The Stone & Tile Company Avis 

2 284
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing experience dealing with The Stone & Tile company from start to finish. It was a small project tiling my front path and chose the black and white mosaic design with a border and corners. Wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Much better choice, value and quality than the chain stores. Brilliant sample service. Easy to use website helps you to choose a selection of different tiles, including guidance on complimentary opt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Superb service and very speedy. Ordered 2 samples for a project and really impressed with the quality of the products. Definitely ordering our chosen one to complete the final jigsaw piece to our exte... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From seeing their ad initially on facebook, to visiting the showroom in Coalville, the whole experience was a pleasure. The service and support from Sarah and the warehouse team helping bring our orde... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de carrelage
  2. aussi dans
  3. Décorateur d'intérieur
  4. Magasin de revêtements de sol

Écrit par l'entreprise

At Stone Tile Company, we take pride in providing Stylish Tiles For Less! Our tile collection features an array of fresh, contemporary styles - from sleek, chic floor tiles to one-of-a-kind feature wall options. Sourced directly from top-tier manufacturers, we ensure exceptional quality without the premium price tag. Whether you're tackling a full-scale renovation or simply refreshing a single room, we've got the perfect tiles to bring your vision to life. We also have a showroom open Monday to Friday 9:00am-5:00pm to browse our tiles and make purchases. For those who prefer to shop on the weekend, you're welcome to stop by on Saturdays 9:30-1:30pm for a leisurely browse, Please note though we do not offer collections on Saturdays.


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4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(2 284)

149 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service and quality samples

Excellent service and quality samples , that arrived within 48hrs.

We'll be ordering for our project soon

23 septembre 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your fantastic review! We’re delighted to hear that you were pleased with the quality of the samples and our service, and that they arrived so quickly. We really appreciate your kind words and look forward to helping you with your project soon!

Sarah Lee
Customer Sales & Trade Manager

Noté 5 sur 5 étoiles

Samples arrived in good time and are…

Samples arrived in good time and are perfect for what we need. Will be placing a full order soon

25 septembre 2026
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Réponse de The Stone & Tile Company

Thank you so much for your lovely review! We’re delighted to hear that your samples arrived promptly and were exactly what you needed. We really appreciate you choosing us and look forward to helping you with your full order soon!

Sarah Lee
Customer Sales & Trade Manager

Noté 5 sur 5 étoiles

Great

Great, thanks so much, received very quickly, efficient sample.

22 septembre 2026
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Réponse de The Stone & Tile Company

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you received your sample so quickly and were happy with our efficient service. We really appreciate your kind feedback and hope to assist you again soon!

Sarah Lee
Customer Sales & Trade Manager.

Noté 5 sur 5 étoiles

Speedy delivery and excellent…

Speedy delivery and excellent communication thanks

17 septembre 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your kind review! We’re delighted you were happy with the speedy delivery and communication.

Sarah Lee
Customer Sales & Trade Manager

Noté 5 sur 5 étoiles

Fast

Really quick delivery and well packaged. Good customer service when I had a question too.

15 septembre 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your 5-star review! We’re delighted to hear that your order arrived quickly and well packaged, and that our customer service team was able to help with your question. We really appreciate your kind words and your support!

Sarah Lee
Customer Sales & Trade Manager

Noté 5 sur 5 étoiles

Fabulous customer experience.

Amazing experience dealing with The Stone & Tile company from start to finish. It was a small project tiling my front path and chose the black and white mosaic design with a border and corners. Working out the amounts was a little tricky but after sending the dimensions Linda from Customer Services replied with the amount of corners, borders, tiles, adhesive and grout required ( pretty much spot on too).
Prompt delivery (3 days) via a small pallet delivery firm. Top quality tiles received and I’m extremely impressed with the finish.
It’s not very often unfortunately that you receive this kind of customer service these days but this company has exceeded expectations on all elements.
Highly recommended.
Neil Smith

4 septembre 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your lovely review Neil and for taking the time to share your experience! We’re absolutely delighted to hear that you’re so pleased with your Victorian black and white mosaic front path and the quality of the finished result.

It’s wonderful to know that we were able to make the ordering process straightforward for you and that your delivery arrived promptly and safely.

We really appreciate your kind words about our customer service, and your lovely comments will most certainly be passed on to Linda, who will be thrilled to hear them!

Thank you again for choosing The Stone & Tile Company . It was a pleasure to help with your project, and we hope you enjoy your new path for many years to come!

Sarah Lee
Customer Service & Trade Manager

Noté 5 sur 5 étoiles

What an amazing company

What an amazing company. Beautiful range of tile, great delivery. Always kept me up to date. Sarah was fantastic at helping me.
Highly recommend.

27 août 2026
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Réponse de The Stone & Tile Company

Thank you so much for this lovely review! We're thrilled you love the tile range and that our delivery updates kept you in the loop. I'll be sure to pass on your kind words as it really means a lot. Thanks again for taking the time to leave this, and for choosing us.

Linda Booth
Customer Service Manager

Noté 5 sur 5 étoiles

I ordered some tile samples

I ordered some tile samples, it came quick and well packaged.

15 août 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your lovely review! We’re so pleased your tile samples arrived promptly and in perfect condition. We hope they help you find the perfect tiles for your project!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Excellent customer service and products

From seeing their ad initially on facebook, to visiting the showroom in Coalville, the whole experience was a pleasure. The service and support from Sarah and the warehouse team helping bring our order to our car, was impeccable. It is so refreshing to know exemplary customer service still exists and working with them made our tile decisions so much easier! Cannot recommend highly enough!

13 août 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your wonderful 5-star review! ⭐ We’re absolutely delighted to hear that you enjoyed your experience with us, from discovering us on Facebook to visiting our Coalville showroom.

We’ll be sure to pass your kind words on to Sarah and the warehouse team - they’ll be thrilled to know their help made such a difference. 😊

It was a pleasure helping you with your tile choices, and we really appreciate your recommendation. We hope you love your new tiles!

Linda Booth
Customer Service Manager.

Noté 5 sur 5 étoiles

Sage green

Choose my tile colour and style. they arrived free within a few days. I absolutely love them and will be ordering them for my new shower room. Having the physical tile allows you to check the colour at different times of the day and with paint colours and hardware.

14 août 2026
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Réponse de The Stone & Tile Company

Thank you so much for your fantastic 5-star review! We're so pleased to hear the tile samples arrived quickly and that they've helped you choose the perfect colour and style for your new shower room. You're absolutely right-seeing the tiles in your own space and comparing them with your paint colours and hardware makes all the difference. We can't wait to help with your full order and hope you love the finished result.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Beautiful product quick delivery very…

Beautiful product quick delivery very impressed just need to measure up & order definitely recommend beautiful products!!

14 août 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your wonderful 5-star review! We're delighted to hear you were impressed with the quality of our products and our quick delivery. We hope measuring up goes smoothly, and we look forward to helping you with your full order. Thank you for your recommendation- we really appreciate your support.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Beautiful tile sample so I'm ordering…

Beautiful tile sample so I'm ordering them.

14 août 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your 5-star review! We're delighted you love the tile sample. We hope the full order exceeds your expectations, and we can't wait to see your finished project. If you have any questions along the way, we're always happy to help. Enjoy your new tiles!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Lovely product samples

Lovely product samples, delivered quickly. And they were just what I wanted for my bathroom, so the tile search is over!

10 août 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your lovely 5-star review! We’re delighted to hear that your samples arrived quickly and that you found exactly what you were looking for. We hope your new bathroom looks fantastic!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Excellent service

Excellent service with sample supply.Now need to make decision before proceeding.

9 août 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your 5-star review! We’re delighted to hear that you were happy with our sample service.

We know choosing the right tiles can be a difficult decision, so we hope having the samples to see in your own space makes choosing that little bit easier. Take your time, and we hope you find the perfect tiles for your project!

Thank you again for choosing us, and we look forward to helping you when you’re ready to proceed.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Excellent sample service

Much better choice, value and quality than the chain stores. Brilliant sample service. Easy to use website helps you to choose a selection of different tiles, including guidance on complimentary options. Having videos and also seeing in the tiles in different project is really helpful. Tiles samples arrive well packaged and are easy pop into the bathroom/shower room so you can see how the colours and textures work in situ.
Have made our choices, although it was tricky as they were all gorgeous, and will be putting in an order. Looking forwards to seeing them in our new home and enjoying them for years to come.
Many thanks.

9 août 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for taking the time to leave such a lovely review. We’re so pleased to hear that you enjoyed the experience of choosing your tiles with us.

Finding the right tiles for a new home can be a big decision, so it’s great to know that our samples, videos and project inspiration helped you visualise how everything would work together. We love hearing that you were able to try the samples in your own bathroom and see the colours and textures in the space before making your final decision.

And we completely understand how difficult it can be to narrow down the choices when there are so many favourites! 😊

We’re thrilled that you’ve found your tiles and wish you all the best with your new home. We hope you’ll love the finished result and enjoy your tiles for many years to come.

Thank you once again for your kind words and for choosing us.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

I only ordered 2 samples but they…

I only ordered 2 samples but they arrived quick and was great to see them against the wall. Sadly we have seen a 3rd one I think we like more on there website so I will be looking into it and choosing out of the 3

3 août 2026
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Réponse de The Stone & Tile Company

Thank you for your review! We’re glad the samples arrived quickly and helped you compare the options against your wall. We hope you find the perfect one for your project!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Quick turnaround

Quick turnaround in ordering the samples, well packaged, and arrived on time. I will be ordering for the project.

27 juillet 2026
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Réponse de The Stone & Tile Company

Thank you for your lovely review! We’re delighted the samples arrived quickly and safely. We look forward to helping with your project!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Good quality

Delivered on time. Great quality but unfortunately the colour didn't match my kitchen.

30 juillet 2026
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Réponse de The Stone & Tile Company

Thank you for your review! We’re pleased you were happy with the quality and delivery. We’re sorry the colour wasn’t quite right for your kitchen - please get in touch and we’d be happy to help you find a better match. 😊

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

It was easy to view tiles and order…

It was easy to view tiles and order samples, the samples arrived very quickly and professionally packed. 10 out of 10.

28 juillet 2026
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Réponse de The Stone & Tile Company

Thank you so much for your 10/10 review! We’re delighted you found the ordering process easy and were pleased with the speedy delivery and packaging. 😊

Sarah Lee
Senior Customer Service Advisor.

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