After collecting my car after a major service within 1 mile of driving the restricted performance light came on I had collect my car at the end of the day on a Friday and they had left and closed for... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementGraiseley Hill, WV2 4HQ Wolverhampton, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt t... Voir plus
L'entreprise a répondu
Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring... Voir plus
L'entreprise a répondu
What a Reception team! The fantastic experience started right at the front door! We were greeted by a lovely receptionist called Sally she was incredibly warm, professional, and welcoming. She offere... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
Graiseley Hill, WV2 4HQ, Wolverhampton, England, Royaume-Uni
- 01902 212 904
4,1
Bien
174 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Stratstone - Land Rover Wolverhampton
Hi Valerie,
We are delighted to hear you had a positive experience with our service.
Stratstone Customer Services
Very happy with main dealer
Took car at 8 am, for full service and rear brake discs and pads. Asked if the car could be ready for for 1pm. All work done and completed on time.
6 mai 2025
Réponse de Stratstone - Land Rover Wolverhampton
Hi Shaun,
We appreciate your feedback and are glad to hear that your car service was completed on time.
We strive to provide efficient and timely service to all our customers.
Stratstone Customer Services
Réponse de Stratstone - Land Rover Wolverhampton
Hi Christopher,
Thank you for your kind words.
We appreciate you taking the time to share your positive experience.
Stratstone Customer Services
Software issue
Software issue was not resolved after the forth time of asking and bring the car in, and after pointing out the software message to your member of staff on arrival.
23 avril 2025
Réponse de Stratstone - Land Rover Wolverhampton
Hi Andrew,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.
Thank you,
Stratstone Customer Services
Nothing too much trouble …
Nothing too much trouble they are efficient and friendly very professional I was offered a hot drink on arrival both to drop my car off and again to collect it lovely service
15 avril 2025
Réponse de Stratstone - Land Rover Wolverhampton
Hi Sarah,
We are delighted to hear that you found our staff efficient, friendly, and professional.
We appreciate your kind words about the service you received, including the hot drinks offered.
We are glad you had a positive experience.
Stratstone Customer Services
Service chap Keith very helpful went…
Service chap Keith very helpful went above and beyond. Thank you
7 janvier 2025
Réponse de Stratstone - Land Rover Wolverhampton
Hi Maria,
We appreciate your kind words about Keith and are glad to hear you had a positive experience.
Stratstone Customer Services
Shocking aftersales service.
Shocking aftersales service.
I purchased two brand new Range Rover Autobiography Sports from them on the same day and have a wind noise problem on one. 9 months later i am still waiting for them to resolve the issue after lots of e mails and call going unanswered.
I will never buy anything from this dealership ever again.
24 mai 2024
Avis spontané
Réponse de Stratstone - Land Rover Wolverhampton
Hi,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@stratstone.com and we will ensure to put you i n contact with the leadership team.
Thank you,
Stratstone Customer Services
Good service
Very nice and friendly staff come on time to collect my car and drop back no stress very easy and smooth service
17 décembre 2024
Réponse de Stratstone - Land Rover Wolverhampton
Hello,
Thank you for your kind words!
We're delighted to hear you had a positive experience with our service.
Stratstone Customer Services
Great customer service.
16 décembre 2024
Réponse de Stratstone - Land Rover Wolverhampton
Hi Enid,
It is wonderful to receive such a positive review!
All the best!
Stratstone Customer Services
Réponse de Stratstone - Land Rover Wolverhampton
Hi Graham,
We appreciate your kind words and are glad you noticed our attention to detail.
Stratstone Customer Services
Polite serice staff and repairs carried…
Polite serice staff and repairs carried out within time guidlines given
12 décembre 2024
Réponse de Stratstone - Land Rover Wolverhampton
Hi,
Thank you for your kind words.
We are delighted to hear that you had a positive experience with our staff and service.
Stratstone Customer Services
Réponse de Stratstone - Land Rover Wolverhampton
Hi Paul,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Stratstone Customer Services
The quality of the staff and their…
The quality of the staff and their training of how to impress customers.
6 décembre 2024
Réponse de Stratstone - Land Rover Wolverhampton
Hi Peter,
We appreciate your feedback and are glad to hear you were impressed by our staff's dedication to providing excellent customer service.
Stratstone Customer Services
Réponse de Stratstone - Land Rover Wolverhampton
Hi Greg,
Thank you for your kind words.
We're delighted to hear you had a positive experience.
Stratstone Customer Services
Excellent customer service.
4 décembre 2024
Réponse de Stratstone - Land Rover Wolverhampton
Hi Bryan,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Réponse de Stratstone - Land Rover Wolverhampton
Hi Mr Peter,
Thank you for your kind words.
We appreciate your feedback and are glad you were satisfied with our service.
Stratstone Customer Services
Very professional outfit
18 novembre 2024
Réponse de Stratstone - Land Rover Wolverhampton
Hi Philip,
Thanks for the great rating!
We are always happy to help.
Stratstone Customer Services
Excellent customer service
Compared to a dealership closer to Worcester, what a contrast. This dealership provides an excellent customer service, they can’t do enough for you. Really please with how they looked after me.
19 novembre 2024
Réponse de Stratstone - Land Rover Wolverhampton
Hello Pete,
We are thrilled to hear about your positive experience.
We strive to provide exceptional customer service and are delighted that you felt well taken care of.
Stratstone Customer Services
I was kept informed by Stevie on…
I was kept informed by Stevie on service and my car’s issues all seem to be sorted after the recall.
18 novembre 2024
Réponse de Stratstone - Land Rover Wolverhampton
Hi Malcolm,
We're so glad to hear that Stevie kept you informed throughout the process.
We appreciate your feedback and are happy to hear that your car's issues have been resolved.
Stratstone Customer Services
Always great service
Always great service. Vicky always helpful. Been dealing with her for 11 years.
9 novembre 2024
Réponse de Stratstone - Land Rover Wolverhampton
Hi Mr Smith,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience at Land Rover Wolverhampton.
Have a lovely day!
Stratstone Customer Services
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