Purchased a car from AJ and he was really helpful and professional. Top class service! I have contacted him several times since and he has been really helpful. All the staff have been very helpful. If... Voir plus
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Lisez les avis des autres
We were looking to upgrade our existing Mini Countryman for a younger model. Searched everywhere for several months all to no avail. Came across Stratstones who had in stock exactly what we wanted.... Voir plus
L'entreprise a répondu
We visited Harrogate Mini not quite knowing what we wanted, we were met by friendly staff who were more than happy to assist. We spoke with Alex who was patient, knowledgeable and just a really appro... Voir plus
L'entreprise a répondu
Review of Stratstone Harrogate MINI Dealership - Good morning, how can we help you ? Me - I'd like to park my car safely in the car park for its MOT and then when I collect it, I'd like you... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
Wetherby Rd, HG3 1DH, Harrogate, Royaume-Uni
- 01423 449990
4,3
Excellent
202 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Stratstone - MINI Harrogate
Hi Stephen,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Routine service check on Mini
Routine service check on Mini. Excellent service as ever - well looked after from start to end - thoroughly recommend
11 mai 2022
Réponse de Stratstone - MINI Harrogate
Hi Mr Priestley,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Réponse de Stratstone - MINI Harrogate
Hi,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Amazing sales team
Amazing customer service from when I walked in to when I picked up my gorgeous new MINI! Very friendly, no pressure approach that made me feel so comfortable! Big thanks to Claire and all the sales staff! Highly recommended!!
4 mai 2022
Avis spontané
Réponse de Stratstone - MINI Harrogate
Hello Pauline,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Very good service from start to finish
Very good service from start to finish, thorough and efficient.
27 avril 2022
Réponse de Stratstone - MINI Harrogate
Hi,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Very happy to help and friendly.
23 avril 2022
Réponse de Stratstone - MINI Harrogate
Hello Jason,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Very good experience
Very helpful and kind staff, was able to get the mini I wanted very quickly and the whole process was explained well- overall very good experience.
19 avril 2022
Réponse de Stratstone - MINI Harrogate
Hi Lix,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Réponse de Stratstone - MINI Harrogate
Hi Stefanie,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Services
Réponse de Stratstone - MINI Harrogate
Hi Sunita,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Services
A Great Service from Stratstone Mini, Harrogate.
We first contacted Andy at Strastone late last week to enquire about exchanging our Mini before the end of the lease agreement. From then on everything went really smoothly. Andy sourced a vehicle from another dealership that met our requirements perfectly within 2 days of the enquiry. We agreed the terms of swapping the lease across to new vehicle and arranged an appointment to test drive and, assuming we liked the car, complete the formalities. We pointed out that for business reasons we had a limited time available at the appointment. Andy dealt with everything superbly. He had prepared a lot of the necessary documents ahead of time and it was a really smooth process thereafter. Andy was excellentto deal with, very personable and professional. This is the fifth Mini we have purchased from Stratstone and we will definitely be back again. We can recommend this dealership and their staff to any prospective purchaser - they are brilliant.
1 avril 2022
Avis spontané
Réponse de Stratstone - MINI Harrogate
Hi Phil,
Thank you for reviewing your experience at our MINI branch in Harrogate.
It sounds like Andy has done a fantastic job helping you. I'll be sure to pass your kind review on to him, he'll appreciate this a lot.
Thanks again!
Customer Services
Réponse de Stratstone - MINI Harrogate
Hi,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Wonderful experience
Andy, Retail Sales Specialist, was very nice and helpful. Professional advices and services are provided.
23 mars 2022
Réponse de Stratstone - MINI Harrogate
Hi Carmen,
At MINI in Harrogate we sincerely value your review.
Thanks for such a positive rating!
Take care,
Customer Services
Réponse de Stratstone - MINI Harrogate
Hello,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
1st Class
Friendly, knowledgeable staff throughout the dealership really enhances the Mini experience
19 mars 2022
Réponse de Stratstone - MINI Harrogate
Hi John,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Customer Services
Having dealt with Harrogate mini I can…
Having dealt with Harrogate mini I can say what a positive experience it was. All staff I encountered were very competent and professional. A very well organised and run team. They are a credit to Stratstone and I have recommended them to many friends and family
15 mars 2022
Réponse de Stratstone - MINI Harrogate
Hi Neil,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Excellent Service & customer attention…
Excellent Service & customer attention as usual
PS Maybe too many Customer Feedbacks & Sueveys ( This Survey was sent to me before I'd collected my car!! )
11 mars 2022
Réponse de Stratstone - MINI Harrogate
Hi Andrew,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Harrogate.
Have a nice day!
Customer Services
Fantastic service
Fantastic service. Explained everything fully about the car and the finance. Polite and friendly and not too pushy
11 mars 2022
Réponse de Stratstone - MINI Harrogate
Hi Liz,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Excellent
Given a service timeslot and everything went as planned. Text sent to advise car was ready for, early, collection. Customer service was excellent.
10 mars 2022
Réponse de Stratstone - MINI Harrogate
Hi,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Customer Services
Very helpful and quick
9 mars 2022
Réponse de Stratstone - MINI Harrogate
Hi Richard,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Servicing at Stratstone Mini, Harrogate
Helpful, efficient and very friendly staff. Highly recommended.
4 mars 2022
Réponse de Stratstone - MINI Harrogate
Hi,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
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