StockCharts.com Avis 

118
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Lots of futures on this trading platform. It's easy to use and have tons of indicators to chose from as well as a good library for supporting these indicators with detailed explanations. Scan is easy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great charts I use daily. Good scans to search for relevant charts and research, with various examples I can use when desired and easily modify. Alerts sent to my email are useful. While I don't use t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

In beginning I had to learn english . Chartscool was great for this because I also knew nothing about stocks or technical analysis.then all the comments and articals came to help me more. I remember A... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Stockcharts has been a key component of my investing toolset for more than a decade. While I'm only a "basic" user, the process of building charts and analyzing them is now a fundamental component of... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels
  2. aussi dans
  3. Services d'information

Écrit par l'entreprise

StockCharts.com is a leading financial charting platform built to help investors and traders make smarter, more confident decisions. Our powerful, easy-to-use tools deliver clear, customizable charts, advanced technical indicators, and reliable market data, all in one place. From beginners learning the basics to experienced traders refining their edge, StockCharts supports every stage of the investing journey. We combine intuitive technology with expert insights and educational resources to help you identify trends, manage risk, and stay ahead of market movements. With decades of experience and a focus on clarity, reliability, and innovation, StockCharts empowers you to cut through the noise and see what matters most in the market.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

118 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(118)

107 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent technical support

In addition to the platform being an exceptional value. The technical support is excellent. Questions are answered accurately and promptly alone with unsolicited suggestions to enable using the platform more effectively.

30 septembre 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We’re thrilled to hear that you find the platform an exceptional value and that our technical support has been accurate, prompt, and helpful with suggestions for getting even more from StockCharts. This is exactly why we do what we do. Thanks for being a subscriber!

Noté 5 sur 5 étoiles

Great understanding and great…

Great understanding and great responsiveness when contacting tech support.

27 septembre 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We’re so glad to hear that you’ve found our tech support team both responsive and understanding. This is exactly why we do what we do. Thanks for being a subscriber.

Noté 5 sur 5 étoiles

Appreciate timeliness

25 septembre 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We’re happy to hear you appreciate the timeliness of our support. It’s important to us that you get the help you need when you need it. Thanks for being a subscriber!

Noté 5 sur 5 étoiles

Prompt, Helpful

Prompt, very helpful response

1 septembre 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We’re so glad to hear you found our response prompt and helpful! This is exactly why we do what we do. Thanks for being a subscriber!

Noté 5 sur 5 étoiles

The Best charts in my experience

The Best charts in my experience

30 juillet 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We are thrilled to hear you find our charts to be the best! This is exactly why we do what we do. Thanks for being a subscriber.

Noté 2 sur 5 étoiles

Great Charting, Terrible Customer Support

I've been using stockcharts for a few months and I like the charting tools. However, I'm not very happy about their customer support. They tend to reply fast for simple questions. But anytime I ask something more complex or detailed, they basically ghost me. They ignored my emails for months even after multiple follow ups. Super frustrating. I've also noticed some data discrepancies that make me really concerned, and I've never got a solid answer from support.

16 juillet 2026
Avis spontané
Logo de StockCharts.com

Réponse de StockCharts.com

Your concern about delays in receiving responses to more complex questions, along with the data discrepancies you’ve encountered, is something we take seriously. We would like to learn more about your experience and ensure these issues are properly addressed. Please reach out to us at support@stockcharts.com

Noté 4 sur 5 étoiles

It has been a good service for me

It has been a good service for me. The only suggestion I may have is the % up or down . Is it possible to have it stay on a particular stock in the same place without moving unless I personally move it and maybe include 123% and 136% as well but it's not a big deal.

14 juillet 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We’re glad to hear the service has been working well for you. Your point about keeping the % up/down indicator fixed in place (and expanding the percentage levels) is fair and noted. We would like to understand more. Please reach out to us at support@stockcharts.com.

Noté 5 sur 5 étoiles

Very useful information

Very useful information, accurate and timely!

1 juillet 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We’re glad to hear you find the information accurate and timely. This is exactly why we do what we do. Thanks for being a subscriber.

Noté 4 sur 5 étoiles

You have added a lot support for my…

You have added a lot support for my analysis.

30 juin 2026
Logo de StockCharts.com

Réponse de StockCharts.com

It is great to hear StockCharts has provided the support for your analysis. This is exactly why we do what we do. Thanks for being a subscriber.

Noté 5 sur 5 étoiles

Lots of futures on this trading…

Lots of futures on this trading platform. It's easy to use and have tons of indicators to chose from as well as a good library for supporting these indicators with detailed explanations. Scan is easy to use and have already preloaded samples available. Market carpet and sector drill-down makes life easy for anybody. Bottom line a great platform for any level of experience traders and investors.

30 juin 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We’re glad to hear you’re enjoying the wide range of indicators, easy-to-use scans, and features like the Market Carpet and sector drill-down. This is exactly why we do what we do. Thanks for being a subscriber.

Noté 5 sur 5 étoiles

The system is simple to use for…

The system is simple to use for scanning and modifying my chart criteria when it is important. I can review my holdings within minutes and can update my list multiple times a day with ease.

30 juin 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We’re glad to hear how easy it is for you to scan, modify your chart criteria, and quickly review and update your holdings throughout the day. We truly appreciate your support. It’s what keeps us going! Thanks for being a subscriber.

Noté 5 sur 5 étoiles

I like how the newer chart system…

I like how the newer chart system auto-refreshes by default, rather than a pull-down window that asks if you want 15 seconds, 30 seconds, or no refresh. That older feature never made any sense to me.

30 juin 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We’re glad to hear you’re enjoying the newer auto-refreshing chart system and the smoother experience compared to the older refresh options. This is exactly why we do what we do. Thanks for being a subscriber.

Noté 5 sur 5 étoiles

awesome all you need is an API and…

awesome all you need is an API and longer histories and earn triple

30 juin 2026
Logo de StockCharts.com

Réponse de StockCharts.com

It is great to hear you find StockCharts awesome. Your call for an API and longer histories is fair and noted. This is exactly why we do what we do. Thanks for being a subscriber.

Noté 4 sur 5 étoiles

Market close data updates

Overall the experience was great as the issue I reported was fixed quickly.
The only thing to report is that during our exchanges there was sometime long period with no information at all. A quick "the issue has been identified, we are working on it, we will let you know of our progress" woul have been nice

16 juin 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We’re glad to hear your issue was resolved quickly and that your overall experience was positive. Your point about the lack of communication during the process is fair and noted. Thanks for being a subscriber.

Noté 5 sur 5 étoiles

Responses to inquiries on a very timely basis

Responded on a very timely basis

30 juin 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We’re delighted to hear that your inquiries are being answered promptly. That’s exactly the level of service we strive to provide. Thank you for being a valued subscriber.

Noté 4 sur 5 étoiles

Annotations

You removed my ability to annotate the P&F charts, otherwise it would be 5 stars.

30 juin 2026
Logo de StockCharts.com

Réponse de StockCharts.com

Your point about not being able to annotate P&F charts is fair and noted. We would like to understand more. Please reach out to us at support@stockcharts.com.

Noté 1 sur 5 étoiles

No customer service

Whenever I send a question or ask for clarification on something, I have never not ever received a reply. Otherwise, I like the website.

30 juin 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We’re really sorry to hear that you haven’t received a response to your support requests. This is a concern we take seriously. We would like to learn more about your experience. Please reach out to us at support@stockcharts.com.

Noté 5 sur 5 étoiles

Great charts!

The interactive chart features are great!

24 juin 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We love hearing that you’re enjoying the interactive chart features! This is exactly why we do what we do. Thanks for being a subscriber.

Noté 1 sur 5 étoiles

Extremely disappointed

Extremely disappointed with StockCharts.com. When their website went down, I sent multiple emails to support asking for an explanation and potential compensation, but I was met with complete indifference. Their response, which took a very long time, was dismissive and lacked any accountability or apology. As a user of over ten years, this terrible customer service has led me to cancel my subscription immediately. Avoid."

7 novembre 2025
Logo de StockCharts.com

Réponse de StockCharts.com

Your concern about the service outage and the delayed, unsatisfactory support response is something we take seriously. While the disruption was caused by a widespread AWS outage outside of our control, we understand how frustrating this experience must have been. We would like to learn more about your experience. Please reach out to us at support@stockcharts.com.

Noté 5 sur 5 étoiles

Scan programming flexibility.

The programming flexibility to scan through the entire stock universe based on my specific criteria. This saves a large amount of time. Additionally, the ability to craft a chart using many different indicators and parameters.

23 juin 2026
Logo de StockCharts.com

Réponse de StockCharts.com

We’re glad to hear the programming flexibility helps you scan the entire stock universe based on your specific criteria and save valuable time. This is exactly why we do what we do. Thanks for being a subscriber.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus