Tried to twice to get a quote using their website box, but without success. Got a reply apologising and their head of Servicing then assured me that someone would contact me on the following Monday... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I just bought a black Mini from Josh and honestly—he is AMAZING. The car was perfect… until I scuffed the alloys on day two (entirely my fault, and I’m still annoyed at myself!). From the moment I... Voir plus
L'entreprise a répondu
Simply the best. We recently collected a New Mini from Sarah Dilkes - what a superstar, superb product knowledge and absolutely no ‘hard sell’ whatsoever. Plus as this was a factory order Sarah remain... Voir plus
L'entreprise a répondu
I collected my new mini Aceman last week. The customer service experience from Craig is exceptional, with superb product knowledge, and no hard sell. From the very first contact to driving away wi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
Citadel Way, HU9 1TQ, Hull, Royaume-Uni
- 01482 605555
4,1
Bien
51 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Although initially delayed after order…
Although initially delayed after order due to no fault of dealership, I am extremely happy with the order / delivery of my new car.
Thanks to Steve Birks who seamlessly organised and guided us through the process!!
24 octobre 2021
Réponse de Stratstone - MINI Hull
Hello Jayne,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Really good customer service from…
Really good customer service from Sarah,down to earth, straight forward, professional and no jargon.
Was given a really good deal too good to turn down, left us to make the decision, absolutely no pressure,
23 octobre 2021
Réponse de Stratstone - MINI Hull
Hi Phil,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
I'm about to pick up my third Mini
I'm about to pick up my third Mini - an electric one this time - from the team at Stratstone Hull, so that itself speaks volumes.
21 octobre 2021
Réponse de Stratstone - MINI Hull
Hi Rebecca,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Friendly staff and always helpful with…
Friendly staff and always helpful with information etc.
18 octobre 2021
Réponse de Stratstone - MINI Hull
Hi Mark,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Fantastic service from the moment i…
Fantastic service from the moment i walked into the garage, polite friendly knowledgeable staff, nothing too much for the amazing sales team - Sarah & Gavin
10 septembre 2021
Réponse de Stratstone - MINI Hull
Hello,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
Excellent service
Efficient friendly service from Sarah when arranging a test drive and follow up offer. A pleasant experience all round.
14 août 2021
Avis spontané
Réponse de Stratstone - MINI Hull
Hi Stuart,
We really appreciate this positive review!
Thanks so much!
Customer Services
Excellent attention to detail
Excellent attention to detail and very happy with vehicle. Craig was very helpful and attentive in our discussions explaining everything carefully.
Car was beautifully presented and looks lovely
14 août 2021
Réponse de Stratstone - MINI Hull
Hi Andrew,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Bad experience only improved when…
Bad experience only improved when someone else got involved with the sales journey but first impression counts sadly not happened
24 juillet 2021
Réponse de Stratstone - MINI Hull
Hi James,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Customer Services
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