Stratstone - MINI Harrogate Avis 

202
TrustScore 4.5 sur 5

4,3

Wetherby Rd, HG3 1DH Harrogate, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Purchased a car from AJ and he was really helpful and professional. Top class service! I have contacted him several times since and he has been really helpful. All the staff have been very helpful. If... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were looking to upgrade our existing Mini Countryman for a younger model. Searched everywhere for several months all to no avail. Came across Stratstones who had in stock exactly what we wanted.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited Harrogate Mini not quite knowing what we wanted, we were met by friendly staff who were more than happy to assist. We spoke with Alex who was patient, knowledgeable and just a really appro... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Review of Stratstone Harrogate MINI Dealership - Good morning, how can we help you ? Me - I'd like to park my car safely in the car park for its MOT and then when I collect it, I'd like you... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Fabricant de voitures
  4. Garage automobile
  5. Service de vidange d'huile
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

202 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(202)

4 132 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I booked my daughters car in for Service - Great customer care and service

I booked my daughters car in for service and it was completed very quickly. Everyone was friendly, both Richard and Jeremy were very helpful and efficient. Would have no issues recommending Stratstone to anyone.
Joe Kissane

19 janvier 2022
Logo de Stratstone - MINI Harrogate

Réponse de Stratstone - MINI Harrogate

Hi Joe,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

Noté 5 sur 5 étoiles

A great team

A great team, nothing too much trouble from start to finish. Definitely recommend took all the stress out of buying a car. A relaxed, no pressure approach !!

16 janvier 2022
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Réponse de Stratstone - MINI Harrogate

Hello Robert,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

Noté 5 sur 5 étoiles

I do enjoy the experience of having my…

I do enjoy the experience of having my car serviced and maintained here.
They are always great.

16 janvier 2022
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Réponse de Stratstone - MINI Harrogate

Hi Clare,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

Noté 5 sur 5 étoiles

The staff in the service team here are…1st service

The staff in the service team here are helpful and friendly. The service is prompt and I liked getting the service technicians video.

Overall, very satisfactory

15 janvier 2022
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Réponse de Stratstone - MINI Harrogate

Hello,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Noté 5 sur 5 étoiles
Logo de Stratstone - MINI Harrogate

Réponse de Stratstone - MINI Harrogate

Hi Eileen,

We are delighted to see such a positive review.

Have a great day!
Customer Services

Noté 5 sur 5 étoiles

Happy !!

Always great service and professional repairs, and of course Quality cars.

1 janvier 2022
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Réponse de Stratstone - MINI Harrogate

Hi Stephen,

Thank you for such a positive review.

Have a wonderful day!
Customer Services

Noté 5 sur 5 étoiles

Highly Recommend 5 Star Service

Stratstone Mini and the team provided us with a great experience in purchasing our new Electric Mini Collection and we wouldn’t hesitate to Highly recommend them.

1 janvier 2022
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Réponse de Stratstone - MINI Harrogate

Hi Jo,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Noté 5 sur 5 étoiles

New Mini Cooper S Exclusive

On the whole buying a new car from the Harrogate Stratstone Mini dealership was a painless, pleasurable experience. Only slightly let down by a couple of failures in communication!

29 décembre 2021
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Réponse de Stratstone - MINI Harrogate

Hi Mike,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

Noté 5 sur 5 étoiles

The service team at Mini Harrogate are…

The service team at Mini Harrogate are great. Welcoming, friendly and efficient. They made the mot and service stress-free.

23 décembre 2021
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Réponse de Stratstone - MINI Harrogate

Hi,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Noté 5 sur 5 étoiles

Very good service.

15 décembre 2021
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Réponse de Stratstone - MINI Harrogate

Hi,

Thank you for choosing the MINI branch in Harrogate!

All the best!
Customer Services

Noté 5 sur 5 étoiles

Collection of New Mini Cooper

Andy was very helpful and all went smoothly with collection of my new car on Sunday

14 décembre 2021
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Réponse de Stratstone - MINI Harrogate

Hi John,

A big thank you for leaving us a 5* review!

Have a lovely day!
Customer Services

Noté 5 sur 5 étoiles

Professional and friendly

Fabulous team. All friendly, approachable and professional, from booking in (thanks ryan) to dropping my car off and collecting courtesy car. Mot was done within time stated and car was cleaned inside and out - thanks richard and Jeremy. Will be back for a service next year!

14 décembre 2021
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Réponse de Stratstone - MINI Harrogate

Hello Lizlou,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

Noté 5 sur 5 étoiles

Stratstone Harrogate

We recently purchased a mini from Stratstone Harrogate and had a great experience with Ed who sold the car to us. Also with the team in the showroom who were extremely welcoming. Highly recommended.

10 décembre 2021
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Réponse de Stratstone - MINI Harrogate

Hi Deborah,

Thank you for giving the MINI branch in Harrogate such a great review!

It really means a lot to us.

Thanks again!
Customer Services

Noté 5 sur 5 étoiles

As always an excellent service

As always an excellent service, staff extremely helpful considerate friendly and polite, couldn’t ask for more 👍

7 décembre 2021
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Réponse de Stratstone - MINI Harrogate

Hi Sophie,

Thank you for giving the MINI branch in Harrogate such a great review!

It really means a lot to us.

Thanks again!
Customer Services

Noté 5 sur 5 étoiles

Super Team

Over the years Stratstone Mini Harrogate have maintained a high level of customer service. The team are always welcoming, friendly and helpful. Thank you!

4 décembre 2021
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Réponse de Stratstone - MINI Harrogate

Hi Mrs Diclemente,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Customer Services

Noté 5 sur 5 étoiles

Well done Mini

I’ve been buying minis for over 7 years now and this time around was just as good an experience as on previous occasions. On day one I dealt with Ed when going in for a quote and he made that very straight forward and easy, no messing or attempts at wheeler dealing (which puts me off going shopping for a car). He was thorough in going over all the details of the car and the figures and, from order date to delivery day he kept in touch about progress. Lewis then helped me with finalising some documentation when Ed was busy and he was a pleasure to deal with, very down to earth, professional, courteous, thorough, and nothing was too much trouble. It was the same when I went back to collect my new car, Lewis was there and helping Jordan to tie up all the paperwork and that was all very easy. Jordan took a lot of time out to help me with all of the features on the new car, all of my questions and she was very friendly and put me at ease. The whole experience was stress free and relaxed. I find the whole team at Stratstone Mini very approachable and welcoming and patient. Thank you Mini!!

1 décembre 2021
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Réponse de Stratstone - MINI Harrogate

Hi Joanne,

We are happy to see that your recent visit to the MINI branch in Harrogate has been a positive one!

The branch is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Customer Services

Noté 5 sur 5 étoiles

Jordan

Jordan, and my contact with Mini, was excellent from start to finish. I'd never met Jordan or visited the branch before ordering my new Mini, which was a big step for me. Jordan helped me to get my dream car within my budget and she put me at ease throughout the process. She was always lovely, helpful and friendly. She'd be in regular email contact to update on progress. I came on Wednesday to collect my car, the whole process took less than one hour and was very efficient. My Mini was in the display room prepped and ready to go. I have the new Mini Convertible in Zesty Yellow and I'm blown away by how beautiful this car is. It's definitely a head turner and I've had so many amazing comments about this. Thank you Mini- 5 stars from me!

27 novembre 2021
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Réponse de Stratstone - MINI Harrogate

Hi,

Thank you for reviewing your experience at our MINI branch in Harrogate.

It sounds like Jordan has done a fantastic job helping you

I'll be sure to pass your kind review on to her, she'll appreciate this a lot.

Thanks again!
Customer Services

Noté 5 sur 5 étoiles

My car is nearly 10 years old

My car is nearly 10 years old, I still use the Stratstone dealer in Harrogate for my servicing and MOT. The customer experience is first class. From the moment you are greeted through the front door, to collecting your car at the end of the day.

23 novembre 2021
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Réponse de Stratstone - MINI Harrogate

Hi Steph,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

Noté 5 sur 5 étoiles

Excellent

Excellent service. Friendly and super service

23 novembre 2021
Logo de Stratstone - MINI Harrogate

Réponse de Stratstone - MINI Harrogate

Hello Joseph,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

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