
I also find it shocking that while Start Rite partners such as Fenwick and John Lewis are clearing this line as "discontinued," Start Rite continues to sell them at full price on your website under claims of premium durability.

Very disappointed in the shoes quality. After having them worn a couple of times, the laces were all ripped and looked like they were several months old. Unfortunately, they are integrated elastic laces so I can't replace them.

The shoe quality is great, but I had a terrible experience with Customer Service. I bought a pair of shoes on discount for £15 and when it arrived it was one foot size 7.5 (INF) and other foot 8 (INF). I emailed them with picture evidence and they were willing to send me another pair of shoes at the same price. I sent them similar shoes as the replacement pair but on their replies the next day it would always be out of stock. After a few attempts of different replacement shoe options, I gave up and I just requested a refund after 1.5 months later on something I can not make use of, then they said I have to arrange a collection for the incorrect shoes. I voiced my concerns that it's a terrible customer journey to get £15 back on a pair of shoes they send in wrong size and customer needing to spend so much time on an issue caused by them. Unfortunately, it didn't make a difference to what they needed and I cannot spend more time on arranging collections myself, wrapping up shoes, communicating so left me to write a poor review.

Not very happy with startrite shoes. Purchased for my grandson £50.00 high top boots he has had them 2 months and they
are fraying on the tongue not happy how they have worn. Startrite shoes used to
be of top quality. I am afraid that is not true now. I would have given them no stars if I could. Customer services did not want to know nor did the outlet shop on Peachman Way Norwich where they were purchased from staff not helpfull at all.

We recently had excellent customer service from Start-Rite and my daughter is loving her new shoes.

Have been buying this brand for both of my children (B&G) at primary school for the past 4 years. Always used a local family shoe shop for expert sizing and fitting in Droitwich Spa, and each and every pair has lasted each of my kids from start of term in Sept to end of term the following July.

Since purchasing each a pair in Aug 25, both pairs have started to fail within 5-6 months beneath the Big Toe area of the sole and the heal has also collapsed on both pairs virtually failing on both pairs at the same time! Additionally, the interior of each child's shoe has also become threadbare and the sole has disintegrated.

In my opinion this is due to cheap manufacturing and poor quality materials.

Will NEVER be spending good money on this brand of shoe again!

Lovely shoes 😍 bought a cute pair of pink canvas dabs. Well made and chuffed they can be thrown in washing machine. I'll be back for school shoes soon!

Be cautious about Start-Rite’s claims of durability. I’ve purchased from them before and was previously happy with the quality, which is why I chose them again. But this time, I was very disappointed.

One pair of school shoes was badly damaged in less than three months of normal daily use. When I contacted customer service, they simply blamed the damage on my child rather than taking any responsibility.

For a brand that promotes its shoes as suitable for everyday school wear, this response was unacceptable. I expected better product quality — and much better support.

If I could give zero stars, I would.

My daughter has been wearing the navy blue patent puzzle shoe for 5 months as a first walker shoe (had been walking 2 months before this). This shoe has been great as she has gained confidence walking. They haven't really scuffed at all despite falling over lots and wearing a lot including at nursery. She seems comfortable in them and has been choosing them over her other shoes. Easy to get on and off. Her feet are a G and they fit well.