We dealt with Liam at Stratstone mini, Leeds. From start to finish he explained everything clearly, was knowledgeable and listened carefully to our needs. Most importantly, he did everything he said... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementGelderd Motor Park, Gelderd Road, LS12 6EG Leeds, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Service here is brilliant and nothing short of outstanding. I was looked after by Michael his enthusiasm knowledge and high level of friendly impeccable customer service was truly outstanding. You are... Voir plus
L'entreprise a répondu
The after sales care at this dealership is appalling. I purchased an electric JCW but started to experience charging issues soon after purchase which they dismissed. I ended up taking the car to anoth... Voir plus
L'entreprise a répondu
I didn't purchase a Mini in the end but Tarran was so helpful, knowledgeable and friendly I had to put a review on. Tarran helped me locate possible cars suitable for me, telling me in detail about e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
Gelderd Motor Park, Gelderd Road, LS12 6EG, Leeds, Royaume-Uni
- 0113 532 8855
3,8
Bien
167 avis
Demande des avis aux clients
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Joy!
To a non- internet savvy, phone phobic pensioner organising her Mini love affair with a company over 200 miles away could prove to be a recipe for disaster! But, fortunately, the lovely people at Stratstone, Leeds make it something of a doddle. Huge thanks to Ellie, initially, and lastly to Steve and Paul. Young men with infinite patience, a sense of humour and, above all, professional and well-informed.My Mini Cooper S is on it’s way!
20 février 2022
Réponse de Stratstone - MINI Leeds
Hi Marilyn,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Leeds.
Have a nice day!
Customer Services
Really helpful staff
Really helpful staff, would definitely use this garage again!
19 février 2022
Avis spontané
Réponse de Stratstone - MINI Leeds
Hi Annabelle,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Customer Services
Top notch service today at Stratstone
Top notch service today at Stratstone, Leeds.
Went in to look at new Minis and ordered a Mini Cooper Exclusiv.
Thanks again Paul Rosen (Sales Executive).
9 février 2022
Avis spontané
Réponse de Stratstone - MINI Leeds
Hi Phil,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Really good service
Really good service. Kept informed all the way through and received a video of the health check.
8 février 2022
Réponse de Stratstone - MINI Leeds
Hello Catherine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Csilla was fantastic
Csilla was fantastic ! Supportive knowledgeable helpful . Kept me up to date at all times. Great service
6 février 2022
Réponse de Stratstone - MINI Leeds
Hi,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Customer Services
Very knowledgeable service and sales…
Very knowledgeable service and sales team :)
1 février 2022
Avis spontané
Réponse de Stratstone - MINI Leeds
Hi Rhi,
Thank you for choosing the MINI branch in Leeds.
All the best!
Customer Services
They completed a service
They completed a service. Nothing unique and nothing went wrong.
Slow to answer phones though.
1 février 2022
Réponse de Stratstone - MINI Leeds
Hi James,
Thank you for the review!
I will be sure to share it with the team here at Mini branch in Leeds.
Take care!
Customer Services
Paul Rosen wasreally good with…
Paul Rosen wasreally good with communication and very pleasant and approachable. He made the car swap experience very easy and stress free.
30 janvier 2022
Réponse de Stratstone - MINI Leeds
Hi Melissa,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Great support with my Car MOT
Great support with my Car MOT and kept up to date with what was required. Car spotless when collected. Great Service .
27 janvier 2022
Réponse de Stratstone - MINI Leeds
Hello,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Exceptional service
Outstanding service as always
Reannan is extremely knowledgeable and so polite , I take pleasure in dealing with Stratstone Leeds branch
26 janvier 2022
Réponse de Stratstone - MINI Leeds
Hi Lucy,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
Very good customer sevice
24 janvier 2022
Réponse de Stratstone - MINI Leeds
Hi,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Services
A great experience and I have an…
A great experience and I have an awesome car. The staff at Leeds really looked after me! Thank you so much
23 janvier 2022
Réponse de Stratstone - MINI Leeds
Hi Vivien,
Thank you for the review!
Your positive rating means a lot to us here at the MINI branch in Leeds.
Customer Services
Very good car and staff.
Very good car.
Very good staff and service.
Very good experience.
Thank you very much.
22 janvier 2022
Réponse de Stratstone - MINI Leeds
Hi Cynthia,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Excellent service
22 janvier 2022
Réponse de Stratstone - MINI Leeds
Hi,
We really appreciate this positive review!
Thanks so much!
Customer Services
Csilla Kelly
Csilla Kelly - did a fantastic job in finding the mini for my daughter and the whole process was excellent - we highly recommend.
10 janvier 2022
Réponse de Stratstone - MINI Leeds
Hi Antony,
It is wonderful to receive such a positive review!
All the best!
Customer Services
Réponse de Stratstone - MINI Leeds
Hi Terance,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Réponse de Stratstone - MINI Leeds
Hi Ann,
Thank you for your review.
We're sorry to see that you had a negative experience with us.
We pride ourselves on working hard to deliver the best possible customer service, and would really like to assist with your outstanding issues.
Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.
Thanks,
Customer Services
Can’t rate the service and staff highly…
Can’t rate the service and staff highly enough!! Just perfection!!
5 janvier 2022
Réponse de Stratstone - MINI Leeds
Hi Charl,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
FIRST CLASS FRIENDLY SERVICE
3 janvier 2022
Réponse de Stratstone - MINI Leeds
Hi Adrian,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Réponse de Stratstone - MINI Leeds
Hi Kathryn,
Thank you for giving the MINI branch in Leeds such a great review!
It really means a lot to us.
Thanks again!
Customer Services
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